State Bank of India [SBI] Complaints & Reviews

our atm card has been demaged present time do not work kindly issued a duplicate copy of atm card issued my sbi branch branch name state bank of indea branch Mahewaha distt. Etawah my a/c no.[protected], ATM NO.[protected] ATM DUPLICATE COPY CHARGES DEDUCT MY ACCOUNT

Dear Sir/Mam,

Ref - No.
Request # 28625: CIBIL - QUERY
Control no[protected]

As suggested by you I went with my NOC to the SBI bank branch from were I took loan, but they told me that this worng entry will only be updated by CIBIL itself but not by them.

Therefore Sir, kindly solve my problem because my loan has been hold for sanction due to this and is getting late due to which I will be suffering great loss.

I am attaching my NOC and CIBIL with the same.

So,kindly rectify at your earliest, I would be greatful.



With Thanks & Regards,

R.K.Singh - [protected]
LIC

Add - 4/286,Vineet khand Gomtinagar, lucknow








On Tue, Sep 15, 2009 at 12:27 AM, <[protected]@cibil.com> wrote:

Dear Sir/Madam,

With reference to your mail, please find the status of the control number[protected] as follows:

AccountNum: [protected]
Reported By: SBI

Thanks & Regards

Consumer Relations.


>[protected] Original Message[protected]
> From: rksingh.[protected]@gmail.com
> Sent: 11-Sep-09
> To: [protected]@cibil.com
> CC: rksingh.[protected]@gmail.com
> Subject: CIBIL - QUERY

To,

CIBIL of INDIA



*Reference Control Number[protected]

*
Subject - Wrong Cibil Entry.


PAN No. - AJPPS5856A

Dear Sir/Mam,


This is to inform that as I had applied for a home loan in Bank they had
inquired me about a "Loan" in Loan type -"other" of High

Credit - Rs.2,22,000, which shows an Overdue of - Rs. 61,852 , which I
never availed, and my date of birth is also not correct in

CIBIL.So please kindly rectify the same, so that I can avail a loan.


My Personal Details are -

*
Name - Ram Krishna Singh

DOB[protected]
*
*PAN No. - AJPPS5856A*

*Gender - Male

Ph.No. - [protected]

Father Name - Sri Rajendra Singh

Address - 4/286 , Vineet khand Gomtinagar, lucknow

Office - CAB, LIC of India, Hazaratganj


*
Therefore, Hence , I kindly request you to update and reply with my correct
credit details.



With thanks and Regards,

*Ram krishna Singh
*
LIC , lucknow




This document is classified as : Private

Good Day,
My father had an account with the State Bank Of India Kranti Chowk ,Aurangabad.On my fathers expiry in Oct. 2007 my mother applied in court for a succession certificate.On reciving the succession certificate we submitted it to the bank.
We live in Pune ,the bank manager informed us that the money will be given to my mother by means of DD.After a month of calling and not receiving the DD we do not know what to do.Every time we call the bank we are told that the money has been recieved and the DD will be sent today.Its been over a month now and still we have not recieved anything.
We do not know who to ask for advice and whom to complain to.please advice.
the life for the common man in india is pathetic,everyone who has to do a job wants bribe.

please help.

Karan S. Bathh

Sir/Madam,
I myself Sarita Yadav have a saving account in state bank of india main branch Azamgarh,Uttar Pradesh (India) since July 2006 .From that date i had applied several times for SBI ATM debit card and filled the form .But SBI ATM debit card not delivered yet. Every time it was told that it will delivered soon but there is no result. So please look this matter andtake necessary action
as soon as possible.


thanking you.

