State Bank of Bikaner and Jaipur [SBBJ] Complaints & Reviews

I HAVE GO TO THE STATE BANK OF BIKANER AND JAIPUR, BRANCH-P-BLOCK, SRI GANGANAGAR, RAJASTHAN.FOR FOR OPENINY A SAVING ACCOUNT ON DATED[protected] TIME NEAR ABOUT 11:00 AM
AFTER FULFIL THE FARM OF OPENING ACCOUNT PRESENT TO THE CONCERNING SAVING ACCOUNT CLERK, THEY REFUSE
THEY REFUSE WITH THE REASON THAT 'STAFF IS NOT ENOUGH TODAY, SO THE ACCOUNT CAN'T OPEN SAVING ACCOUNT'
THIS IS THE NOT SUFFICIENT REASON FOR OPENING SAVING ACCOUNT
ACCORDING TO BANK RULES IN BANK TIME MOBILES PHONES ARE PROHIBITTED FOR TALK, BUT IN THIS BANK CONCERNING CLERK ALWAYS USE THE MOBILE THAT IS AGAINST THE RULES OF BANK.
THE WORKING SPEED OF THIS CLERK THROUGH COMPUTER IS VERY SLOW
SO THE BANK WORK IS NOT DOING ON PROPERLY BY THIS CLERK WITHIN TIME
THEREFORE VERY MUCH TIME WASTE OF THE ACCOUNT HOLDER
ACCORDING TO BANK RULES TIME IS DECIDED FOR ACCOUNT HOLDER BANK WORK
IN WORKINNG TIME CLERK IS TAKING REFRESHMENT THAT IS AGAINST THE BANK RULES.
Om Prakash Baghla Advocate
4-G-Block, Sri Ganganagar
Rajasthan Pin. Code 335001
Mob. [protected]

Respected Sir/ Madam,
I would like to inform you that I have withdrawal amount of ten thousands rupees on dated 12th of Jan 2011 from State Bank of Bikaner and Jaipur (SBBJ) ATM at Pilani, Rajasthan, but ATM machine provide only nine thousand rupees. I was submitted application,Where I have a saving account (SBBJ, malviya Industrial Area, Jaipur) to the Branch manager three times dated 1 feb, 18 feb and 24 feb 2011against incomplete ATM transaction but there is no response till the date.please guide me what will I do.

Kindly do the needful.

Thankig You

Yours Faithfully

Gheesa Lal Vyas

sir I have applied for netbanking facility in sbbj bank in collectrate branch bharatpur two times but it could not be initiated due to password problems. I mate to the concern branch manager 2-3 times but problem could not be resolved.
submitted for help.
harpal singh chahar
a/c no. [protected]
mob. no.[protected].

Dear Sir,

I am Dr Payal Mehra, facing problem with the SBBJ bank.This is reference to below mails with SBBJ bank regarding false debit of 38000 Rs from my ATM due to SBBJ ATM machine error due to which wrong transaction from my account has been done on 17th Dec'2010.

We made an immediate complaint(complaint no [protected]) with the bank over the issue on 18th Dec'2010, however nothing has been resolved from bank side. I have tried to followup from last 2 months with bank but case is still not taken care.Please see below mails and my constant followup.

I have personally viewed the video footage of ATM transaction along with SBBJ, Kirti Nagar , AGM Mr Ghai and in the footage the ATM is showing in a crystal clear manner that there is an error in the machine.The error of the ATM machine has been earlier agreed upon by the AGM itself in the footage.However, now it is being crafted that machine was working fine.

Sir, i am highly disappointment by the of adressal of my problem. I am loosing hope to get any assistance or proper communication from the bank. No body is listerning to the customer's complaints.

I am unable to think other than to share the incident with the media and to file a case against the Bank, to get it published so that others could be aware about the dullness and rudeness of the SBBJ executives.

I need your guidance to handle the case. I would appreciate if you kindly suppport me to get my money back

Looking forward for your kind response.

Thanks and Regards,
Dr Payal Mehra
Mob: [protected]
A/c No-[protected] (SBBJ, kirti Nagar)
Complaint no: [protected].

