State Bank of India [SBI] Complaints & Reviews

I have made a transaction through tez upi on 31 october at 15:27 transaction got success but amount has not been credited to receiver account. I have submitted online complaint via bank website but not getting any response.

I have some urgency with money, hope you people can understand common mans problem. Money is debited from my account.

My transaction number (Upi ref no.[protected]

Amount: 500

Date time: 31/10/2017 15:27

Contact mail id: [protected]@gmail.com
Mobile:[protected]
Account no:[protected]

Sir, this is to intimate that i had tried to withdraw rs.1, 000/- on 10.05.2017 from atm of indi cash (A tata product) located at najafgarh road, new delhi from my sb a/c no. Xxxxxxx10588 through debit card. The transaction was shown as successful but the money was not dispensed and message received from bx-atmsbi at 04:30 pm mentioning “rs.1000 withdrawn from a/c no. Xxxx0588 on 100517 at twy atm tyrn0074. Txn#[protected]. Avl bal rs.25782.3.” as the money was not dispensed i again tried for rs.1, 500/- from the same atm and this time also message received mentioning “rs.1500 withdrawn from a/c no. Xxxx0588 on 100517 at twy atm tyrn0074. Txn#[protected]. Avl bal rs.24282.3.” however, after a gap of few minutes, a message received from dz-cbssbi mentioning that “your a/c credited rs.1, 500 on 10.05.2017- reverse atm wdl. Avl bal inr. 25782.30. Thus, the amount of rs.1, 500/- was credited in my sb a/c no. Xxxxxxx10588 and in this regard i approached to concerned branch manager as well bank officials several times and at last made a complaint to customer care no.[protected] & complaint no.[protected] was assigned. It is very clear that the above mentioned amount of rs.1, 000/- and rs.1, 500/- was not dispensed but atm shown successful transaction of both these amounts. I am in receipt of only rs.1, 500/- as reversal of atm withdrawal and remaining amount of rs.1, 000/- is still pending. I contacted branch manager over phone and in person also several time. She opined to wait for some more time as reversal will take place automatically. Ticket no.[protected] assigned for future reference and message received showing complaint under process & status claim raised on 24.05.2017 with atm bank. 02.06.2017 - closed as atm bank confirmed successful transaction. 05.06.2017 - made a complaint to the bank no response. 07.06.2017 - e mailed a complaint to sbi.[protected]@sbi.co.in - result awaited. 25.07.2017-visited bank & enquired about the issue-computer was not responding. 23.08.2017-again visited the branch and enquired about the issue-computer was slow and opined to come again for contacting branch manager. 25.08.2017-again visited the branch and enquired about the issue. They simply lodged a complaint with cms (No.[protected]) and closed on 02.09.2017 mentioning successful transaction. After the noncooperation of the branch, i transferred my a/c from the branch to sbi dwarka mor but talked them several times-no result. I again approached customer care and complaint no.[protected] was assigned but the same has also been closed stating that the bank officials have suitably been counseled. It is requested that the amount of rs.1, 000/- which was not dispensed by the atm may be reversed in my account and proper checking of the data and analytical report be made available to me.
2. It is requested that an early action may kindly be taken against the erring officials as 6 months have already passed in pursuing the matter.
Yours sincerely,

(Rajender kumar)
House no. D-283/a
Nawada housing complex
(Dwarka mor)
New delhi – 110059

Sir, i have taken education loan from sbh, at karimnagar kothirampur branch vide loan a/c no.[protected]. I am doing regular payment of interest to the bank through on-line. But on conversion of bank from sbh to sbi unable to pay the amount on line.

My normal a/c no. Is [protected].

My bank ifsc code is sbin0020887.
I have spoken to the branch managers karimnagar & at guntur, now where i am staying now. My ordinary account is not in active. If it is made active i will pay all the dues including principal & interest as on date.

Yours sincerely,, (K. Hanumantharao)
[protected].

I have made a transaction through upi (*99#) (Via upi registered mobile number) on 7th november at 9.16 pm (Approximately) but transactiom got failed but amount has been debited from my account.. I have submitted online complaint via bank website but not getting any response.

