Star Health And Allied Insurance — Misinformation provided by customer service agent

Address:

Bangalore

Yesterday I bought a health plan from Star health insurance. My policy no. P/700019/01/2024/000563 in name of my mother Nirmala Devi. They told me terms and conditions differently but when I read the documents sent by them, the information is changed. Like I told them Pre-existing disease but in documents it is stated that no such information is declared. Now I feel that they try to trap me in their fraud. So due to trust issue I would like to get refund as per rules.