[protected] Forwarded message[protected]
From: Payal Mehra <[protected]@googlemail.com>
Date: Thu, Feb 10, 2011 at 6:34 PM
Subject: Re: FW: APPEAL TO JUSTICE :- False debit of Rs 38000/- against my account A/C No [protected] dated 17/12/2010 (Complaint No [protected])
To: kajari majumdar <asc.[protected]@sbi.co.in>
Cc: [protected]@sbbj.co.in, [protected]@sbbj.co.in, [protected]@sbi.co.in


Dear Sir,
Thanks for replying.The case has not been resolved by SBBJ branch
I had already reverted back on 23rd Jan'11 to you over the letter received from SBBJ
I had discussed in detail about how the case is being articulated as per the wishes of the SBBJ Managers to hide facts
I once again i request you to go in detail in to the case. I request a detailed reply from your side over the actions taken over my reply to letter on 23rd Jan'11
Please send me a CD of ATM footage and log details of both the ATMs of the booth.There is a clear error in machine operation that cannot be denied. You can personally view the same.
I need my money (38000 Rs) which has been falsely debited by your ATM error
Please coordinate for faster action and please help me by getting my money back. I have decided that if case is not be solved at your end, i would raise the level of the above issue for justice by saturday (12th Feb'11)/
Regards,
Dr Payal Mehra
[protected]
On Thu, Feb 10, 2011 at 11:33 AM, kajari majumdar <asc.[protected]@sbi.co.in> wrote:
Dear customer,
The disputed transaction took place in SBBJ ATM and the Branch Manager has given a detailed reply to you stating the facts and circumstances under which the transaction could have taken place. Please contact the SBBJ Branch for further clarification.
Regards,
Kajari Majumdar
Asst. General Manager
State Bank of India
ATM Switch
CBD Belapur



From: Payal Mehra [mailto:[protected]@googlemail.com]
Sent: 09 February 2011 21:54
To: kajari majumdar; [protected]@sbbj.co.in; [protected]@sbbj.co.in

Cc: [protected]@sbi.co.in
Subject: Re: FW: APPEAL TO JUSTICE :- False debit of Rs 38000/- against my account A/C No [protected] dated 17/12/2010 (Complaint No [protected])

Dear Sirs,
Till no adequate action has taken place and its almost two months..I have pleaded you for justice in my case forward, but nothing has been worked out.
I am sorry to say that i have talked to people who are inconsiderate about customer issues.
If by tommorow(10th Feb'10) i donnot receive my money back, i am forced to take legitimate actions against your bank. I have decided to bring forward the matter to RBI, NPCI & Finance ministry of India.
I have been patient for long and has been always looking forward for your justice.My faith has been shattered over the bank unwillingness to even understand the customer problems.
Regards,
DrPayal Mehra
[protected]
On Thu, Feb 3, 2011 at 11:36 AM, Payal Mehra <[protected]@googlemail.com> wrote:
Dear Sir,
I have been seeking right justice and right addressal of the issue from past 55 days and no proper action has been worked out.
Your officials may have been adressing the case in the way the other workplans in the banks. However, i just feel that there is a difference in working towards adressing customer issues. Why does it really taking so long? Is this the same efficiency in other work routines.Or its like complications at work are rather avoided than worked upon.
Even no body speaks a same language in your bank. Everybody has a different viewpoint. Sometimes they say there has been wrong transaction by atm, then they say its not, and then the letter speaks a different story.
If such irresponsible behaviour continues for past 55 days, please tell me how should i trust that my case is even addressed.
I have been patient for long.Have you ever put yourself in customer shoes whose amount of 38000 Rs has been unecessary debited out.
The answer is NO!! thats why you do not feel any pain.
Please tell me one date by when i will get my amount back??
Regards,
Dr Payal
On Mon, Jan 24, 2011 at 11:19 AM, kajari majumdar <asc.[protected]@sbi.co.in> wrote:
FYI & NA
From: Payal Mehra [mailto:[protected]@googlemail.com]
Sent: 23 January 2011 23:24
To: kajari majumdar; [protected]@sbi.co.in
Cc: ATM Complaint Reconciliation Cell"

