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State Bank of India [SBI] Complaints & Reviews

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State Bank of India [SBI] reviews & complaints page 556

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K
Kamad
from Rajkot, Gujarat
Apr 22, 2018
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Address: Nagaur, Rajasthan, 341516

Dear sir
A refund of 2166 rupees was successfully processed on 16apr2018 to my account from amazon.in. This amount should have been credited to my sbi account num: [protected] by now, but i have not received the refund till now.

I have called the state bank of india customer service and and shared the authorization code (Refund reference number) 74332748106810500528792 with the executive but he expressed his inability to address the issue and the issue is still unresolved.
I have confirmed with amazon and they have successfully processed the refund on 16aprail 2018
Kindly go through the procedure to locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
Account number [protected]
+1 photos
State Bank of India [SBI] customer support has been notified about the posted complaint.
Sir refund aa gya h thanks
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    A
    aryanstar99
    from Mumbai, Maharashtra
    Apr 22, 2018
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    I used my sbi debit card on 6th march 2018 for a payment of my cbse pmt (Neet) form. The amount of rs.1400 was deducted but was not paid against my form, it showed a failed transaction. For that i contacted bank many times but they are not giving any reliable response, they are saying that the amount has been returned on 8th march 2018 but it has not been. For the same i updated my passbook but didn't find any debited amount as such. I am mentally harashed now, plz help me for the same.
    My a/c no. [protected]
    Mb no - [protected]
    Ref no[protected]
    Ifsc code - sbin0017477
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Apr 24, 2018
    Updated by aryanstar99
    Even after complaining here sbi is not being concern and they have not made a even single call. So, with due regard i request again to take actions against sbi and help me.
    I am sorry but if sbi is not going to respond i will be forced to share my issue against sbi on social media.
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      suveer1
      from Delhi, Delhi
      Apr 22, 2018
      Resolved
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      Resolved

      Address: 110092

      Hi all

      This is to inform you that i am receiving threatening calls on continuous basis on the name of state bank of india from aggarwal millenium tower - i, netaji subhash place, pitampura 4th fllor from a lady name khusboo (Number [protected]) stating that my brother in law has taken a credit card from the bank and has not made the payment from last 2 years and now it is my responsibility to get that money collected from him and get that back to bank when i said i am not even aware of this issue she started using abusive language and started threatening me. Please look into this matter asap or i have to take this matter legaly.

      Thanks
      Suveer rohatgi
      [protected]
      Jun 3, 2018
      Complaint marked as Resolved 
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Verified Support
      Apr 26, 2018
      State Bank of India [SBI] Customer Care's response
      Dear Customer, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 38206 in your mail to enable us to address your concern on priority.
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        P
        Palash Kumar
        from Noida, Uttar Pradesh
        Apr 22, 2018
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        Address: 110077
        Website: Sbi

        Hi,

        I dont know if i would even be getting an answer from your side. 2 months back i was in a really bad situation and as a customer i tried to contact customer care and get support so i could pay my bills in emi, but couldnt get in touch with customer care. I received calls and i asked them about the procedure for paying my credit card bill via emi, but again no proper answer. My situation got worse and i again tried to contact but the same problem, no one assisted. I didnt even had any money to pay my debts so i asked for settlement, the person from collection dept told me that they lodged my complaint but when i asked them to provide me a complaint id no. They gave me nothing. And now after so many mails and conversation i am getting calls and messages that legal dept will send me a notice. Dear sbi as a customer i do know my rights but this is really ridiculous that you people are now threatening customers. I just want a proper solution in terms of settlement. Hoping for sooner reply. Card no. [protected]
        Mbl no. [protected]
        Email [protected]@gmail.com

        Thanks & regards
        Palash
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          N
          from Delhi, Delhi
          Apr 21, 2018
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          Address: Hisar, Haryana, 125112
          Website: NPCI

          Hello sir, i have submitted my aadhaar number[protected] in my sbi bank account number [protected], r. G. T. P. P. Khedar, hisar branch for 20 times but still my aadhar is inactive and i am struggling with this problem from last 4 months, i am not able to get last 5 subsidy amount because my aadhaar is still inactive.. My bank has done all the steps to make it work but still condition is same. Kindly activate my aadhaar so that i can receive subsidy amount as soon as possible. My name is naresh kumar contact no. [protected] and email id:- [protected]@gmail.com
          +3 photos
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Apr 30, 2018
          Updated by [email protected]
          Hello sir, i have submitted my aadhaar number[protected] in my sbi bank account number [protected], R. G. T. P. P. Khedar, hisar branch for 20 times but still my aadhar is inactive in Check Aadhaar-Bank Linking Status in NPCI mapper and i am struggling with this problem from last 4 months, i am not able to get last 5 subsidy amount because my aadhaar-Bank Linking Status in NPCI mapper is still inactive.. My bank has done all the steps to make it work but still condition is same. Kindly activate my aadhaar in Aadhaar-Bank Linking Status in NPCI mapper so that i can receive subsidy amount as soon as possible. My name is naresh kumar contact no. [protected] and email id:- [protected]@gmail.com

