Submit a Complaint
Claimed

State Bank of India [SBI] Complaints & Reviews

www.sbi.co.in
1.4
Updated: Oct 17, 2025
Complaints 27930
Resolved
7392
Unresolved
20538
So far, so good. State Bank of India [SBI] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope State Bank of India [SBI] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to State Bank of India [SBI]

Having problems with State Bank of India [SBI]?

File a complaint and get it resolved by State Bank of India [SBI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
State Bank of India [SBI]

State Bank of India [SBI] reviews & complaints page 40

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Neeraj1802
from New Delhi, Delhi
Oct 24, 2022
Resolved
Report
Copy
Resolved

Address: Govindpuri, New Delhi

I didn't wanted this card named SBI PULSE. I applied for SBI SIMPLY CLICK card. But this card was being booked instead of my denial. And now I haven't even received this card. So why are you sending me these statements? Also, I didn't wanted this one. I haven't received the credit card yet and I do not know the card no and last 4 digits of card. So, how am I supposed to open the statement which you are being sending again and again to me? How am I supposed to do any payment if nothing is visible at my end. You also said to flip the SBI PULSE card to SBI SIMPLY CLICK. But, that also didn't work. I have two more credit cards of Federal Bank and Standard Chartered Bank, but unlike you they are far more responsible and give and take feedbacks on regular basis. You are only sending emails which are not even answering my queries regarding the same.

Regards,
Neeraj Kumar Sharma [protected]
Dec 10, 2022
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Oct 28, 2022
State Bank of India [SBI] Customer Care's response Hi, thank you for sharing your details. We will connect with you at the earliest. We request you to remove the comment containing your contact details, for security reasons.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    mohd sameerm
    Oct 23, 2022
    Resolved
    Report
    Copy
    Resolved

    I have sbi elite credit card and there is a welcome bonus of 5000 voucher
    within 15 days and it have 6 months and i have't got any voucher and i can
    also can't connect to their customer supports so please help me
    Nov 27, 2022
    Complaint marked as Resolved 
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Verified Support
    Oct 25, 2022
    State Bank of India [SBI] Customer Care's response     Dear customer, we regret to hear about your experience. Please share with us the details of your concern and registered contact number on the following link: https://bit.ly/3P4BpHr Alternatively, you may also message us the details on our official Facebook page: https://www.facebook.com/sbicard/
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Mysterious Person
      from Pune, Maharashtra
      Oct 22, 2022
      Report
      Copy

      Address: POST BAG NO.11, GPO PUNE, Ahmednagar - Aurangabad Rd, Ahmednagar, Maharashtra 414001

      This is Dhanashri Gavit.
      "Sbi customer care executive" are becoming so rude.. I said I wanna lodge a complaint against sbi branch employee for not releasing my father's savings account, even after he paid all the EMI's. My father visited branch and next day called them as well for the same issue. Still problem is not solved. He said visit branch again...tomorrow is saturday then sunday and then Diwali.. now you tell me how to visit a branch on holiday.. What should we do now? We don't have money even after we have it in our bank account.. I'm cursing you. You people just spoiled our festival.
      Customer care executive said, I can't take a complaint, visit branch only. What kind of service is this.. I don't know why sbi is getting worst day by day.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Prajkta97
        Oct 21, 2022
        Report
        Copy

        I have ordered Laptop table on 24 Sept 2022, but since wrong item send by Amazon I retured it .
        Order No.[protected]
        Price of product - 380 rupees
        Date of refund initiated 5 oct 2022
        The Refund Reference Number for the transaction is[protected].
        +2 photos
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          Y
          Yogeshken
          Oct 21, 2022
          Resolved
          Report
          Copy
          Resolved

          Today I received message from VD-TATACD which is as follows

          Dear Applicant, we regret to inform you that basis our SBI Cards internal policy, we are unable to issue a credit card to you at this time .

          I hereby inform you that I have not applied for any credit card to anyone recently. Kindly note and take necessary action

          Thanks
          Nov 26, 2022
          Complaint marked as Resolved 
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Verified Support
          Oct 25, 2022
          State Bank of India [SBI] Customer Care's response           Dear customer, we regret to hear about your experience. Please share with us the details of your concern and registered contact number on the following link: https://bit.ly/3P4BpHr Alternatively, you may also message us the details on our official Facebook page: https://www.facebook.com/sbicard/
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            ravi56625
            from New Delhi, Delhi
            Oct 20, 2022
            Report
            Copy