Subject: Re: APPEAL TO JUSTICE :- False debit of Rs 38000/- against my account A/C No [protected] dated 17/12/2010 (Complaint No [protected])
Dear Kajari Sir and Bhatt Sir,
I request your investigation in the below case.
Transaction successful doesnot mean i have withdrawn money.The case is being tried to be closed in a dramatic manner by SBBJ. I have decided to repudiate the same to every possible manner to get justice and i am very hard in my decision.
The letter received of closing my complaint is a deceived approach which has been followed one sided, to prevent investigation probe into ATM machine error.(Refer enclosed images of letter received).(Letter ataached as annexures photos)
I want to clarify point wise details. The ATM booth at KirtiNagar had two ATMs side by side.I swiped my card at ATM 1 first at 19:21 on 17th Dec'10, which showed error on blue screen, After which i moved to ATM 2 and withdrew 2000 Rs at 19:28 hrs. Later, i received a message that my money has been withdrawn from ATM1 too i.e 38000 Rs at 19:29 hrs
1).In regards, to point no 1 in the letter sent
a) I am technical person, if ATM 1 had been working, why would i go to the other ATM 2. The ATM 1 screen showed error thats why i moved to ATM 2.
b) The money if we go according to SBBJ letter, (i.e.me as person 0, then person 1 , then person 2 and then again person 1), even then, the person 1 can misuse person 2's ATM , not person 0 's ATM logically
c) when ATM 1 was showing ERROR, and it did not accept my card, there fore i did not feed my PIN number.
d) Also if see the operation has happened at 19:28, that means machine had some fault or software discrepancy.How could no body can operate ATM1 machine from 19:13 to 19:29 hrs( when there was so much rush).
e) Also as per national payment corporation, it is not technically possible to simultaneously operate two machines with one ATM card, which actually appears from SBBJ letter that both ATM1 and ATM2 operated.
2) Regarding point no 2
On 18th December'10, the ATM manager Kirti Nagar branch, himself said that through fake chinese cards, such things are possible without password. He said such things are recently being happening.He cannot do anything in the above case. He said i should forget my money. Tell me, will i have trust in your bank operations this way.
3) Regarding point no 3
I want to bring to your notice that as an ATM service provider from SBBJ side, no security is being taken care. There was no security guard at ATM machine which is mandatory.The letter also quote wrong words that i allowed somebody to operate. The words in letter should say that since SBBJ did not have security guard, the ATM was allowed to be operated by SBBJ . I am not an owner of ATM, the letter reads wrongly that i allowed.
4) Regarding point no 4
The activity has been supported by SBBJ services only and i feel that SBBJ systems needs to be investigated. When i personally saw the video with Mr Ghai,AGM, Kirti Nagar he himself was convinced of ATM error. The verdict has been changed by SBBJ to get aloof of the matter.
5) Regarding point no 5
The case has not been closed and clarified by your end. I request support of SBI chairman in the above matter to investigate further. I understand that SBI chairman, would provide me justice and i need not goto any other external agencies as indicated in point no 4 in SBBJ letter until i get justice from your side.
Regards,
Dr Payal Mehra
Mob: [protected]
A/c No-[protected]
Complaint no: [protected].
On Fri, Jan 21, 2011 at 1:55 PM, kajari majumdar <asc.[protected]@sbi.co.in> wrote:
We have taken up with SBBJ Link Office. As per our record the transaction is however successful
Regards,
Kajari Majumdar
State Bank of India
ATM Switch
CBD Belapur



From: [protected]@sbi.co.in[mailto:[protected]@sbi.co.in]
Sent: 21 January 2011 12:50
To: Kajari Majumdar
Subject: Fw: APPEAL TO JUSTICE :- False debit of Rs 38000/- against my account A/C No [protected] dated 17/12/2010 (Complaint No [protected])

Madam,

We request you to kindly look into the complaint and arrange to resolve the issue at the earliest under advice to the customer and to us.

Regards

Asst. General Manager

Chairman Sectt.

----- Forwarded by CHAIRMAN STATE BANK OF INDIA/CORP/SBI/SBG on 01/21/2011 12:53 PM -----
From: Payal Mehra <[protected]@googlemail.com>

To: [protected]@sbi.co.in, [protected]@sbp.co.in, cmcomplaint <[protected]@sbbj.co.in>, [protected]@sbbj.co.in

Date: 01/20/2011 08:00 PM
Subject: Re: APPEAL TO JUSTICE :- False debit of Rs 38000/- against my account A/C No [protected] dated 17/12/2010 (Complaint No [protected])

________________________________________



Dear Sir,

Since you being visionary of the overall SBI banking system, i once again request you to please refer to my case

I have sufficient details to say that there was an error in the ATM machine.The video footage itself bears the truth.

I am being cheated. Please understand how much 38000 Rs cost to a middle class family.

I look forward with trust. Each day, i expect action from your side so that my case can be addressed.

The letter which i received as a feedback from SBI complaint and grievance cell is not at all justified.

I request kind attention in the case

I request justice.