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            L
            Likhita Sakpal
            from Mumbai, Maharashtra
            Apr 21, 2018
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            Address: Mumbai City, Maharashtra, 400058

            I took a credit card from sbi, elite signature card where i was told that there will be an annual membership fee of 5000 plus tax however, this is will be returned to u in form of a gift card. The first time when i took the card and paid it. I got the the coupon and i was able to use it successfully. Now when one year is over i was charged annual fee for the card one more time for which i called the customer service for the coupon. The customer service agent informed that it was a welcome coupon which was one time thing and it is not credited every year. For which i asked them to close the card and refund the membership fee. For which i was informed that they will not refund the fee even if i cancel the card. (I have other credit cards too but i've never about any such policy, as every card company refunds the fee on prorated basis.) the customer service officer informed that i will have to pay the fee and there is no other option left. The only thing i can do is use the card forcefully till the end of the year and call back before the next year starts. Which is not fair cz firstly i was given misinformation that i will be getting a coupon every year against the fee and the second thing is i will have to use the card till the end of next year. I've called the customer service where everytime the first reply that i get is "my system is not working" and then my call is dropped. Then if i get through anyone they don't know how to solve the query. When asked for a manager i've been put on an endless hold. I'm on hold with them now while i'm typing this message. And this was supposed to be an elite card with 5k membership fee with premium customer service. Instead m dealing with a bunch of # who cannot speak english and don't know what the policies are.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              K
              khushal patole
              from Aurangabad, Maharashtra
              Apr 21, 2018
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              Address: Jalgaon, Maharashtra, 424105

              Respected sir
              Mera naam nana eknath patil from jalgaon maharashtra mera sbi ke bhadgaon branch me a/c tha a/c no. [protected] isfc code: sbin0011153 ab maine iss account ko cloase kar diya hai. But abhi tak aapne mera adhar no. Sbi ke server se delete nahi kiya please mai aapse reqeast karta hu ke aap mera[protected] ye adhar no. [protected] iss a/c se delete kare.
              Mo. [protected]
              Mail: [protected]@gmail.com
              +1 photos
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                Pardhan Arvind Gurjar
                from Patiala, Punjab
                Apr 21, 2018
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                Address: Meerut, Uttar Pradesh, 250406
                Website: [email protected]

                Last three months my father meat the manazor of my home branch for kcc. He told my father to submit legal documents. When my father give him documents. Menazor says there is no time four work and told to came next month. My father regularly go bank but that staff of my home branch give any response and postpone the fix date which is given by the manazor. The manazor of my home branch durveshpur is very careless for my work...
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  V
                  viku_maha
                  from Gevrai, Maharashtra
                  Apr 21, 2018
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                  Address: Latur, Maharashtra, 413512

                  The branch manager,
                  State bank of india,
                  Latur.
                  Sub:-chargeback request for the refund of amount rs. 9000/-

                  In connection to the subject, i am firoz shaikh from latur i was transfer 9000/- rs to vikrant choudhary but it is goes to vikrant mahajan on dt.05/04/2018. That time i was go to bank but the bank and said my problem but in the bank no one respond that complaint so i was worried about it and give complaint to u..
                  Sir, that transaction utr no is[protected], it is online phone pe transaction. So you are kindly reested to please give my 9000/- charge back to my accont at an earliest please.

                  Thank u...

                  Yours,
                  Firoj shaikh
                  Acc no:-[protected]
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Apr 21, 2018
                  Updated by viku_maha
                  phone No:-[protected]
                  Sair maine apne account se 10000 kiye the is transaction is ac se [protected] date 07/01 /019ko aur mera transaction failed ho Gaya tha aur account se bhi amount debit ho Gaya tha aur Abhi tak mera amount re re found aya nhi hai

                  chargeback request for the refund of amount rs. 9000/- - Comment #3328271 - Image #0
                  Golden aryan's reply, Jan 18, 2019
                  Please help me sair
                  SIR ji maine flipkart se 17 april 2019 ko 12 PM ko 13999 SE REDMI NOTE 7 PRO purchase kiya tha or mere account se paise debit ho gye or product out of stock ho gya maine SBI CARE OR BANK me pata kiya to wo bol rhe 100% saller ko amount recived ho gya hai or flipkart wale bol rhe hai ki humare system me amount pending show ho rha hai or mujhe grivience cell me charge back form fill krne bol rhe plz help me sir
                  OR SIR maine internet banking se payment kiya tha
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                    A
                    aroraamish
                    from Mumbai, Maharashtra
                    Apr 21, 2018
                    Resolved
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                    Resolved