Dear Sir,



I am a customer of SBI , (kodambakkam branch, chennai, tamilnadu) for several years. Since after my husbands death i had great problem to transfer my husbands ( who had account in the same branch sbi) amount to my account because of a manager who created a lot of problem to me and my sons. Now day before yesterday (22 september 2009) from the branch i made a transaction of 1,50,000 rupees through GRPT. I knew that GRPT transaction will within few minutes. But I was been Told that I need to wait till end of the day to get the funds transferred to beneficary account. On the same day I approached bank manager regarding this, but he too said to wait to till 4 pm. The money was badly needed by beneficary. The transaction did happen on that day. On next day i went and asked the status of transaction to accountant. He directed me to some other lady . That lady told fund is not in suspense account. Again I approached manager, he just said go to accountant and ask him to call the beneficary bank. Accountant did so. But beneficary bank manager told it amount has not come to the bank. I requested accountant to call rtgs or grpt department. But instead of calling , he gave me the grpt phone number and asked me to call from my mobile. I was depressed because my uncle who is the beneficary didn't get the money on time.I called the GRPT section which is in mumbai. They said the grpt system is down for 2 days.



My question is why the branch people is not doing their duties and asking the customer to make call . If grpt system was down for last two days , why the branch officials did not inform me before making the transaction.Till now I am not able to trace where my money has gone.



To be honest I have a complaint against the sbi kodambakkam branch officials who has failed to do their duties.



If the transaction has is not successful on first day, why didn't the branch officials take steps to know what happened to that transaction. finally when i called the respective grpt officials i came to know that there was a issue with grpt. What technology is being implemented in such a nationalised bank like sbi which made a transaction inspite of grpt failure?



I request you to take my issue as if it were your own issue and take action against the sbi kodambakkam branch.



This has affected me a lot because there are lot of customer who does not know all these rules and thinking that whatever bank officials tell is correct.



Please look into it.



Regards,



Mrs Rema Devi Balakrishnan

sir,my sbi a/c no.[protected] is belong with sbi jayant,singarawali,madhaya pradesh having balance of rs.40950 on dated 23/09/2009 but sorry to say,transaction could not be completed through ATM due to showing " response code 070" by atm m/c.Hence you are requested to rectify the said problem,so that i may draw my amount to deposited my school fee in time. I am at Delhi at this time.

Thanks for kidness.
Yours faithfully

Ritesh Kumar Gupta
A/C [protected]
C-46 CWS,Colony,Jayant
Singarawali (M.P)

Dear Sir,
I forgot my online banking password by mistake. due to this reason i cant access the net banking facility
so it`s highly request to you that pls help me in this regard.& oblige.

Dear Sir,

I Sushil have submitted loan application on 18.7.2009 at Bhayander Branch, basically have submitted application to take over my existing home loan from CO-op bank as rate of interest is higher than SBI.

Bhayander Branch has verified all my documents and application on same day and they have forwarded my application at Central processing branch i.e. Bandra-Kurla Complex- they have done all the formalities like verification, valuation of my Flat, Search Report and have also taken charges for the same around INR 3600.00.

In Last wk have received massage from SBI – that you file has been returned to branch as we are not Taking over loan from Co-op bank.

This is seriously ridiculous – after taking all charges & valuable time of 2.5months they are giving horrible reason.

Why bank has not intimated to us that they have stop to take over loan from Co-op bank at the time of submission of loan application?

Can you pls help me out for the same?

Dear Sir,

This is with reference to above mentioned subject ; I got to know that there was a balance transfer from my SBI Credit card to someone else's card on 19th Aug 09 . I got this information when I checked my card account on 28th Aug. Immidiately I informed SBI customer care about this unauthorised transaction by phone as well as e-mail . Also I got confirmation from SBI. The copy of e-mail attached . Even I have providede all the details of the person to whom SBI has transffered the Funds . Still there is no action from SBI.

Since Last 25 Days , I have got several calls from Several persons claiming from SBI regarding this matter. Last call was from the Fraud case section of SBI. Everytime SBI people are asking the same story . Till now nothing has been done where as I have given Several Reminders. This is a kind of mental harashment only .

Kindly advise me the process to get rid of these people of SBI .

I have a salary account in SBI -SSI Branch Phase -7, Mohali, Punjab. Bank issued me an ATM debit card, that card was stuck at Axis bank ATM on dt. 2nd June-09. Very next day I approach to Axis bank ltd. Ludhiana branch for return back the same ATM card, but Axis bank ltd. Ludhiana branch replied that they have enter banking agreement with SBI, that’s they could not be return back the same card & bank Axis bank destroy the same card. Axis bank ludhiana branch promise me SBI issued the new card free of cost. But SBI charged me Rs. 210/- against new card.