Regards,

Dr Payal
[protected]








On Wed, Jan 19, 2011 at 11:38 PM, Payal Mehra <[protected]@googlemail.com> wrote:
Dear Sirs,

This is with reference to my false debit which has occurred from ATM.

Sir , i really seek your justice in this matter.

The letter which i have receive from SBI authorities has been drafted and crafted to suppress the ATM machine error. I request your kind attention over the case. I have already seen the video and now i request a copy of video footage of the whole incident so that i can take the matter forward.Even if you see video footage yourself you can understand the whole issue.
I have been patient alot and had trust on the bank. I seek your support, otherwise i need to approach legally over the matter.
Regards,
Dr Payal Mehra
[protected]

[protected] Forwarded message[protected]
From: Payal Mehra <[protected]@googlemail.com>
Date: Mon, Jan 17, 2011 at 10:38 PM
Subject: APPEAL TO JUSTICE :- False debit of Rs 38000/- against my account A/C No [protected] dated 17/12/2010 (Complaint No [protected])
To: [protected]@sbi.co.in
Dear Bhat Sir,

I am very sad to say, that i received a letter today, which clearly says that there was no error in ATM Machine.The SBBJ authorities are adamant of not accepting ATM fault error.

There were two ATM Machines in SBBJ Paschim Vihar Branch.

I operated machine 1 with my card & without password,it showed error message on bluescreen. I didnot enter any password in machine 1 and moved to machine 2 where i withdrew 2000Rs.Later i received a message that 38000 Rs have been withdrawn from Machine 1.

The machine 1 was used by a person after me, however he also could not withdrew money due to error (Same can be seen in video footage too).Also since there was no password entered, how come money can be withdrawn.It clearly indicates that there was error due to which me and person after me in queue two persons cannot operate on ATM1.

Also people there in ATM were also complaining about non functionality of ATM 1. Also nonoperational of ATM1 machine can be seen by non working of machine in log files from 7:19 to 7:28 during rush hour.

Sir ,your vision statement says"To be a values driven modern bank aspiring for excellence in customer service, perpetually enhancing shareholders’ value and contributing to the economic development of society.”
But i feel that such things are missed in vision.

I am adamant to see video footage and log files personally with you, as my trust has been broken by authorities under you. So that you can also see the reality. I feel cheated today, That such a bank of high honour can do such trivial things.

Please seek your advice and support over the above matter.

Regards,

Dr Payal Mehra

Mob: [protected]
A/c No-[protected]
Complaint no: [protected].

[protected] Forwarded message[protected]
From: Payal Mehra <[protected]@googlemail.com>
Date: Mon, Jan 17, 2011 at 6:27 PM
Subject: APPEAL TO JUSTICE :- False debit of Rs 38000/- against my account A/C No [protected] dated 17/12/2010 (Complaint No [protected])
To: [protected]@sbi.co.in


Dear Sir,.

Request your attention and support please in my case

Regards,

Dr Payal Mehra
Mob: [protected]
A/c No-[protected]
Complaint no: [protected].


On Sat, Jan 15, 2011 at 11:54 AM, Payal Mehra <[protected]@googlemail.com> wrote:
Dear Sir,

Its been nearly 1 months of the case, and my followup has brought nothing but dejections.

Its my appeal to you that i get justice in my case, since i have trust on you that you will take this case in rigteous manners.

I want to personally speak to you about my case and my experience with SBBJ staff over the same.

I feel that "JUSTICE DELAYED IS JUSTICE DENIED".

It was totally SBBJ ATM machine error which has done a wrong transaction from my account and has transferred Rs 38000/- through ATM WDL to some other bank client. As earlier told ,I have personally viewed the footage along with SBBJ, Kirti Nagar , AGM Mr Ghai and in the footage the ATM is showing in a crystal clear manner that there is an error in the machine.The error of the ATM machine has been agreed upon by the AGM itself in the footage. According to him , he said i should approach the Bank the next day. However, i have been following up daily from the next day with SBBJ Paschim Vihar, SBBJ Kirti Nagar branch. They always said that development in this case happening.

From past 1 month, i have been discussing daily with bank, bank ATM manager,atm reconcillation manager, complaint cell but nothing is being taken seriously by your staff..So irresponsible attitude to your customers is not at all respectable from a bank like you.

I seek support from your side so that my case is sincerely addressed.I request your personal followup over the issue will bring attention and adressal of the issue.

Regards,

Dr Payal Mehra
Mob: [protected]
A/c No-[protected]
Complaint no: [protected].




