Star Health And Allied Insurance — Refund not yet received 20 days passed after cancellation of policy

Address:Surat branch - Office No. 207, 2nd Floor, 21 Century Business Center,, Ring Road, Udhna Darwaja, Surat, Gujarat 395002

Sir,
This complain is regarding my health insurance policy which I had ported from Oriental Health Insurance Ltd company to Star Health Insurance company. My previous policy renewal date was on 30th August 2021 so I started my process one month in advance so I contacted Mr. Prakash Mahabre who is my finance consultant. He advice me and ported the policy through Mr. Vasudev Narvekar NJ Insurance I got softcopy of policy papers on 25th August 2021.
(Policy No. P/171213/01/2022/011333)
Upon going through policy papers and bringing to their notice for not including my Pre Existing Diseases, they have taken time by sending forms and questionnaires. After I understood their delaying tactics and motive of not including Pre Existing Diseases, I immediately decided to cancel the porting of my existing policy and same I have informed to the company through their email address [protected]@starhealth.in on 7th and 8th September, 2021 and also to respective persons involved in it. (Mr. Prakash alias Mr. Ramchandra Mahambre Insurance consultant and Mr. Vasudev Narvekar, sub-Broker, NJ Insurance Co. Ltd.).

After so many request on email and telephonic conversions with them regarding the same, their intension behind not returning my money not known. So please do the needful and help me in getting my money as I have to pay the previous health insurance company to continue my existing policy.

Thanking you,

Yours faithfully,

Shri Vivek Pai Angle,
Flat No. F-8, 1st Floor,
C-1 Building, Jairam Complex,
Nevgi Nagar, Ourem Road,
Panaji - Goa. 403 001
Mob. +91-[protected]

I am giving some emails addresses / Mobile Nos. in case if you need them

Mr. Prakash Mahmbre (Financial Advisor) [protected]@yahoo.in
Mob. Nos. +91-[protected]

Mr. Vasudev Narvekar (N J Insurance Co.) vasudev.[protected]@njgroup.in
Mob. Nos. +91-[protected]; +91-[protected]

Star Health co. (Correspondence email) [protected]@starhealth.in
(Grievances email) [protected]@starhealth.in / [protected]@starhealth.in

Mr. Manjo Patil (N J Insurance Co. Regional Manger) manoj.[protected]@njgroup.in Mob. Nos. +91-[protected]

Mr. Yogesh Rana (Star Health Ins. Co. Head) yogesh.[protected]@starinsurance.in Mob. Nos. +91-[protected]
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Star Health And Allied Insurance customer support has been notified about the posted complaint.
Oct 19, 2021
Updated by v_p_angle
I have not yet received my money back. Today is 19th October, 2021. What is the status of my complain?
Oct 21, 2021
Updated by v_p_angle
I have received my amount back to my account after I went through Consumer Forum online.
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