[Resolved] StashFin — Wrong credit of 3 different loan amounts total 18500

nandan4262

Address:

New Delhi, Kotla Mubarak Pur

Dear Team,
I'm surprised how you guys function as a team, only time you seem active and contacting a customer when you have to ask for repayment.
I have pending dues to pay and due to lockdown and financial downfall I couldn't. And your company has added enough charges. Anyways, my concern is, I'll pay as soon as possible but before that I'm asking for a single resolution.
In March, April and May 2020 there are 7000, 7000 and 4500 credited to my stashfin loan account.
My question is- when I had no credit left, how and when did these transactions happen?? 18500 is wrongly credited and I haven't even used this amount and you're adding emi charges and extra amount in my name.
Before any payment request kindly resolve this issue from my stashfin app.
I've recordings and screenshots of all transactions.

+3 photos

Was this information helpful?

No (0)

Yes (0)

Aug 6, 2021

Complaint marked as Resolved

StashFin customer support has been notified about the posted complaint.

Verified Support

Feb 10, 2021

StashFin Customer Care's response Dear Customer, we'd like to learn more about your specific situation and make things right. If you wouldn't mind connecting with us via https://www.stashfin.com/contact-us at your earliest convenience, it would be greatly appreciated. We would also request you to kindly share your Loan ID or registered number to identify you and help you further.