On Wed, Jan 12, 2011 at 9:09 PM, Payal Mehra <[protected]@googlemail.com> wrote:
Dear Sir,

We still await status from your side. Request your necessary action.

Regards,

Dr.Payal


On Thu, Jan 6, 2011 at 11:49 AM, <[protected]@sbi.co.in> wrote:
Madam,

We acknowledge the receipt of your email dated 5th January 2011. We have forwarded your complaint to the P.S. to Managing Director, State Bank of Patiala ([protected]@sbp.co.in) for necessary action.

Regards,

AGM, Chairman’s Sectt.


PS to MD, SBBJ


We request you to kindly look in to the complaint below and arrange for necessary action / redressal of the same at the earliest, under advice to us.
AGM, Chairman’s Sectt
From: Payal Mehra <[protected]@googlemail.com>

To: [protected]@sbbj.co.in, [protected]@sbbj.co.in, cmcomplaint <[protected]@sbbj.co.in>, [protected]@sbbj.co.in, chairmansbi.[protected]@sbi.co.in, dgm.[protected]@sbi.co.in

Cc: [protected]@sbi.co.in

Date: 01/05/2011 06:49 PM
Subject: Re: HELP & KIND ATTENTION :- False debit of Rs 38000/- against my account A/C No [protected] dated 17/12/2010 (Complaint No [protected])

________________________________________




Dear Sir,

This is reference to below mail where SBBJ ATM machine error has done a wrong transaction from my account and has transferred Rs 38000/- through ATM WDL to some other bank client.

I have personally viewed the footage along with SBBJ, Kirti Nagar , AGM Mr Ghai and in the footage the ATM is showing in a crystal clear manner that there is an error in the machine.The error of the ATM machine has been agreed upon by the AGM itself in the footage. According to him , he said i should approach the Bank the next day. However, i have been following up daily from the next day with SBBJ Paschim Vihar, SBBJ Kirti Nagar branch. They always said that development in this case happening.

From past 18 days i have been discussing daily with bank, bank ATM manager,atm reconcillation manager, complaint cell but nothing is being taken seriously by your staff..So irresponsible attitude to your customers is not at all respectable from a bank like you.

I request your serious attention over the above issue as the complaint is not at all addressed in proper manner or being listened to..So callous & irresponsible attitude to your customers is not at all respectable from a bank like you.

I need status of my case. I know very well case is being tried to be supressed.

Regards,

Dr Payal Mehra
Mob: [protected]
A/c No-[protected]
Complaint no: [protected].


On Tue, Dec 21, 2010 at 2:48 PM, Payal Mehra <[protected]@googlemail.com> wrote:
Dear Sir,

This is to bring to your notice, that I am Dr. Payal Mehra, account holder SBBJ Bank-A/C No :- [protected].

I withdrew Rs 2000/- from ATM (State Bank of Bikaner & Jaipur, Gupta Palace,Rajouri Garden) - Transaction no:- 6183 , on 17/12/2010 at 19:28 hour. I received an sms for the same.

However i received another sms on my mobile at 8:19 PM stating;"Your AC XXXXX912027 debited INR 38000/- on 17/12/2010 - ATM withdrawl. Available balance INR 142894.00/-. This transaction has not been done by me.

I discussed the above issue with ATM Manager, Mr. Das, Kirti Nagar Branch, however he said" it is electronic time, any body can take out money if he knows password of somebody else , even though he has no ATM card of the person". He also said chinese ATM cards are there in market through which one can withdraw any body's money.

I have never shared password as well as ATM card with anybody.I seek your support in this matter. I have my account in SBBJ as a matter of faith and trust so that my money is in safe hands. I really felt ashamed by your ATM Manager response. Since i have done no transaction of Rs 38000/- i request you to do necessary action so that i can receive my non transacted money back.

I have been following up in all possible ways with the ATM Manager,Kirti Nagar Branch,SBBJ Customer Care but i am receiving no response or any help. I have already submitted written complaint at KirtiNagar Branch, to Mr Das, ATM Manager.

Today i have lodged complaint through online section at your portal. The complaint no of which is [protected].

I request your support so that above matter can be resolved and i get my Rs 38000/- back.

Regards,

Dr Payal Mehra
A/c No-[protected]
Mob -[protected]

[protected] Forwarded message[protected]
From: <[protected]@sbbj.co.in>
Date: Tue, Dec 21, 2010 at 2:11 PM
Subject: Complaint Registration
To: [protected]@gmail.com


Dear Dr. Payal Mehra,

Your complaint has been registered at token number [protected]. We will further inform you when it is resolved. Use your token No. for further Queries.

