Star Health And Allied Insurance — 40 days completed there is no response from star health insurance about repayment

Address:

180/2 ragavendra Nagar, bharathi street gudvancherry chennai

Hi
Iam T Rajendra prasad I submit the documents on 10 th June in head office in Chennai location my claim number 2506871.i am calling star health regarding on the information about the status they told it is in still process. I received a verification call on 1 at july. I am in office i am not lift the call after that I call so many times to the number there is no response.Next I call to star health insurance regarding on status for every week they told it is in still process then I told about verification call they told no problem you will receive repayment on 14 July they told me I call on 18 th July about the status now they told me a query had been raised you want to send letter from treating doctor stating when allvitals are not normal and use of randsilver 2 complete set of indoor case papers with vital chart.previous in head office I submitted all the documents .now they told you want to submit the documents .this is the situation i am facing from 40 days there is no response from star health insurance about customer.still they told it is in processing