Claim file : Dec 31st 2021
Claim no : CIR/2022/151129/3676116
Star health has immature staff or they are very smart to reject any document you submit or give more document to reimburse claim,
I have files claim on date of 31st dec 2021 and today is 18th April 2022 its almost 4 months and till now I have received around 6 queries and all were like harassing they never tell thing at once for smaller thing they raised query and block the claim process.
As per last query raised by them they required documents like
Insured is KCO IHD, stroke 1 year back kindly submit the relevant medical records(Discharge summary, CT, MRI brain reports)
Which we have already submitted in previous claim CIR/2022/151129/3386165 which was settled already.
How to get same documents again ?
The agent name : Sachin Anant Lingayat(BA[protected] and Ms Sara Anand Dhepase - (SH47257)
they both are totally immature to give detailed information at once to customer and they only calls when premium date is near other wise when we have query and to ask about query they never responded properly.
So here I am complaining that start health insurance is harassing customer and not giving money back which actually they paid by raising unnecessary queries. Was this information helpful? | 
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