Thanks.


SBBJ Complaints

I attempted to withdraw an amount of Rs.4,000/-from ATM9609 SBBJ C/O ABDUL JABBAR Sikar on 15/02/2011 around 5.05PM.But the transection could not proceed.Then I went Union bank ATM 9243 situated at RaniSati road Sikar and withdrawn Rs4000 and collect the recipt in which the available balance was Rs9806 and it was right.But later I get the massage on my mobile that my available balance is Rs5806
Kindly do the needfull at the earliest and help me get back my hard earned money.
My Account No. is [protected], and my name is KRITIKA PUROHIT.
SBBJ,IND.Area Branch,Sikar
Regards
KRIRIKA PUROHIT
[protected]

DEAR SIR,

YESTERDAY WHEN I ATTEMPT TO WITHDRAWAL AMOUNT RS.15000 FROM ATM OF SBBJ NEAR POOJA PROVISION STORE SRIGANGANAGAR ( L BLOCK) I DDINOT GET THAT AMOUNT. BUT WHEN I CHECKED MY BALANCE TODAY I.E. 20.1.2011 THE SAID AMOUNT WAS REDUCED FROM MY ACCOUNT. WHEN I CONTACTED THE BRANCH MANAGER I WAS NOT GIVEN GOOD RESPONSE. MY ACCOUNT NO.[protected] BRANCH COLLECTRATE SRIGANGANAGAR. AND MY ATM NO. IS[protected]. REPLY AS EARLY AS POSSIBLE MY NAME IS TARACHAND LIMBA AND MOBILE NO. IS [protected]. YOU CAN ALSO EMAIL ME ON [protected]@gmail.com

dear sir, i have 3times sent this mail but still response receive please help

Reminder number 2nd

-----
Dear Sir,
Still i am not receive any response your end for this, please find request Attachment
need you intervention for this process please help

Atul Sharma wrote:
Dear Sir,
i am Atul kumar sharma ,i have Withdrawn 7000 rupees from HDFC Bank ATM Jhunjhunu [Rajasthan] but not receive Amount, Please check and Deposit my amount 7000 rupees my account ASAP Date of Withdrawn 31dec 2010

Regards
Atul Kumar Sharma -
A/C [protected] SBBJ BANK
[protected]

sir,
i 'm a student of class 12th.i want to open an accout in SBBJ,BARI.I have prepared all the documents regards this .but the bank manager refuse to open a student zero balance account.he said you have to keep minimum 1000 rupees in your account .otherwise we won't open your account.sir what should i do
please help me to open a student account.

Name:-rajat bansal
s/o:shri Brajmohan Bansal
address:MODI PADA,BARI
DIS:-DHOLPUR
PIN :-328021
EMAIL:[protected]@gmail.com
Mob:-[protected]

dear sir,
I have applied for an ATM Card year ago and still haven't received it. I went to their office but they kept saying that it was Indian postal service's mistake and that they are not responsible for it.They asked me to apply for a new ATM Card which i eventually did. I haven't yet received that ATM Card too. My Acc.no is [protected]. I would be glad if you could help me get my ATM Card.

Dear Sir our sbbj folio no is75640 and we have neither received our dividend for the last four years nor received fragmented shares of rs.10.00 fully paidup in place of rs. 100.00 which we are possessing in physical form. pl arrange to send our converted shares alongwith pending dividend.thanking you,. your"s truly Ruby Rastogi Avenindra Kumar FOLIO NO 75640, DIST. NO. 4813501 TO 4813505 &4813496 TO4813500 total 10 shares of rs.100.00 each

My firm Ajay trading company A/c No. [protected] in SBBJ Branch Nawalgarh. I Contact to manager for internet banking but manager said we do not have time for this work . I think for this matter no any one knowledge in your branch about internet banking. Last few 25 days I destroy my time and business for e banking . My other firm Kishori Lal Sanjay Kumar have Rs. 6 crore trunover per year in this bank. But no anyone help to me in the bank. About this matter I think SBBJ Manager how done success business of bank.

Thanking you

I purchase a byke through finanace of sbbj on[protected] installements. In between my has been stolon. Then I go to bank and asked for insurance paper. They denied for insurance and tol me that it was ur resposibility. Bank is not responsible for insurance. After two months policae recovered the byke from nagaur district in dead condition. I got repaired the byke with 15 thousand totla expenditures.