            I am sunita .
            17-Oct-2022
            (17-Oct-2022) DEBIT
            ATMCard AMC 544670*5195 147.50
            card mujhe abhi milla hai enhone atm number public me not kya hai or bina bajah peise deduct kar liy hai delivery person ne deliver nahgi kya or peise mere account se do baar deduct kar liya or refund karne ke liy bol rahe hai branch ao .
            19-Sep-2022
            (19-Sep-2022) DEBIT ATM UNDELIVRD CHGS 118.00
            card mille ek saal bhi nahi hua or yearly maintence charge cut kar liya .
            ek mahine ho gaye hai or ager refund nahi ayega to rbi ko complaint
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              singhbheem
              Oct 19, 2022
              Report
              Copy

              Address: H.No.125 Gali No. 3 Raghubir colony ballabgarh faridabad haryana 121004

              My bike claim is rejected and the insurance company don't tell why they rejected my insurance my bike no. Is HR29AY4503 and my policy no. Is HERO01224933
              Claim no is MO1597201
              Insurance company name state bank of india ( SBI )
              13 days has gone but they don't tell any thing about the rejected claim.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                vaishnavi66
                from Hyderabad, Telangana
                Oct 19, 2022
                Report
                Copy

                Hello,

                I have ordered a product ( Lakshika Fast Quick Type C Charger) from Amazon on 7/09/22 and I return the product to amazon on 13/09/22
                amazon had refund the money on 02/10/22.
                But i have not got the money (440 Rupees) back to my account . I talked with amazon customer care they said ask your bank and amazon provided a refund reference number .

                Here is the refund reference number: HSBCN[protected]

                bank account number ends with : xxxxxxx9557
                account holder name: vaishnavi kurapati
                Branch: RAJBHAVAN ROAD, KHAIRABAD, HYDRABAD
                IFSC: SBIN0004159

                Please slove my problem

                Thank you
                +2 photos
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Jagadishhh
                  from Hyderabad, Telangana
                  Oct 19, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  Hi Team,

                  I'm using SBI Card and recently I have been going through the statement and observed that a lot of interest being charged even on the no cost EMI transactions and there are no EMI reversals.

                  I have been trying to call customer care and it's not connecting to customer care agent and just looping me in the IVR.

                  Can someone please help me with this.
                  Nov 24, 2022
                  Complaint marked as Resolved 
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 21, 2022
                  State Bank of India [SBI] Customer Care's response                   Dear customer, we regret to hear about your experience. Please share with us the details of your concern and registered contact number on the following link: https://bit.ly/3P4BpHr Alternatively, you may also message us the details on our official Facebook page: https://www.facebook.com/sbicard/
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    allu1234
                    Oct 18, 2022
                    Report
                    Copy

                    I received a message from sbi that maintenance fee has been debited from an account.
                    This is an account which i donot posess.
                    +1 photos
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Manan Shah@91096
                      Oct 18, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      This is regarding annual fee waiver vide reference number[protected].
                      I was charges Rs 3539/- towards Sbi credit crad charges. But i do use any SBI credit cards. I wish to inform you that I did not get delievry of sbi card in hand. I requested for a refund on 17.09.2022 but still no response from sbi cards team. im really disappointed with your service. Please Take action.
                      Dec 1, 2022
                      Complaint marked as Resolved 
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 22, 2022
                      State Bank of India [SBI] Customer Care's response                       Dear customer, we sincerely regret the inconvenience caused. We have taken a note of it & our representative will connect with you soon.
                      Verified Support
                      Oct 29, 2022
                      State Bank of India [SBI] Customer Care's response                       Dear Customer, we were unable to connect with you on call. Please call our SBI Card helpline on <local std code>39020202, or visit http://www.sbicard.com/email for assistance.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        T
                        Taruna chakma
                        Oct 18, 2022
                        Report
                        Copy

                        Date of birth not matching in bank with my ID

                        Why my date of birth is not matching with my id card when i try to reset my internetbanking password . what have you done to my date of birth and what date of birth have you typed with those big eggs eyes why are you so careless SBI how could you be such a careless company keeping such dumb person in job.
                        now iam abroad and facing this issue. Now u want me to visit that far for that simple DOB? .
                        Such a cheap company State Bank...
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy
                        G
                        Ganesh Mahankali
                        from Chennai, Tamil Nadu
                        Oct 18, 2022
                        Report
                        Copy

                        There was an unauthorised tranactions occured on 15/10/22. This happened to a Pensioner who served this country and its Government.

