[Resolved]  Star Cj And Canon — miss selling the products (free gift of rs.1000 /- worth travel bag)

Dear Sir, I bought canon all in printer through Star CJ along with free gift of rs.1000 /- worth travel bag on 10th Oct., 2014. After purchasing I received only printer not bag. I asked Star CJ, they told me that go get the bag through canon within the period of 45 days of registration; bag is canons free gift not Star CJ. They also told me that there is no time limit for registration whenever you register you can get the bag within 45 days from Canon. I register 17th Oct., 2014. Now it is almost 60 days over I have not received free gift of bag. Canon people telling that you’re not register for free gift you register only for warranty and also telling that 15th Nov 2014 registration time is over you can’t get the bag. Star CJ blaming on Canon and Canon blaming Star CJ. Still Star CJ people telling that there no time limit for registration. Star CJ miss selling the products they never told me that 15th Nov 2014 is last day for registration. Now both of them simply blaming each other, not responding properly and transferring calls one department to another putting me on hold for 10 to 15 mints and simply disconnecting my calls no body taking responsibly to solve the problem. Both of them absolutely cheat the people and they not guiding properly. This is not a matter of Rs1000/- worth free gift, matter of miss selling the products and cheating the people. I hope you understand my point. Thank you for listen From an ordinary middle class costumer Praveen