I have deposited total 27000/- against loan but bank saying pendency of 20000/- (With intrest according bank) they adjusted my deposited amount in loan interest.
Kindly suggest me that my expenditurs on byke reaiping can be adjusted in bank loan becuase bank not applied for insurance

I HAVE REQUEST TO KARVY FOR TRANSFER PHYSICAL SHARES IN MY NAME OF MY HUSBAND CERTIFICATES. KARVY TELLS ME TO GET SUCCESSION CERTIFICATE FOR TRANSMISSION, WHILE MY HUSBAND HAVE DEMATE BUT AFTER DEATH I HAVE TRANSMITTED RPOWER AND REC IN MY DEMATE. BUT SBBJ CERTIFICATES TILL IN PHYSICAL FORM. SUCCESSION CERIFICATE IS VERY LONG AND COSTLY PROCESS. I AM SINGLE NOMINEE AND NO DISPUTE AS LEGAL HEIR. PLEASE HELP ME ........I AM ALSO NOMINEE IN ALL INSURANCE POLICY AND ALL FUNDS RECEIVED FROM MY HUSBAND EMPLOYERS THAT IS BARODA RAJ GRAMIN BANK. I CAN SUBMILL ALL PROOF EXCEPT SUCCESSION CERTIFICATE.

sir
i have a savimg account(acc. no. [protected]) in the STATE BANK OF BIKANER AND JAIPUR branch jhunjhunu (rajasthan) i deposited two cheques at the johari bazar jaipur branch on dated[protected] and[protected]. in the statement the bank shows "intercity charg" when i complaint in the bank on 28 may 2010 complaint number [protected] dated 28 may 2010. bank replies me such that(dear Sir
we wish to advise that the charges levid on your cheque deposited at jaipur are as per bank's norms

Regional Office-Bikaner)
sir please tell me that why the banks charges when all the banks are online e-banking. sir i request that ask the bank to return me my 50 RS.
Thanking you.
yours
akhilesh kumar
c-148 basant vihar jhunjhunu(rajasthan)333001

Dear Sir;
I have SBI Account with following detail
Name - Ashok Chauhan
Bank - State Bank of India
A/c No. - [protected]
Branch - Annapurna road indore, 300 usha Nagar Main (MP)
Branch Code - 12659

And my friend A/c detail
Name - Mayank Kumar Agarwal
Bank - State Bank of Bikaner and Jaipur
A/c No - [protected]
Branch - 3120 VK, BITS, PILANI, JHUNJHUNU, Rajasthan - 333031

Amount of Rs. 32206 transfer from A/c No - [protected] (Name - Mayank Kumar Agarwal) to A/c No. - [protected] ( Name - Ashok Chauhan) on dated 21 jan 2010 .Transfer completed shown in account of A/c No - [protected] (Name - Mayank Kumar Agarwal) But not recieved by A/c No. - [protected] (Name - Ashok Chauhan) till dated 25 th may 2010.
I want request to you that plz do the necessary action so that amount transfer to beneficiary account A/c No. - [protected] (Name - Ashok Chauhan) to be done successfully.
For reference document i have attach jpg file of transaction detail of both accounts.


Regards
Ashok Chauhan
Sr. Design engineer, L&T CASE Eqipment Pvt Ltd
Indore, MP

No Complaint is the best complaint, Congratualtions to all the emloyees of theSBBJ


R N Bansal
[protected]

SBBJ BANK, BRANCH:- CAD CIRCLE, KOTA
RESPECTED SIR/ MADAM,
I WANT TO COMPLAINT AGAINST THE BANK STAFF (MR. SACHIN KHARE)WHO HAD NOT BEHAVE WELL WITH ME ON DATE:- 15.04.10, WHEN THE BRANCH MANAGER IN OFF. I WENT TO OPEN NEW ACCOUNT FOR MY BHABHI. HE HAS TOLD ME AND MY BHABHI TO SIT 15 MINUTES BUT AFTER HALF HOUR WHEN I WENT TO HIM HE STILL TOLD ME THAT I HAVE TO MANY WORK COME ON NEXT DAY. HE HAS WASTED MY TIME AND TALK TO ME AND ALSO MY BHABHI VERY RUDELY.SO I HAVE DECIDED NOT TO OPEN MY ACCOUNT IN THIS BRANCH. SO I WANT TO COMPLAINT AGAINST THE MANAGER AND THE STAFF( MR. SACHIN KHARE) . WHO HAD NOT RESPONSE ME RIGHTLY.
KINDLY LOOK INTO THE MATTER AND DO NEEDFUL
THANKS
REGARDS
SUDHIR SHARMA
KOTA (RAJASTHAN
CELL NO:- [protected]

sir my atm card is not accecing for shopping.other day i was unable to pay by my debit card of sbbj bank.

