Star Health And Allied Insurance — No restoration amount provided in old policy for new policy considered

So why in this policy the automatic restoration of sum insured was not done .policy no :- P/171100/01/2020/019176
&
WHY new policy (P/171100/01/2021/024582 ) was not getting into consideration? when it was already active from april 2021 and the old expired & amount was exhausted policy no :- P/171100/01/2020/019176.
Is there a rule or clause or any section ?