I have some urgency with money, hope you people can understand common mans problem.

My transaction number (Upi ref no.[protected]

Amount: 200

Date time: 07/11/2017 09.16 pm

Contact mail id: [protected]@gmail.com
Mobile: [protected] (Upi registered)
Account no. : [protected]

Benificiary mobile number (Upi registered)-[protected]

The above information are correct to the best of my knowledge. Please do something. Thank you

Hello...
Using
My sbi bhim app...
For tranfering money to other sbi account... The money debited but tansaction failed..
From my upi:[protected]@sbi
Name:muhammedshibil t k
Date:13th nov 2017
Time:10:27:21
Number [protected]
Upi ref id :[protected]

Messege:
Dear sbi upi user, your account is debited inr 500.0 on date[protected]:27:21 pm by upi ref no[protected]

I loss my 500 rs... Plz try to solve to get refund...
Kindy shibil tk

I had current ac till today and a pos machine . I have very less transation from pos so I disided to cancel the current ac and hand over the pos machine . I wrote to assistant manager and she wrote 7633 on pay slip and made the formality. When I went to receive the cash, cashier told me that I will get 5214 . Then I asked why where is 2419 he told I can't do any thing the money is transferred . No information is given and day light loot of my 2413 done by staff. No proper replay by manager.

Last month i get 7 otp numbers on my mobile number n immediatelly after around 1hr 10998 rupees debited from my sbi accounts i immediately call customer care n blocked my atm card n registered complaint via calling sbi customer care from that till today i not get refund of my money n now they are saying the police department need to search about my fraud transaction n police saying that we xant do anything in this matter. So its my request to you solve my problem otherwise i need to go further n do something to get my money back because after 1 month of time your sbi is unable to refund my valueable money. Plz reply me soom waiting for you reply. Thank you

An atm at the entrance of palam railway station (New delhi) is not working more then 6 months. Guard is also employed for the atm which has no cash for last 6 months. Simply wasting money for opening atm and not having cash created lot of problem for the customer like me. Even guard told that this has known to the manager. Request initiate necessary action for rectification of the lapse. Also activate the same at the earliest.

I am writing this as while doing online transaction via debit card by paytm gateway, amount has been deducted from my account but transaction has been failed.
Transaction was done on 31 oct 2017 and i was in touch with customer care helpline with sbi several times but still my account is not debited yet along with no information regarding ticket number.
I am enclosing information along with attached files related to transaction.

Name - shrutkeerti
Sbi account - [protected]
Pos-[protected]
Paytm txn - 663602
Transaction id - 201710310657344033104
Debit card-51xxxxxx9414
Date of transaction-31 oct 2017
Amount-1982.84

Kindly help me in retrieving my amount bank in my bank account

Mera name rajesh kumar sahu jo ki maine baloda bazar sbi branch me khata kholwaya hai mera account se health insurance ke name se 1330 rupees kat diya gaya hai mujeh kisi bhi prakar ki health insurance nahi chahiye so please retun my money my account no [protected] hai niche maine latter attache kiya kiya hai jpg formate me

Thanks
Date 13.11.17

Whenever i create an complaint on sbi online, on next i get a mail saying your complaint is closed after resolution, whereas i don't get any resolution or call from bank side, they simply close it.

Here is one mail which i got from bank

"mr. Mr. Sandeep barange.

Your complaint with ticket no. [protected] has been attended to and closed after resolution as under.

Excess amount refunded on 25/09/2017

We regret the inconvenience. If your grievance persists, please contact your home branch or call us at our toll free nos. [protected]/[protected] or visit us at www.sbi.co.in quoting the above ticket number.

We thank you for sharing with us your feedback on the services rendered by us and assure you that it will be our endeavour to provide quality service at all times. We look forward to your feedback in future also.