Date (Value Date) Narration Ref. No. Debit Credit
09-Nov[protected]Nov-2009) BY CLEARING / CHEQUE 742392 9,000.00
03-Nov[protected]Nov-2009) BY CLEARING / CHEQUE 742391 8,000.00
16-Oct[protected]Oct-2009) DEBIT INTEREST 579.00
16-Oct[protected]Oct-2009) CREDIT INTEREST 579.00
25-Sep[protected]Sep-2009) BY CLEARING / CHEQUE 773521 16,000.00


ABOVE IS THE STATEMENT OF MY ACCOUNT. AS YOU CAN SEE FIRST THE BANK CREDITED INTEREST TO MY ACCOUNT ON MY SAVINGS THEN SAME DAY IT DEBITED MY ACCOUNT WITH THE SAME AMOUNT. I HAVE POSTED TICKETS TO THE BANK (AS GIVEN IN THE WEBSITE OF SBBJ ONLINE BANKING) BUT TILL TODAY THERE IS NO REPLY FROM THEM.EVERY TIME THEY GIVE A NEW TICKET NO. HERE ARE THE TICKETS DETAILS:- (PLEASE ALSO NOTE, THEY CLOSED THEM WITHOUT GIVING ANY SATISFACTORY ANSWERS):--

Ticket details
Ticket no 439170
Name Mr. LALIT KUMAR JANGID
User name lalitjangid
Email [protected]@gmail.com
Nature of issue Unable to find transactions
Ticket logged on 03/11/2009
Status Closed
Remarks it is showing that on 16-Oct-2009 Rs. 579 Debited in my account as INTEREST but again it is credited. what is the problem with that.whether sbbj dont want to give interest to my saving or something else.
Solutions and Discussions
From Dated Solutions
Customer Support Team 05/11/2009 Sir, Interest in Saving Bank a/c are payable on 30th June and 31st Decemeber every year
Customer Support Team 12/11/2009 Ticket deemed closed


& SECOND TICKET WAS:----

Ticket no 442771
Name Mr. LALIT KUMAR JANGID
User name lalitjangid
Email [protected]@gmail.com
Nature of issue Unable to find transactions
Ticket logged on 13/11/2009
Status Closed
Remarks 16-Oct-09 16-Oct-2009 CREDIT INTEREST 579.00 16-Oct-09 16-Oct-2009 DEBIT INTEREST 579.00 03-Nov-09 05-Nov-2009 BY CLEARING / CHEQUE 742391 8,000.00 09-Nov-09 10-Nov-2009 BY CLEARING / CHEQUE 742392 9,000.00 this is the statement of my account.in this u can see that first sbbj credited me interest on my savings and then debited the same amount from my account. i dont know why sbbj did that. if sbbj dont want to pay me interest i will withdrew my money and transfer it to any other bank.please give proper answer.
Solutions and Discussions
From Dated Solutions
Customer Support Team 17/11/2009 Dear Customer, Your ticket has been forwarded to the concerned department and will be resolved at the earliest


NOW TODAY I GAVE ONE MORE TICKET TO THEM:--


Ticket no 445759
Name Mr. LALIT KUMAR JANGID
User name lalitjangid
Email [protected]@gmail.com
Nature of issue Unable to find transactions
Ticket logged on 23/11/2009
Status In Queue
Remarks please clarify my earlier questions given in ticket no. 442771 and 439170, else i will go to consumer court as if the bank dont want to give interest to its customer on their savings then what is the benefiet to deposit our money to your bank?


NOW PLEASE TELL ME WHAT TO DO. AGAINST THE BANK.

-LALIT

M/S KARVY COMPUTERSHARE PVT. LTD. HAS NOT SENT THE REVISED EQUITY SHARE CERTIFICATE OF STATE BANK OF BIKANER AND JAIPUR IN REG FOLIO NO. 39785 AND CERTIFICATE NO. 82530 IN THE NAME OF ANJU AGRAWAL, 80/12, PATEL MARG, MANSAROVAR, JAIPUR. AS THE 5 SHARES HAVE BEEN CONVERTED INTO 50 SHARES .