                    Address: 380015

                    Hi,

                    It's been shameful.. What kind of a service you are providing to your customer's.
                    Even after my earlier complaints at nodal & management nothing is done yet and i am getting collection calls from your recovery agents, they are talking very rudely & using abusive languages and also giving threat.

                    Is this my biggest mistake.. I am using sbi credit card??

                    Fortunately my wife is not using this card else she would logged the police complaint.

                    Below is the list of 13 numbers from which i am getting 5-7 calls daily, from 9am to 7pm.

                    [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected]

                    Now you tell me what to do, can a working person spare 30 mins daily to talk to them, where they don't want to listen just need payment by using abusive language.

                    I am having 18 recordings with me, where they had given threat and used abusive languages, shocked to see even females were using lots of gaalis (Like kuta, haramkhor, aukat nahi hai use karne ki to liya kyu.. & many more) just for payment?

                    Is this the training you are giving to your collection/recovery agents?

                    Now i am not going to tolerate this, sending mail conversation copy to media/consumer forum/social media & to lokpal and everywhere for justice.

                    It's a case of harassment & respect.

                    Till date i have not received any confirmation from your side what action you are taking, also it's not about money it's about my self respect i am now paying all the dues which you are asking to pay without sending any statement.

                    Given so many complaints earlier also for hard copy of the statement but still have not received.
                    Your customer care always says "sir you will get by next month" don't know when this next month will come i am waiting for this since 7 months.

                    Hope i will get some suitable response on this from your side with action plan.

                    Waiting for your call!!

                    Regards,
                    Amish arora
                    [protected]@yahoo.com
                    May 31, 2018
                    Complaint marked as Resolved 
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 22, 2018
                    State Bank of India [SBI] Customer Care's response
                    Dear Customer, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 38061 in your mail to enable us to address your concern on priority.
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                      N
                      Nalini10
                      from Balasore, Odisha
                      Apr 21, 2018
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                      Address: Angul, Odisha, 759122

                      I gave my new mobile no for updation at state bank of india angul main branch, angul on 15th of march 2018. But they didn't update my mobile no for otp. How many times i have to go to branch for this i don't know.
                      They updated my no only for transaction details. Please go through this matter aqap.
                      I ask for locker they are forcing me to do insurnc
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        M
                        Manish Kumar gurung
                        from Ambala, Haryana
                        Apr 21, 2018
                        Resolved
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                        Resolved

                        Address: Jalandhar, Punjab, 144102

                        My self manish kumar gurung i am serving in defence.. As on 14/04/18 some one calling from sbi card care. But he was a fraud. They have all detail is correct about me.. And he said me you have get some reward 5000 in your account.. So you give me a detail your card. And i will send 5000 reward in your account... But my mistake never say to... Please dispute amount refund...
                        May 31, 2018
                        Complaint marked as Resolved 
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 22, 2018
                        State Bank of India [SBI] Customer Care's response
                        Dear Customer, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 38062 in your mail to enable us to address your concern on priority.
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                          T
                          Tripti Singh123
                          from Delhi, Delhi
                          Apr 21, 2018
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                          Address: New Delhi, Delhi, 110091

                          Earlier i was not able to do transaction from past two days, bank said my account is zero balance account and so i am not able to do much transaction then they just put lein on my account n i am unable to do any transaction money is freezed in my account.. N also rs. 500 has been holded by the bank. I dont deal in ant share debenture, neither i have any loan running on my account.. I am a student and i dont know what to do!
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            S
                            senthilkumarj
                            from Chennai, Tamil Nadu
                            Apr 20, 2018
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                            Address: 626101

                            Hi,
                            I am holding a saving bank account with sbi aruppukottai branch. All the communications and the transaction alerts i am getting in hindi, which i don't understand. I am surprised i am holding a account where tamil is main language and mother tongue, why it is in hindi which i don't understand. More over you are charging for the account maintenance every year and sending all the communications in the language which i don't understand.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Sir I have booked IRCTC ticket on 09 October 2017 and same cancelled on 19 Jan 2018. But sir after cancellation the amount not credited in my credit card account.

                            The marchants say/mailed to me the amount credited on 27 Jan 2018 copy attached for your perusal please.

