State Bank of India [SBI] Complaints & Reviews

On Tue, 6/9/09, HELPLINE LHO CHANDIGARH <helpline.[protected]@sbi.co.in> wrote:


From: HELPLINE LHO CHANDIGARH <helpline.[protected]@sbi.co.in>
Subject: Re: Customer Complaint Response from SBI.co.in
To: [protected]@YAHOO.COM
Cc: agmops.[protected]@sbi.co.in, cmops2.[protected]@sbi.co.in, sbi.[protected]@sbi.co.on
Date: Tuesday, June 9, 2009, 3:41 AM


Dear Sir,


We acknowledge the receipt of your e-mail complaint. We deeply regret the inconvenience caused to you. We have taken up the matter with the branch and its controllers for the early redressal of your grievance. We have advised them to send you a reply in the matter, very shortly.


Assuring you of our best services always.


SBI HELPLINE CHANDIGARH

Complaint Ticket Number : CC[protected] Name : HARJIT SINGH SON OF SHRI GURDIAL SINGH R/O BHAN SINGH COLONY STREET NO.6,FARIDKOT(PB) Account Number: [protected] Branch Name: STATE BANK OF INDIA FARIDKOT (pb)
Email : [protected]@YAHOO.COM Phone No : [protected] Mobile No : [protected] Product : ATM Service
Complaint : Account Related - ,ATM Card/PIN not received
Message : Sir,Maine pehle bhee request dated 28/2/2009 ko no.[protected] atm no puhchne par bheji thee lakin mujhe ajj miti 8/6/2009 tak atm nahin mila ,please app mujhe mera atm bhajva de.thanks.




--- Disclaimer --- The information in this mail is confidential and is intended solely for the addressee. Access to this mail by anyone else is unauthorised. Copying or further distribution beyond the original recipient may be unlawful. Any opinion expressed in this mail is that of the sender and does not necessarily reflect that of SBI. ----

Sir,

maine dubara apply kar dya tha lakin mare pass atm card nahin aya hai maine post office se bhee pata karlya hain .lakin bank main mera secret number aah gya hai. kirpa karke mera atm card bhijva dejey.thanks.



From: Sumit Hero <[protected]@yahoo.com>
Subject: Not received secret number from bank.
To: [protected]@sbi.com.in
Cc: agmops.[protected]@sbi.co.in
Date: Tuesday, September 29, 2009, 3:19 PM


Sir,
Mere pass atm card state bank cash plus card no.[protected] account no.[protected] Aug[protected] Harjit singh son of sh.Gurdial singh gali no.6 bhan singh colony ferozepore road Faridkot(pb) aya hai. Maine app ke bank ki branch se secret no. lane key lye gaya tha.Mujhe Bank wale karib 2 months se keh rahen hain ke app ka secret no. hamare pass nahin aya hain .Maine appki MTNL landline or dail[protected] par bhee custmer care office main baat ki lakin mujhe koi response nahain mila.app mera secret no. bank main bhej dey.
Main app ki branch se pehle bhee karib 6 months se atm card ke lye requests kar chukha hau kabi atm card aajata hain to secret no.nahin ata.jab dubara bhej te hain to kabi secret no. aah jata atm card nahin ata.Yeh mere saafh hi kau hota hain. mujhe likh kar reply dey thank. Mobile no.[protected]
I have also send previous files.

Sir,
my name is:A v s sudheer kumar
atm number:[protected]
date of isue:april 2009
I lost my pin number.please send me my pin number.

My email:[protected]@yahoo.com
ph:[protected]

SBI Sec 62 does not value the time of the customers, its ATM hardly works, it has single counter for cash depossit , draft, etc while others are chit chatting, further its network once gone taks 2 hours to come back. all counters are never open till 10.45 am. The hawaldar is an instructor who has got all liberty to misbehave. It is a shame for us to have an account in that branch. Please change the manager . save us from this sbi sec 62 named torture.

Respected Sir,

I, B.Pomeela Satya, Customer of your esteemed State Bank of India, Bazaar Branch (02715), ELURU, A.P., with Savings Account No. [protected]. On 3rd August 2009, I have tried for cash withdrawal of amount Rs. 2000/- through ATM of Union Bank Of India (Station ID:- DCHN[protected]) at Chennai Central Railway Station through my SBI Debit Card no.[protected] of my Savings Account as above. Actually, I have tried for Two times, no cash was dispensed and my account was debited for twice. But it was credited only once, so still my account has to be credited by Rs. 2000/-.