I had already many time requests to SBI Mohali branch the same amount should be wave off to me. But no body had taken action.

Hope for best support & justice from your side.

Thanks,

Jeewan Bisht
[protected]
[protected]
jeewan.[protected]@gmail.com

Dear Sir,
On 21Sep'09 between 1140 to 1210hrs I operated IOB ATM machine at Vigyan Nagar Bangalore. I operated machine for withdrawing Rs.1000/- but machine confirmed transaction completed without actually dispensing amount withdrawn. The same error was noticed by all customers on date. My SBI Saving Bank account No is[protected].
You are requested to transfer same amount to my account since transaction had error due to machine malfunctioning.

Thanking You,
Yours Sincerely,
Rajesh Bhanudas Bhosle

Sir,
I have total outstanding of about Rs.85000.00 on cc no.[protected]. Since last 5 months i am not able to pay my minimum due amount as my todays financial condition is not well. After March 2009 due to recession , my other source of incomes get stopped.Now I have to depend only on my salary Which is net Rs: 6015.00.Also I have home loan from ICICI ( EMI Rs.4450.00).The recovery agents approached me two months ago. I pay Rs.3000.00 as my minimum due and requested them to convert my total due amount in EMI. I told them that I could manage Rs. 1000 to Rs.1200.00 per month as per my present conditon. They called me in Aug first week and told me pay Rs.8000.00 as min due amt. which i cant afford.Today I received a call from Recovery agent who called himself Mr. Deshmukh. He spoked to me in very rude and disrespectful manner. I asked his DSA name which he refused to tell me and continue speaking in agressive way. I warned him that I will make police complaint, still he remains that same. He called me from Landline No. and not from Mobile.

Sir, do you think this is the proper way of approach. I had also earlier given my complaint in August(CC No.[protected] but i received no reply. I am not efusing to pay the money, but as on today i am not that much financially strong to pay as per your expections. Kindly advice and help me . My cell no.is [protected]

Sub - SBI Cards & Payments Services Pvt Ltd, in respect of SBI Account No.[protected] Harassment- reg.--.

I would like to submit the following facts for your kind information and necessary action.
A Credit Card No.[protected] was issued to me by SBI Cards & Payments Services Pvt Ltd, New Delhi under the special scheme ‘Free Card for women’. I had used this card only once. On receipt of their statement the full amount had been paid by cheque which was acknowledged by them.

After that I had met with an accident and was on bed rest for more than one year. In the meantime, the same was informed them that ‘I am not in a position to use the credit card due to my accident and requested them to cancel the above Card’. As instructed by their local executive the card was cut diagonally and returned to their Office, which is the usual procedure if somebody donot want to use the credit card no more.

During November 2004 their local representative contacted me over phone and informed that there is an overdue and has to pay for the same. I explained to him that I have nothing to pay because I had paid the full amount as per the statement immediately on receipt of the statement. Daily he was harassed me and threatened me over phone. Finally he begged for the same and told me that if I am not paid the amount he will lost his job (Shri Bachu Mohammed ph. [protected]). He offered a one time full and final settlement of Rs. 2000/- and issued with a letter to that effect and promised me that thereafter your account will be closed and will not be disturbed anymore. In order to avoid these types of harassment and loose talk I in good faith agreed to that and paid an amount of Rs. 2000/- vide cheque No. 199637 dated 3/12/04.

There was no information from the SBI Cards for more than three years. After a lapse of three years, now I received a Demand notice from Lawyers Inc., Advocates & Solicitors, 205, Vardhman Tower, D-14, PVR Central Market, Prashant Vihar, Delhi 110085 stating that I am liable to pay overdue interest and other charges amounting to Rs. 5795/-. Actually I do not know how this amount comes after the said card is cancelled as per their guidance.

The above facts were informed to their Head Office at Delhi also. Even then I am getting threaten calls from the local representatives.

Therefore, I humbly request your goodself kindly to look into this matter favorably and do the needful.