                        FI Txn @ CSP outlet
                        [protected] MERC OFFUS Issuer WDL TXN

                        FI Txn @ CSP outlet
                        [protected] AEPS OFFUS Issuer WDL TXN
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Abhimanyu894
                          Oct 16, 2022
                          Report
                          Copy

                          My amazon refund for a electronic device has been pending for well about a month.The amazon service people gave me a reference number of the transaction which could be given to the bank over phone but the sbi consumer helpline is just pathetic and telling me to go to the branch for such a small task while i live in a different city and can’t go to my home branch for such small matters.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Satyam-Kumar
                            Oct 16, 2022
                            Report
                            Copy

                            Address: SBI Branch Clock Tower Subzi Mandi (01280), North Delhi, Delhi -110007

                            I visited SBI Branch namely Clock Tower, Subzi Mandi (01280) for opening of normal savings account, the bank employee told me that you have to deposit ₹2000 and after that ₹500 and ₹250 are deducted for insurance and deemat account respectively per annum but I don't want to take insurance and deemat services as these are based on my choice.
                            But Employee and Bank Manager ( also ) told me that if you not avail these features then you would not able to open a new account in SBI
                            Please help me for account opening in the same branch
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              kiran438
                              from Hyderabad, Telangana
                              Oct 14, 2022
                              Report
                              Copy

                              Website: sbi.co.in

                              It has come to my notice that an SBI savings account has been opened using my Email ID [protected]@gmail.com. i called up to customer care of SBI and i was asked to visit bank and report the same. SBI can't expect someone who doesn't have account in their bank to visit bank by foregoing office.

                              I request SBI to take immediate action and let me know on what basis my Email ID has been used without my consent.
                              +2 photos
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                Naseem M
                                from Kurnool, Andhra Pradesh
                                Oct 14, 2022
                                Report
                                Copy

                                Rs. 50, 000 deducted from sbi account and message showing in statement as "fi txn @ csp outlet". As i don't why this is deducted therefore i raised the complaint. Even i didn't get any message regarding this deduction on my mobile phone.
                                Please revert my amount because i need money this time. Hopefully i will get my money as soon as possible.

                                Thanking you
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  Bhairawi
                                  from Bhandara, Maharashtra
                                  Oct 14, 2022
                                  Report
                                  Copy

                                  Address: maharashtra

                                  Dear team i paid cet cell fees of rs 200 but it shows payment failed and my money get debited due to payment failed i again paid 200 rs and it shows failed but my money get debited due to pending submission i need to pay then again i make payment which was sucessful from 7th october i am trying to connect cet cell they are not responding and not reverting on email it clearly shows 3 payments of 200 rs ie. 600 rs it is showing but fees is 200 only and i complaint on sbi portal as well but from last 7 days my complaint is pending only i want my 400 rs refund
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Oct 14, 2022
                                  Updated by Bhairawi                                   transaction details
                                  [protected] 200.00 Oct 10 2022 4:47PM pay_KQysR0lzzkIkA4 Category Change Fee
                                  [protected] 200.00 Oct 10 2022 4:47PM pay_KQyweldvV3kcqX Category Change Fee
                                  [protected] 200.00 Oct 8 2022 6:15PM pay_KRHXU0DSnkWpC3 Category Change Fee

                                  complaint no[protected] and[protected]
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    Krish3389
                                    from Akividu, Andhra Pradesh
                                    Oct 13, 2022
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Madiwada, New Bus Station, AKIVIDU, andhrapradesh

                                    I have linked my Aadhar[protected] for the SBI bank but payments thru aadhar are getting failed with message 'Aadhar Mapping does not exist/Aadhar number not mapped to IIN' Kindly help on this issue.
                                    +2 photos
                                    Oct 13, 2022
                                    Complaint marked as Resolved 
                                    Contact -9391193909 Email - [email protected] SBI ACCOUNT NUMBER - 33787125282 Adhaar - 255996535013
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      G
                                      Ganesh Orsu
                                      from Hyderabad, Telangana
                                      Oct 13, 2022
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: www.sbicard.com

                                      SBI card blocked my credit card due to kyc biometric since 4 months ago..! No response from sbi card due to multiple complaints..! No one has been responded yet..!
                                      No bank can take 4 months for complete kyc biometric for credit card except sbi

                                      Kindly solve my issue ..!
                                      Nov 14, 2022
                                      Complaint marked as Resolved 
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 14, 2022
                                      State Bank of India [SBI] Customer Care's response                                       Dear Customer, we regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number 1027622
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        City Union Bank
                                        2.6
                                        (451)
                                        TalentPro India HR
                                        1
                                        (62)
                                        BharatPe
                                        1
                                        (1326)