Star Health And Allied Insurance — mediclaim declined

Dear Sir, I am an employee of Jana Small Finance Bank, and we have a medical insurance tie up with Star Health worth Rs.300000. My wife suffered with appendicular lump on 25/08/2018 and got admitted 4 times for the same reason at different hospitals. First time she got admitted at Triveni Hospital Indore, from 25-08-18 to 01-09-18, Second time again at Triveni, from 12-09-18 to 16-09-18 and then at Tanish Medicare Indore from 13 nov 18 to 21st nov 18.Thrice the claims were settled as our insurance partner was Vidal Health, but now, as the partner changed to Star Health they refused to settle the claim stating that it was infertility treatment. For the last time she got admitted to Tanish Medicare with same problem as the previous hospital was unable to cure on 13 nov 18 and got discharged on 21 st nov 18 and also the Treating doctor M.S.Gill referred her to CHL group of hospitals Indore where she finally and successfully got treated by Gastroenterologist Dr Neeraj Jain. Even Neeraj jain Diagnosed her with Abdominal Blockage, but Star Health doctors say it was a infertility treatment done by Tanish Medicare Hospital and refused to settle the claim of Rs 76000. Kindly Help