                            saving bank account - Comment #3073842 - Image #0
                            State Bank of India [SBI] Customer Care's response, Apr 21, 2018
                            Verified Support
                            Dear Customer, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [email protected] mentioning reference number 37872 in your mail to enable us to address your concern on priority.
                            Hi Team,

                            In My Account [protected], Vijay Kumar Sharma SBI Sainkheda.
                            I could see the expected interest should be INR 6997, But only INR 4757 has been credited.
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                              C
                              Chohan_surya
                              from Bhubaneshwar, Odisha
                              Apr 20, 2018
                              Resolved
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                              Resolved

                              Address: 307511

                              To,
                              The chief branch manager
                              State bank of india
                              Main branch

                              Subject: charge dispute "refund not processed"

                              Dear sir

                              A refund of 1410.6 rupees was successfully processed on 13 april 2018 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                              I have confirmed with myntra and they have successfully processed the refund.

                              Kindly go through the charge dispute emails, locate the pending refund and follow the path back to myntra's payment processor to locate the refund.

                              Reference number detail is attached in photos.
                              +2 photos
                              Jul 27, 2018
                              Complaint marked as Resolved 
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Apr 13, 2018
                              venkatesh venkesh's response
                              but my bussiness is declined at any cost i want today to refund my account whether in case of not possible i will take a step
                              Apr 20, 2018
                              Updated by Chohan_surya
                              I have received my refund.
                              Thank you so much.
                              Now a days digitization happen everywhere to access easily through online.
                              I dont belive the service provider SBI internet banking service cant able to give access to public during the Saturday, Sunday and public holiday.

                              Woooow digital india jai Hoooo...
                              Sir
                              I have received wrong credit card from sbi
                              I hv tried many times to call them but unsuccessful please help me to change my card.i have applied for big bazar fbb card but they sent me bpcl credit card
                              Please help me

                              abhinav srivastava
                              [protected]
                              [protected]
                              Lokesh h s i am using sbi account i transferred money of rs 20000 to prakash h s but thiss had happened on 11 april 2018 my transcation id is[protected] please make it sure
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                                mantu9595
                                from Siwan, Bihar
                                Apr 20, 2018
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                                Address: 755050

                                From 12.03.2018 i am not receiving otp in my registered mobile number. I have complained many times through sbi's toll free number. They just registered a complain and generate a ticket number and told me that the problem will be resolved within 3 working days. But problem not solved. So i again complain the same online and also generated a ticket number. But in vain. So i visited my branch chandikhole (Branch code-4398) and updated my kyc etc. I also complain about the otp. They also told me that the problem will be solved within 24 hours. But in vain. I am facing a lot of problem and unable to make any transaction.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Money in my account has been deducted as lien amount yesterday (13/04/18) without any notification or reason.
                                Providing the fact that There is no loans or debts linked to my account.
                                And in internet banking, one international transaction I've recently done is not shown. Please fix as soon as possible.
                                I am Online apply credit card for SBi Online Bu Same Time No Respond For SBI Online Team So I am Ceccil My Request

                                I am tray to last 6-7 day customer care no. But Not Respond
                                State Bank of India [SBI] Customer Care's response, Apr 21, 2018
                                Verified Support
                                Dear Customer, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [email protected] mentioning reference number 37873 in your mail to enable us to address your concern on priority.
                                What is investment intermdia
                                5 times deduct 295 from my account
                                Such type of scam doing sbi
                                Without any knowing deduct money
                                Please refund my all amount
                                Chattisgarh dist janjgir champa block PAMGARH 3 atm in aur block PAMGARH .
                                But no cash in 3 atm.
                                Please solve this problem
                                Very tyme no mony in atm
                                Sir aur area is big area
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                                  M
                                  Motheesh
                                  from Sivakasi, Tamil Nadu
                                  Apr 20, 2018
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                                  Address: 637001

                                  Respected sir,

                                  I forgot my online sbi banking username & password by mistake there why i can't use my onlinesbi banking services. If any way is there to recover my user name & password then plz help me, to use this facility again.