Kindly, take relevant action to recover this grievance as early as possible.

Thanking You Sir!


Yours faithfully,
B.Pomeela Satya.

DEAR SIR, OF SBI,
PLEASE TRY TO SEND OUR CALL LETTER OF SBI CLERK 2009. AND PLEASE SEND THE EXAM DATE ALSO. NAME- VINEET KUMAR.

My cheque 476115 drawn on axis bank had been returned by the bank because the cheque which was dropped by me in SBI collection box was presented to my bank by ING vysya without proper marking and hence had been returned which is no fault of mine.the payment was for credit card usage of SBI CARD.
CUSTOMER CALL CENTER have acknowledged this error & have deputed collector to collect a fresh cheque(476118) for an amount of 12698and have issued a receipt no 14249873 from book no 323845.
Now sbi card have erred grossly and now statement is inclusive of this amount which as per me has been paid.
MR AJAY BHARTI(AVP-CUSTOMER SERVICE) HAS SENT ME TWO LETTERS ONE SIGNED BY HIMSELF AND THE OTHER AUTO GENERATED THRETENING ME WITH THE FOLLOWING
a) Reporting to CIBIL
b) BLOCKING CREDIT CARD
c) LEGAL ACTION
d) RECOVERY OF DUES & INTERST.

I have a writen email from axis bank confirming your error in the whole transaction and a note saying that there is no need to pay additional interest.

BUT SBI DOES NOT SEEM TO care
my mobile number is [protected] and am based in ponda goa.

Dear Sir,
This is in reference of one of my account ( Surendra Nath Pandey) No is[protected]SBI Main Branch Allahabad, I am A central government Employee working for FCI .
0n 22nd , June 2009 i was withdrawing money (RS 500/=) from sbi atm in Johnston Ganj (Allahabad) but due to transaction error (electronic error) Time out money was not dispensed . when i checked my balance 20000 / - (15000 & 5000) amount was debited from my account. my account no is[protected]. i have been in regular contact of my home branch manager but they people are not taking it seriously, as its already been three months time but i still waiting for their reply.

Whenever i go and check with them they have just one statement to give that nothing can be done from here (allahabad) you go and check with mumbai head office soo i have already spoken to the head CRm Mr. Karthikeyan Nair in mumbai Office too but till now no satisfactory response ..... being a physically unfit person i am not able to go behind all your concerned personnel and branches..so finally i thought to write this to you directly..i hope you will surely help me in getting my money back.

As you can easily understand that for A government Employee how much importance one month salary has in his financial life .i am in totally dark that what i should do. i am in need of that money In coming November i have my daughter's marriage so i was saving all my hard earned money so will you sit quiet if anyone takes away your hard earned money like this.

looking forward to you....

S.N.pandey
A/C No[protected]
SBI Main Branch, Allahabad
Ph:[protected]
Alternate Number - [protected] (Daughter - Ranjana Pandey)

I have applied 2 times for ATM card, the last request i made 2 months back,still i haven't recieved my ATM card . And i called their customer service they said its under process.

I have applied to get online transaction rights on my account,the request was made 2 weeks back ,i have called 2 times to Branch manager ,she said we have done now ,please check on next day, but still it is deactivated.

I am totally frustrated with this Branch of SBI VIMANAGAR pune (Maharastra). Will definetly close this account.

Take appropriete action so that they can serve better in future.Because i saw on saturday most of their staff were on holiday and there were big crowd in bank.People were shouting on manager as she was confused whom to listen first.

Sir,
I had applied for Nano car through State Bank of India, Main Branch, Parliament Street, New Delhi -110001 as TATA tieup with SBI. I have been allotted Nano through draw and consulted SBI Main Branch for car loan. After so many efforts they had filled up my form of car loan on 22 July, 2009 with so many formalities they had charged another Rs. 3000 extra. After two month later they have sanctioned my loan of Rs. 1,40,000 vide latter no RACPC/CL/5678 Dated 17/09/2009. As per their direction I visited Main Branch with this latter but they are again sending me here and there like go to 8th floor and they are sending me back to mezzanine floor saying that they are not dealing with nano car loan finance. I am really very depressed with their attitude and thinking about how a big company like TATA has collaborated with SBI. It’s a matter of grate regret that Bank like SBI is harassing their customers a lot.

Ramesh Kumar Singh
[protected]

i ve been a regular customer of SBI card since past few years.....But it seems that SBI card has always charged me with some extra charges such as FIN charges.....The reason given by the customer services has not been satisfactory.......I am entirely disappointed with the SBI card service.....PLease advise me for any updates.......