Yours faithfully,

( KARTHIKARAMAN)

Hi Sir Ji,

I am Abhishek Sharma, Main 24 july 2009 ko Oriental Bank of Commerce ki a.t.m machine se paise nikal raha tha ki jo us Oriental Bank of Commerce ki a.t.m machine ne mere one thousend rupees nahi nikal kar diye. maine State Bank of India main bahut bar Complaint kari hai. magar wo mere paise magwa kar nahi de rahe hai. Maine State Bank of India main 4-5 bar application laga di hai. wo mere 1000/- rupees Oriental Bank of Commerce se nahi dil wa rahe hai. Maine Oriental Bank of Commerce ki A.T.M Machine Village Khadsa Near Hero Honda Chowk Gurgaon Main Hai. Maine Oriental Bank of Commerce k A.T.M Machine wale Field Officer se Baat Kari Thi Wo Keh Raha tha ki Aap k State Bank of India wale hamare head office (Hyderabad) main request kare to hum paise de de ge. Maine Oriental Bank of Commerce Main bhi ek application laga rakhi aur us application k saath-2 us Oriental Bank of Commerce k A.T.M machine ki traction slip ki photo copy bhi laga rakhi hai. main jab bhi State Bank of India Ballabgarg Main jata hu wo keh dete hai. jab wo de ge to aap k account main aapne aap pahuch jaige. State Bank of India Ballabgarh wale koi acction hi nahi le rahe mere 1000/- rupees bhi nahi de la rahe hai.

Thanks regards
Abhishek Sharma
Acc No: [protected]
Ph No : [protected]
H.no : 52 Vijay nagar Ballabgarh (faridabad)

Hello Sir,
My name is Dev Prakash currently located in Gurgaon and holding a TATA SBI Credit Card # [protected]. Amount due on this card in the month of Oct 2008 was Rs.2017/- (Two Thousand and Seventeen Rupees Only), I made the cash payment of Rs.2070/- (Two Thousand and Seventy Rupees Only) (scan copy of receipt # 12720126 attached) on 16th Oct 2008 but from last one year I am continuously getting a call from TATA Card collection agent regarding the same amount and they also increase the amount every time by adding interest on this amount, I have explained this scenario to almost 20 different TATA Card representatives during this whole year and all of them promised me that the issue will be resolved, today I have received a threatening call from recovery agent that if I do not make the payment as soon as possible then I will have to face dire consequences. At last I have no other option but to lodge a complaint with consumer forum so that TATA CARD will be punished by paying me Rs. 50000 (Fifty Thousand Rupees) for mentally harassing and threatening me , I would take this issue to the higher authority/ institution as much as possible so that proper legal action will be taken against the company.

Regards
Dev Prakash

It was really a painful experience of my home loan application with SBI. I had heard that taking loan from SBI will be tough. They take too much time & you've to provide hell lots of documents. But I could only realize it once I approached SBI ITPL & Marathalli branches of Bangalore myself. I wasted 2 months of time without even having success in submitting my documents with ITPL branch. I kept on following Lawyer Amarnath for getting legal opinion. Finally the D-day came when he told me to come down to the branch for legal opinion. When I reached there with originals, he had some other thing in mind. He refused to give me the same citing laminated originals reason in front of SBI official. I never had heard about this clause. I talked with branch official about it but without any results. I got frustrated & thought I'll go to Marathalli branch as it's nearer to my house & I had got good response from manager in opening the a/c earlier. But believe me, this step made me to realize the stark reality of the nationalize bank. I could change the branch but couldn't change the fate. Here I succeeded in applying for the loan after a comparatively short struggle of 2 weeks. But then the real struggle started. Now after rigorous punishment for more than 5 months I was left with no option than to withdraw my application. Again indirect reason became another Lawyer a dreaded lady name: M B Sujatha. And direct reason of course is delay by SBI.

Refering to above subject, i have emailed my complaint to on feedback.[protected]@ge.com not once or twice but it was thrice till date but not recd any single reply from your side.

I request you to kindly look into matter & reply me as soon as possible. detailed email (on 8th, 14th & 18th Sept'2009) (Credit card no. [protected]) send to you are as under.


Dear Sir / Madam,
This is in reference with our current (Sep'09 billing) statement of My credit card.

