Star Health And Allied Insurance — Health check up not allow over star policy

Respected sir,

i am your very esteem customer, whenever i used to go sat heatlh tie up chandan phythology lab dehradun for health check up they used say that this policy no is invalid p/7000001/01/2022/016343 as renew by 07/07/2022 valid upt 6.7.2023 same issue also occur in april 2022 that your policy not valid in both case i have provided policy bond and both cases was too hearted why i am renewing policy your are making fool to us. .
So finally compelling me to switch over another health insurance as well as your customer heath team was also not supporting .
So reimburse my health check up amount as per your norms.
account details
a/c [protected]
name om prakash panwar
bank punjab national bank nathanpur dehradun
Ifsc code PUNB 0 995800

With Regards
om prakash panwar
f 502 mdda colony opposite doon express park dehradun
mob.[protected]
mail :[protected]@gmail.com