Respected Sir,

I am Peda babu Kasani A/No: [protected] in SBI, IDA- Nacharam, Hyderabad. I tried to withdraw 500 rupees from OBC ATM - Chennai - Mogappair West branch. but I didn’t get money from above ATM . Total amount of 500 rupees debited from my account.

So kindly take action and revert my 500 Rs to my Savings account immediately.

Name : Peda babu Kasani
Account No. [protected] - SBI, IDA- Nacharam, Hyderabad
Date of transaction 19/09/2009
Amount of transaction 500 Rs.

So kindly revert my 500 Rs to my ACC.

Please let me know for any further details you may required.

Thanking you

Peda babu

I used CANARA BANK ATM at Sector-12,Dwarka on 20-Aug-2009 for withdrawal of Rs.4000/-. The money was not dispensed,but deducted from the account (SBI A/C NO. [protected]). I complained to SBI online (Complaint Ticket No.- CC[protected] dtd. 20-Aug-2009) and then in written on 27-Aug-2009 in the branch. Till date no response has come. The amount has NOT been credited in my account yet. I put the same complaint to the OMBUDSMAN online on 24-Sept-2009.

Plz look into the matter and get the amount deposited in my account at the earliest.

I am holding an A/C No- SB[protected] in Badarpur Thermal Power Stn Branch (10447) and had applied for a cheque book in the prescribed format and submitted in the above mentioned branch about 20 days back, but till date I have not received the cheque book. This most unexpected and inordinate delay is preventing me in making the payments on time as a result of which I have to pay penalties/ late payment fees for no fault of mine.Being a premier nationalised bank of our country, I request you to kindly look into the matter urgently and improve your services to your customers.

from sbi i recieved a phon call about this offer as phon connectivity not good lady told me that i have not to paid any thing this is a prize from sbi card i have to agree only to accept offer now after search on google i came to know that i have been cheated . what should i do.
dr suresh bandil.
GWALIOR MP INDIA

Sir,
On 12.9.09 I took the challan[protected] an amount of R.s.300. From the SBI kadakpada branch for applying the post in BHEL for the post of supervisor trainee. But i dont have the required % of marks, my application was not accepted, so i would like to cancel the same.
So i request u to send the solution to get the refund.

Thanking u sir

Dear Sir,

I had tried to withdraw money through ATM card issued by your bank on[protected] from ATM situated at Saharanpur Road, Dehra Dun , unfortunately ATM slip shows "SORRY UNABLE TO PROCESS" but my Saving Account No.[protected] with SBI Tel Bhavan has been debited with Rs.15,000/=. It s requested to kindly reverse the same and credit my account with Rs.15,000/= at the earliest, as you are aware the festive month has been started and money is required.

Thanking you,

Satish Kumar
S B A/c No.[protected]
58,Shakti Vihar,Majra
DEHRA DUN

Dear Sir,

I tried to withdraw the money through my SBI ATM card no.[protected] issued to me by your Tel Bhavan branch dehradun on 26th september 2009 from ATM situauted at SaharanPur Road, slip shows that SORRY UNABLE TO PROCESS but my S/B Account has been debited by the amount which I had treid to withdraw i.e Rs.15,000/=. On account of this my S/B Account with Tel Bhavan Branch has been HOLD up. In this regard I request you to kindly look into the matter and reverse the Dr.entry from my account at the earliest as you are well aware this month is festive month.

Thanking you,

Satish Kumar
S/B Account No.[protected]
SBI,Tel Bhavan,Dehra Dun

I'm the one of the customer of StateBankOfIndia,Ongole Branch AndhraPradesh,In the month of April I withdrawn the money from the one of the atm center.Money didn't come but the amount is debited from my account.When i consulted my home branch they have given me one form and asked me to submit in a branch where i lost the amount.I submitted in the kukatpally branch ,hydrabad.When i asked my home branch regarding this issue one week back,they told they didn't get any update from hyd Branch.When i asked hyd branch they told they lost that form wat i submited.They r asking me to again submitting the form.I'm a student i can;t move frequently from here to there.None of the employees of the ongole Branch is taking seriuosly this matter.Whenever i'm asking this issue to them they are replying it wil take few more months.Their behavior is also not proper .can u help me in any way regarding this issue its already more than six months over still those people not taking any action.I will be waiting for ur response

i have tried three times to open DEMAT account but no response shown from your end.

I issued a new atm card and blocked my card 2 times because of forgetting my pin code. Can I avail my pin code again?my card no is[protected]