I would like to inform you that in last month (August'09) date 29th or 30th, recd a call from SBI bank asking for the payment of Credit card which is due on 27th Aug. I informed them that the cheques has been done (1for Rs. 2000/- & 2nd is for Rs. 1500/-) & I'm dropping the same at your Khopat, Thane (W) branch today. They insisted that kindly do not drop the cheque at dropbox as it takes 3 to 4 days to get cleared from your a/c instead of that pl. handover these cheques to our executives on very next day & you will also avoid your late fee charges which is due to non payment on 27th Aug.

on next day I waited for the executive but no one has come on the day. after 2 day (on 3rd Sep) i again recd a call from SBI asking for the same payment & i informed the whole scenario to him & asked him to pl.send some one to collect the cheques atleast to avoid my overlimit fee. He surely confirm me that someone will come on 4th sept later after ganpati visarjan & you will not charged for overlimit.

then again no one visited to me & on 4th evening I recd a call from SBI saying that the adress you had given us are not in our service area so kindly drop the cheque at your nearest place.

after receiving the final call I had dropped the cheques at your Khopat, Thane (W) branch.

I saw my statement today where you have debited me Rs. 500/- as overlimit fees. Now pl. reply me if it is my fault that i have waited for your person & wasting my 6 days lending to an unnecessary charge of Rs. 500/-.

All calls between me & your person are recorded with you & if want to crosscheck the same then pl. go ahead with your customer care. It was a clear case of misguide & unnecessary forcing the customer to pay the charges.

I once again request you to pl. chk the whole scenario at your end & reply to this mail as soon as possible or kindly revert the overlimit fee charged to me.

Pl. reply so that I can take further step in this regard.

Thanks & Regards

Rakesh Yadav
Manager (Accounts)
KAMADGIRI SYNTHETICS LTD.
(Unit - True Value)

Sir, I have a SBI Saving A/C at Madhuban, Delhi-110092
My A/C No. is - [protected]

on 19-9-09, i want to widraw 5900 at South Indian Bank ATM. the Transaction is failed but 5900/- is debited from my Account. my transaction details is given below.

so i want to credited 5900/- in my account.


Avinash Kumar
A/C No. - [protected]
Branch - Madhuban, Delhi - 110092

Transaction Details :

19-Sep-2009
ATM WDL Debit
[protected] [protected] 04340001 - 5900

Application for stop/dishonour payment of 2nos.PDC was given on 03.10.08.Service charge was deducted from my account accordingly by SBI,Transport Nagar, Lucknow, but both PDC were cleared on 01.02.09 due to SBI's system failure.Hence, amount of Rs.17079.00 was cleared wrongly. I met the SBI Branch Manager (Transport Nagar, Lucknow, UP) several times and also gave complaint in written.
But i was given excuses like Corporate office has taken up the matter, we inform higher-ups, we are looking into the matter. Due to our system fault,it has happened,not only my case,more than hundreds cases are there on that period, Stopped cheque got cleared like that etc etc.
It is more than eight months,still,SBI, the so-called largest banking sector didn't able to pay the amount
Is SBI going to compensate the losses that i am bearing.
What if somebody is dying for treatment and the money do not reach the needful?????

Kindly consider the seriousness of the matter and arrange to return MY MONEY with interest @ of FD along with penalty for causing GREAT TROUBLE to me & my family.
Several reminders were given to SBI, Transport Nagar with Copy to GM, Hazratganj, Lucknow. Till date I didn't find any positive response from SBI,Transport Nagar.

You are requested kindly look into this matter and arrange to pay me back my amount.

i had issued an account payee cheque for Rs.25000/- to central bank of india for crediting into my account, drawn on sbi, nasik branch on my salary account maintained with them. however the cheque was reeturned twice stating insufficient funds though my actual balance was much more than Rs. 1.0 lakh. on enquiry from the bank it was explained that the their auto sweep was not working and hence they could not honour the cheque and for which i had to apply in writing if i wanted the cheque clearance or scrapping the auto sweep service whose working was not reliable . as it was it was not sure whether such scrapping will be done instantly especially as i had never allowed or objected for such auto sweep initially.. why should i be made to pay for such shoddy treatment by a premier bank especially when they are competing with foreign banks.