State Bank of India [SBI] Complaints & Reviews

Date of incident:[protected].
Without any Bank transaction and without my authorisation through OTP (One Time Password) to the Bank, Rs. 6000.00 is debited twice (total of Rs. 12000.00) on[protected] from my savings account No. [protected] at State Bank of India with IFS Code of SBIN0000202, although transaction alerts from the Bank show purchases on POS at Google*apple with txn# 332805 & txn# 443851.
This matter was reported to SBI through ‘Customer Complaint Form’ as well as orally through telephone, but I was advised to contact home branch of SBI. Accordingly, the matter was reported to home branch (Kharagpur Branch – 0202) of State Bank of India, through a letter dated[protected], and a FIR against these fraudulent transactions was lodged to the local Police Station on[protected].
Further, these fraudulent transactions were reported to the Banking Ombudsman, Kolkata, with Complaint No [protected], lodged on[protected].
But all these above complaints and reporting have brought no fruitful result till date (after a period of six months) and the amount of Rs. 12000.00 has not been credited to my account, which has been debited from my account by the bank on its own.
Desirable resolution of my complaint: Request a refund of Rs. 12000.00.

Date of Incident:[protected]
Without any Bank transaction and without my authorisation through OTP (One Time Password) to the Bank, Rs. 6000.00 is debited twice (total of Rs. 12000.00) on[protected] from my savings account No. [protected] at State Bank of India with IFS Code of SBIN0000202, although transaction alerts from the Bank show purchases on POS at Google*apple with txn# 332805 & txn# 443851.
This matter was reported to SBI through ‘Customer Complaint Form’ as well as orally through telephone, but I was advised to contact home branch of SBI. Accordingly, the matter was reported to home branch (Kharagpur Branch – 0202) of State Bank of India, through a letter dated[protected], and a FIR against these fraudulent transactions was lodged to the local Police Station on[protected].
Further, these fraudulent transactions were reported to the Banking Ombudsman, Kolkata, with Complaint No [protected], lodged on[protected].
But all these above complaints and reporting have brought no fruitful result till date (after a period of six months) and the amount of Rs. 12000.00 has not been credited to my account, which has been debited from my account by the bank on its own.
Desirable resolution of my complaint: Request a refund of Rs. 12000.00.

I used sbi anywhere app's facility to pay recharge of tata sky.in this process money got deducted but tata sky did not get it. This transaction of rs 250 tried by me on 02/07/2018 & transaction id - [protected]uh47530410. Please return the money to my account as it is not received by tata sky.
P. S.
I received sms from tm-sbgmbs that money soon will be reversed but after 2 day still no reversal.

Sir, my sbi account no. [protected]. Please provide my sbi life details related my account. Automatically deducted from my account during previous month. And interest rate of my loan is large as current intrest rate. Sir, my sbi account no. [protected]. Please provide my sbi life details related my account. Automatically deducted from my account during previous month. And interest rate of my loan is large as current intrest rate.

I (Oinam achouba singh) debited[protected]+10000+10000+10000) from sbi atm boot, mu campus gate no.2 on 3rd july 10:19 am. I received only 30000 and 10000 has been deducted without receiving it. The machine was in processed but later it showed as time out. When i again tried to debit out money the machine displayed as 10000 was dedycted from my account.
So, i request you to refund my account which i have not receive from the boot.

I wanted to book a flight at yatra.com on 30 june 2018 delhi to mangalore but transaction failed and money deducted from account ₹6397 at same. Transaction details for same at statement was debit card othpg 154276 m/s. Yatra online pvt. Gurgaon.
I filed complaint against the same at yatra and sbi but both are not responding properly.
Please help me with it.

I received message so many times from the code vk-cbssbi
That "on your request address has been changed, mobile number updated, changes in name of account, kyc updated and hold on amount inr 99, 999 has been removed from your a/c xxxxx875009."

I don't have an sbi account. I am not a sbi account holder. Still receiving this kind of messages. Please let me know who is using my number.? What kind of scam is running. My...

Respectd sir / madam,

On july 3, 2018 when i woke up from my sleep i happened to get two sms saying deduction of 10, 000 and 6000 rs from my sbi account, i rushed to near by atm n took mini statemnt found there was additional 20, 000 and 20, 000 amount got deducted from my card. I donno how can it be possible when card is with me and amount is getting deducted four time. Ministatement shows four transactions on same date... Please investigate and please give me back my hard earned money. I kept that money to put fd

Sbi jayanagar branch 560011. Cheque pay in slip book not available from last 3 months. No body cares. Complained up to chief manager. All the time they say no supply,
. None attends customer between 1.30 and 2.00. They do not call even one token no during that time. Afterall ustomer counter can be manned by roster system. Complaint falls on deaf ears
They have declared their own lunch time. They have not put board. Pl put on outside board and declare 1.30 to 2.00 lunch time. Sdo not waste customers time. Banks can waste but customer cannot

Dear Sir/Ma'am

I have a more problem of sbi card, i have deposits money on time but outstanding is not clear due high intrest rate that is i can not bear this. i have send mail to sbi customer care for EMI option but they are denied,
kindly suggest what should i do, i have no money for payment of card, if they are make my emi than i will pay whole amount.

Regards,
Naval Kumar Verma
Card([protected])
contact no-[protected]

I am calling these people from last 10 days and they are making me run from bank to customer care and not accepting the information I giving that is details about the payment to be credited. Giving me false information. The amount is charge is R. 1049 and forwarded by Amazon on 19 June 2018. They are saying that they haven't received the payment but I have the details they are not listening. I have called them around 10 times and they are still not listening what I have to say and giving me some lame reasons.

