[Resolved]  Star Health And Allied Insurance — non refundable of amount post cancellation of payment

Address:421301

Hi,

We have obtained this policy two year back also we have not claim any amount till date with the policy. We have submitted the application for incorporating my child name who was born with rare complications and we were told by our agent today the name of master kanisk mishra could not be incorporated

Reason stated as “hidden information ”

Just like to bring to your notice details of discharge paper were submitted where the complications are mentioned. Also same was communicated to one of the calls that was received by your agent team.

Since i am an nri i have already got my son treated in japan and i want to continue the insurance because i frequently travel to india.

When i raised a complaint we were said that amount has been refunded and we have not received the same till date

Thanks and regards
Surendra mishra
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Jun 25, 2019
Complaint marked as Resolved 
Star Health And Allied Insurance customer support has been notified about the posted complaint.
Verified Support
May 22, 2019
Star Health And Allied Insurance Customer Care's response
Dear Mr. Suren Mishra, Request you to kindly provide your policy # so that we could go through and get back to you on this

Regards
Team Star Health
Complaint comments 

Comments

Dear sir
My name is goverdhan malviya i take your policy but in case your company my policy is cencalled ago 4 months i requst him pls refund my money another i will go to cunsumer forme and case in your company

Regard
Goverdhan malviya
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