[Resolved]  Star Cj — refund not received and fake informations

Address:

Chandigarh, Chandigarh

Sir i purchase a XPAD Q4 phone from yours channel and its invoice no is[protected].I received mobile phone and there is a technical problem.I call to simmtronics customer care number [protected] but no body take a call i go to company site and send a mail to simmtronics semicondutors ltd.And also CALL to STARCJ customer care centre but your's CCE told me their is no communication in mobile company and ours company and told me you have an option to replace the phone or return the phone and get refund.I agree for return the phone and take refunds.The STARCJ floor head tell me when your's product is received by our pick up agency you call to our customer care number [protected] after two days then we dispatch the refund cheque.Pick up agency man come to my home and received the same product and issue me a receipt no.docket no.[protected] on 27/04/14.Then i call to your's number your's CCE tell me your's refund cheque is dispatched and its docket no. is[protected] and delivery agency is ONDOT COURRIOUR.I call to ONDOT they tell me their is no document and parcel is in this docket number and this docket number is fake he tell me call back to STAR CJ and take genuine number if any.Then call back to your's number [protected] many times yours CCE NAMLY RAMPAL, BHUPINDER, RISHI, RAKESH AND SANJAY tell me sir wait seniors will call you in one hours, one day, two days and 15 min. but no call received from your's side i mail to your's mail id [protected]@starcj.com two time but no response from your's side.Iam waiting for my refunds of Rs.3299 but no response.if you have any business sense and customer valve you contact me on [protected]/[protected].And rectify my genuine complaint.I am feeling my self cheated by STAR CJ and SIMMTRONICS SEMICONDUCTOR LTD.I wait for your's side reply and their no reply for your's side i take a legal aid as early as possible.