Sir/Mam,
I am Mahasweta Chatteejee, yesterday I.e 1/07/2018 I got an sms from bank that thank u for purchase order of rs 50, then again rs 50, then 3000, the rs 4000 At OTHPG[protected]GOOGLE *ASHPSHKMR .They returned that 50 rs strangely..but 7000 rs in total has been deducted from my account without my consent.I went to the branch manager, the local cybercrime branch also, i have even reported to google about this.But I have not received any satisfory answer from anyone.pls help me regarding the same as soon as possible, because I literally don't know what else to do.. because I need that money..pls help me regarding the same..I lodged a complaint yesterday with ticket no [protected] about the 4000 rs.But when I updated my passbook I saw 3000 rs was also deducted..so I want to launch a complain again, pls help me.. because I need the money urgently.Now I am so afraid to keep money in bank.

Sir, I had dropped a cheque of Rs 4969/-favouring SBI cards in SBI santacruz west br . The same cheque was stolen and the amount with name of favouring party was changed. I have made a complaint with the bank and bank has written me that FIR has been lodged.
But the branch has not given FIR no /date, under which section the FIR has been lodged.
I am not concerned with the formalities which the Bank has to follow but i want my hard earned money with interest back earliest possible as I am senior citizen
Thanks
Risbud Prakash

This is Swati Sharma. I am an existing account holder of SBI since more than 10 years. On 24 June 2018 i was making payment for my SBISimply Click Credit card (Card No [protected]) of the amount due of Rs. 30, 095/-. Instead mistakenly made a payment of Rs. 3, 10, 955/- (Three Lakh Ten Thousand Nine Hundred and Fifty Five) from my Yes Bank savings account through internet banking. The amount was immediately debited from the Yes Bank account. I made the complaint for excessive fund reversal to SBI the same day, uplaoded a letter and pan card copy as requested and was given a complaint no.[protected].

I was told the complaint will be closed by 3 July 2018 and the amount shall be credited back to Yes Bank account latest by 3 July 2018.

I have been following up with the customer care every second day since then to check the status of the redressal of the complaint. Each one has been saying that the same will be closed by 3rd July. The last call made was on 29 June and the same response was given. Today when i called the customer care to check the status i was told the request has ben rejected as the NEFT was not received. The amount was debited from my Yes bank account immediately and credits in maximum 4 hours the same day. Even a confirmation message was received from SBI confirming the payment received (attached with this mail). Then how can the request be rejected on the basis of NEFT not received ????

This is most disappointing and inappropriate practices by the bank and their employees. I need a proper response and apology for delaying returning the excess credit card payment made. Kindly close this request at the earliest. A new complaint no was issued by the customer care[protected]. My SBI savings account no is [protected].

Kindly revert back at the earliest.

My refund of Rs.1648/-was given to bank SBI Subroto Park by amazon vide refund ref no[protected] to credit the sum in my acct [protected] on 12 jun 18. Till date the refund could not get creditted. Plz Look into. One item was purchase through amazon and it was returned due to not of proper size. The refund was initiated by amazon on 12 Jun 18 vide above mentioned transaction ID but till date didnt credit in account.

580/- has been deducted from my account for investment intermedi, please send that money back to my account, i didn't have any clue of investing in any investments and even i don't have any loans, or if there is anything acvitated to my like this please deactivate it. I can't afford to pay 290/- every month. Please take action as soon as possible. Customer support guys are not able to solve this problem.

Hello i deposited 65800 on 15/06/18 in cdm machine at sbi civil lines branch sagar (M. P). Bit as the amount exceeded 49000 limit the transaction got cancelled and money hot struck but when complained in branch they only credited 35800 and the remaining 30000 was vanished and they are not ready to listen. The deputy branch manager simply states that there is no excess cash and harassing me to lodge fir for further procedings and not helping at all.
I request you to kindly take further actions against the manager and staff.

I had applied for cheque book on jun 15 2018. This was urgently needed as sbh bank merged with sbi bank, tomorrow my personnel loan is going to expire i guess it was not valid for applying a loan. Yes the cheque book i requested, belonprgs to my salary account. The base branch of which is ramanthapur hyderabad near tv studio. I tried have tried to call their office no of times no one is responding from post office and also after repeated rings nobody pick up.

I don't understand what kind of service they are providing, there is no tracking system to track your cheque book delivery, unlike other private banks. This kind of old fashioned banking, is such a pain to people like us since last 10 days

Hello team,
I raised a mail to mail id: agmcustomer. [protected]@sbi.co.in on 28 june, but there is no revert till now.

There is a refund from yatra with the reference number

"the refund reference number (Arn/rrn) : 74332748167816695983649".

It has not been credited yet.

Yatra has raised a refund on 20 june and not yet processed in my account.

Please check. And,...

Mr. Bimal jo sbi burnpur branch ke loan department dekhte hai wo bahut hi ghatiya kam karen ka tarika hai because wo customer service ke lite unse proccesing fees late hai sath mai kafi wait karate hai baad mai loan cancel karwane par majboor karte hair. Mera loan sara complete tha aggrement v ho gaya tha baad mai loan nahi hoga bolke nikal jata hai. My name surja shankar paul contact no-[protected].in logo ko sbi se turant koi action lena chahiye. Thanks