                                  Details of my account:
                                  Full name :s. Motheesh
                                  A/c with sbi namakkal town
                                  A/c no. Is [[protected]]

                                  Thanks & regards,
                                  S. Motheesh
                                  +91 [[protected]]
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Just a few minite i had withdrawed 2000rupees in the sbi atm kurampala. I brought that note to nearest sbi bank, the bank manager said that there is no rule to rechange the tored note. What can i do? I want my money back.
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                                    K
                                    Kargum yinyo
                                    from Mumbai, Maharashtra
                                    Apr 20, 2018
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                                    Address: 791111
                                    Website: www.ithaka.org

                                    Respected sir,
                                    It is inform you that i have opened a pay pal account with jstore (Ithaka harbors) on day before for jpass purchase for a term of 1 year plan. So, for the same the amount of $ 199.00 usd (₹ 13066.34) has been credited from my saving account on 17th april 2018 at around morning by means of online. But inconvenience the same was cancelled then and there on my request. Subsequently the amount credited for the purpose was refunded to my said account no.[protected] on 17 april 2018. Whereas the sent amount is yet to be appeared into the a/c as on today as per transaction detail given by them.
                                    Therefore i request you to look into the matter.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Apr 13, 2018
                                    Badmash roy's response
                                    Arxhvjnkkocnvkvycf
                                    I had purchased one mobile on emi with sbi credit card and after one day i cancelled it as soon as i cancelled i got massage from amazon that your all amount is refunded success fully but in here i see my sbi card a/c settled all amount on next day i got no refund on my card at all they are doing fraud on me.

                                    non credits of refunded amount from paypal as on 17th april 2018. - Comment #3073837 - Image #0
                                    State Bank of India [SBI] Customer Care's response, Apr 22, 2018
                                    Verified Support
                                    Dear Customer, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [email protected] mentioning reference number 38070 in your mail to enable us to address your concern on priority.
                                    I have saving account in sbi. SBI rufuses the issuing of atm card. My account number is [protected] please give me atm card. I need it. I am ready to submit my pan details but the bank does not issue me debit card.
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                                      Om Prakash Pal
                                      from Lucknow, Uttar Pradesh
                                      Apr 20, 2018
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                                      Address: Mumbai City, Maharashtra

                                      Sir,
                                      There has been a false transaction from my account on 19 march 18 for the rs. 369.55 and on18 apr 18 for the rs 519.95 both in favour of vodafone. Which is not done by me.
                                      For the both transactions i have not used my said david debit card and not even received any otp or any transaction alert on my registered mobile no.
                                      Sir how any transactions can made without bank staff envolevment.
                                      It is requested that pls enquire the matter to get the money back to the my account

                                      Thanking you
                                      Om prakash pal
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Apr 20, 2018
                                      Updated by Om Prakash Pal
                                      sir,
                                      There has been a false transaction from my account on 19 march 18 for the Rs 369.55 and on 18 April 18 for Rs 519.95.
                                      i have not used my debit card or have received any otp or transactions alert on my registered mobile no
                                      how can any such transaction can happen without a help of a bank staff.
                                      please look into the matter and help me to get the refund my amount otherwise I will be forced to go to customer court.

                                      Thanking you
                                      om prakash pal
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                                        vikas jaiman
                                        from Akhnur, Jammu and Kashmir
                                        Apr 20, 2018
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                                        Resolved

                                        Address: Jaipur, Rajasthan

                                        Sir
                                        I am using your sbi credit card from last 2 years and have not cleared my dues from last 3-4 months and feeling sorry for that but i am not not willfully doing this or would say i m not willfull defaulter, i'll clear all my dues by the end of this month else ready for any legal action against me.
                                        Sir, i am receiving calls from some yogesh and truecaller showing name bharat rana sbi and his no. Is [protected].
                                        He not only calling me and using abusive words, he also calls to my sisters number and make frequent calls to my office also.
                                        Sir my sister is newly married he calls and threatened her regarding me it would effect her marriage life to, i personally requested that guy not to call my sister, it's me who has not made payment sbi has full right to take legal action against me. But calling and threatening a customer is a crime and harassing his family members for no reason is also a crime.
                                        I have cleared him on 8th april call that i ll make the full payment by 24th this month or last to last by the end of this month.
                                        Sir, i have all his recordings even my sister recorded all his calls.
                                        I have liability towards my bank and ready to pay that, i am not running anywhere and permanent resident of india.
                                        Sir, but this is wrong he calls me and using abusive words and calls to my office and try to demean me there. If he again calls to my sister than i have to take legal action against that recovery firm.
                                        At last i have to clear myself that i ll make the payment by this month only or else bank has right to take any legal proceedings against me and i am ready for that but harassing my family members and trying to demean me or threatening me is wrong, that should be not done.
                                        Kindly look into this matter asap.

                                        Thanks and regards

                                        Vikas
                                        [protected]
                                        Card - 4377*9685
                                        From - jaipur
                                        May 26, 2018
                                        Complaint marked as Resolved 
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 25, 2018
                                        State Bank of India [SBI] Customer Care's response
                                        Dear Customer, We regret to inform you that we are unable to reverse any amount towards the charges on your SBI card account.
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