[Resolved]  Star Cj — wrong advertisement and wrong order received

Address:

Bangalore, Karnataka

[protected][protected]
On Sat 30 Nov, 2013 11:16 PM PST Muzammil Tabrez wrote:

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>[protected][protected]
>On Tue 19 Nov, 2013 5:46 AM PST Muzammil Tabrez wrote:
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>>Hi any update ???
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>>On Friday, November 15, 2013 5:56 PM, Muzammil Tabrez <[protected]@yahoo.com> wrote:
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>>Hi Team,
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>>As i was one of your customer, where i was watching your channel regularly, however on[protected] around 9am there is show running on your channel about videocon mobile, it was around for 1hour so i liked the product as it was clearly on show mentioned that mobile is 4.0android version, 1.2gh dual processor, 2gb sd card free & other bag so i really like the mobile & same time i called your cust care & booked the order & informed that the mobile which is showing now in your channel i want that, hence the guy taken details & placed the order.hence after delivery i saw that mobile is android 2.3.5ver, single processor & no memory card, my question is you people no where mentioned as its 2.3.5android mobile & also while placing the order no information given about the same, & after seeing thisicalled your cust care again & informed that i recived wrong product where the person who taken the complaint he first watch the broadcast & informed me that its 4.0ics
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>> so iwill take a complaint & our team will help you but i recieved the call with no resolution, today the person want to fool me from your team by name harish, so i have ordered the mobile by watching channel & the person told me that it was not shown...so please cross check properly with the programme which shown on 7-nov & also my call record(1st while ordering, 2nd while giving complaint)
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>>So please i request you to dont fool people like these & i need a positive reolution else i have to go consumer court on your brand.
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>>if you are sure that you have shown 2.3.5android mobile on that day i want the proof of show, where i cross checked in internet there is no show available..
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>>please call me if you need any more clarification
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>>Regards,
>>Mohammed Muzammil
>>[protected]