Star Cj — REPLACEMENT OF DAMAGED PRODUCT (Green Apple Six power gym )

Address:

Rajkot, Gujarat

Resp. Sir Dt. 26.03.2015 Star CJ alive As per telephonic talk on[protected] on today, it is requested to allow REVERSE PICKUP of my product & send me the replacement as early as possible. Sir... the product ( Green Apple Six power gym ) was received in damaged condition & the same thing was immediately conveyed to Damul Trading Pvt Ltd. My all e-mail correspondence is mailed on [protected]@starcj.com . Looking to my problem narrated below please allow REVERSE PICKUP of my product & send me the replacement. Kindly yours Mukesh Pandya ...Brief Note About the Issue... As per telephonic talk on dt 23.03.2015 on Tel. Nos. [protected], [protected] ( DAMUL TRADING) i was instructed by Resp. Medam that i must send whole product to get replacement of damaged parts. As per DAMUL TRADING’S e-mail send to me on nov-11-2014 on my e mail id [protected]@gmail.com, i have couriered the damaged parts & the same is received at their end on dt 5.03.2015. I was late for sending the damaged parts because i am Govt. Servant & I was temporary transferred by my Govt Department to other Head quarter from where i was not able to send the damaged part of the product received. Sir... As i am Govt.Servant, i am not in a position to bare the big amount of courier charges to send whole product through courier service. Sir my issue is genuine & pending since long time due to unavoidable circumstances. Please consider this issue on sympathetic ground for me (Govt. Employee). Please kindly replace the whole product at the earliest with REVERSE PICKUP protocol. Sir also find h/w my all previous correspondence proving genuinity of the issue Hoping for positive & favourable action for replacement fo the product from your goodself’s side. KINDLY YOURS ... MUKESH PANDYA