My policy number is [protected].
My policy has been cancelled by company. I purchased a health insurance and continued since 2020. I was payning premium in 4 installments. I haf to pay last installement and due date for emi payment was 26 march 2023 but i couldn't pay due to closing of financial year though i talked to an starhealth executive.. They told me that grace period is 30 days you can pay anytime. No one intimated me that grace period is 7 days. Neither I get informed about 7 days grace period via written communication. After policy lapse they informed me about grace period. So how could I pay.
But still I tried to pay on 2 april 2023 but star power app was not working. Neither getting updated, so on next day I recieved a message of policy lapsed. This is not justified I am continuing my policy from last 3 years and paying premiums and installements on time. I payed around 1 lakh till dare. This was my last installement. Due to some technical and miss communication it was delayed. And now my policy lapsed. WHY?? The money I paid from so long went into Vain.
This is not acceptable.
Neither they are continuing my policy nor resolving my issue... We are middleclass people. Hardly manage money to pay... We try to save a single ruppee. And they wasted my around 1 lakh rs. And completed the waiting period also.
Please help. They are fraudulent Was this information helpful? | 
Post your Comment