Thanks and regards,

Team sbi"

Dear sir,
I am parmanand dwivedi, my debit card no - 6220*3675 (Sbi)
Sir i would like inform you by unauthorized access of my account. Some body are done the transaction by amazon & flipkart between 16-10-17 to 23-10-17, total amount rs 2.61 lac.
Sir i have already given application to our bank (Branch) but i didn't get any reference no to our bank till date.
So take serious action about both the company & please suggest me
Please find attached file of transaction and application & bank application

Thanks & best regards

Parmanand dwivedi
Acc. No - [protected]
Mob-[protected]

I am debapriya kanjilal having sbi online internet banking account ending with 3730. My branch is at kolkata with ifsc code as sbin00016916. Till last month i was able to access my account using my net banking facility. But from 1st november 2017, i am unable to login to my net banking using my id and password. It's giving the error that my user id has been deactivated. No sms. No email alert. Nothing. Simply deactivated without informing...

During sept.2017, i had requested for closure letter as well as statement of a/c in r/o a/c no.[protected] (Closed on 13.4.2010) from sbi, nakodar (Terminal 81), jalandhar dist. Punjab. They have sent the same on 09.10.2017 after many reminders through e mail and telephonic calls, but in the closure letter a/c no. Mentioned as[protected] digits) and in statement of a/c, it is mentioned as [protected] (10 digits). For this reason, mutual fund authorities have rejected my claim.in this connection, we have sent mail on 08.11.2017 (Plus 3 reminders) besides 2 telephonic calls to send the fresh closure letter and statement with correct /c no.
Since the above is required urgently as i need to redeem the units of mutual funds, kindly impress upon the branch to do the needful early.

Sbi must appoint security guard at madurai - palaganatham (Tvs nagar) branch to control the crowd using the attached atm. Though most of the time the atm is not working properly, during other times, more people enter inside the atm at a time thus challenging the personal privacy in taking or depositing the amount. While we use the atm others stand behind us and watching us operation the machine. Also one cannot able to come out since everyone standing at the door or pushing us and trying to come inside. Hope sbi will take necessary action.

Respected sir
I m proprietor of shri vasavi medical stores hubli
Wanted to complaint that bank official are not customer friendly
Bcoz i found that i have balance in my account but bank official has returned the cheque and bank manger is also not customer friendly. Bcoz o[censored]r bank official their will be an bad understanding between the opp party.

Dear team,

I want to discontinue with my sbi credit card as i have been charged unnecessarily. And the customer support number never gets connected to the sbi team.
I tried 3-4 different numbers to connect to the customer support team regarding my issue.

Hope to get the revert back soon or wlse i have to take this to the higher level.

Card number :- [protected]
Name :- nilkanth darji

Im paying unnecessary charges towards my credit card just to make sure my credit score doesn’t gets affected. I just dont want to continue any relationship with sbi further resolve this asap.

I have already blocked my credit card almost a year back and stopped using the same on immediate basis by paying the final payment at the same time.
But it is really very surprising that till today i am getting sms of outstanding amount when i have already blocked my card on a phone a year back.
I do not remember my card no. Also.
If the card is already blocked and no transactions done then how can i get the outstanding.
Kindly check at your end and do the needful the earliest.

Respected sir
Myself balram prasad mahto having a sb account number in sbi, jharia road, baliapur, (Dhanbad) have lost my sim and mobile number. The same number was entered in my internet banking account and now i have to change that number. I know for every transactions a security password msg will be forwarded to that number, but i am not possessing that number. Now may i please request you to change my mob number to [protected] pl.

Recharge unsuccessful
I recharged my mobile number [protected] with rs. 399 on date 7/11/2017 by sbi anywhere app but recharge was not successful and i was sent an sms recharge was not successful due to some technical error try again. I tried again and now it was successful but my account was debited twice rs. 399. So rs. 399 should come back to my account. Here are the smss i received
Message no. 1
Due to some technical problems we are unable to process your request currently. Please try later.. Tid :17311ap239351

Message no. 2
Mobile number xxxxxx0771 is recharged successfully for rs. 399.00. Tid: uh[protected]Oper ref :[protected])
Message no3
Mobile number xxxxxx0771 is recharged successfully for rs. 399.00. Tid: uh[protected]Oper ref :[protected])