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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 23, 2025
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State Bank of India [SBI] reviews & complaints page 772

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S
somvir rohilla
from Gurgaon, Haryana
Apr 26, 2017
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Address: New Delhi, Delhi, 110007
Website: CRA

Dear sir,
I had open a nps account. My pran is[protected]. As per central recordkeeping agency vide my token no.10192534. My kyc pending with you bank since 10.04.17. Due to which my pran is frozen. As per cra your head office should confirmed my kyc, after that they may defreeze my account and i can able to deposited further amount to my nps account. The detail is as under of my reply of cra:
This is to inform you that the grievance registered in the cra system vide token no. 10192534 has been resolved. The details of the same are given below:

1. Pran:[protected]

2. Date of logging grievance: 21/04/2017

3. Mode of raising the grievance: grc

4. Details of resolution: dear subscriber, we wish to inform you that we have verified our records and it has been observed that subscriber registration form has been accepted by cra. Further, your pran has been frozen due to kyc verification is pending from bank end. Therefore, your account is in freeze status in cra system. Kindly note that there can be no transaction carried out in subscribers account once the pran is in the freeze status. The steps to be followed by the pop bank users for kyc verification are: step 1: bank user will login into cra system and access the option for kyc verification under subscriber registration option. Step 2: the bank user enters necessary details to search for the records to be verified. The search can be based on pran, acknowledgment no. Or date range. Users may please note that the date range for the search cannot be greater than 15 days. Step 3: based on search criteria, the list of pran which are pending for kyc verification will be available. Step 4: the pop bank user will click on the link, to be verified? And the subscriber details will be displayed. The pop bank user will verify the details provided by subscriber in enps and details available in the core banking system (Cbs). Step 5: once user clicks on `confirm' then need to select dsc and click on, ok to complete the verification. Step 6: once the kyc is successfully verified by bank, an alert will be send to the subscriber and pran will be activated in cra system.in case of any rejection, an alert will be send to the subscriber for further course of action. Kindly note that all the pop (Bank) operations are centralized. Hence, the above mentioned activities are carried out by the head office of the branch. You are requested to visit the branch and request them to process your request through their head office. We thank you for being our valuable subscriber.
State Bank of India [SBI] customer support has been notified about the posted complaint.
My Name Is Rohit Kumar. My Account is sbi mini account .my account suddenly stopped When I am Already attached kYc. Please reply
Account [protected]
Name Rohit Kumar
Branch purani basti
Gmail [protected]@gmail.com
My SBI car loan account no is [protected]
This loan payment getting regular but current month emi could not clear from my account even though i have sufficient balance in my bank account...

Also i have not received my loan emi schedule letter to my home address so pls arrange to me as soon as possible
My contact number is [protected]
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    R
    Rushil panchal
    from Ahmedabad, Gujarat
    Apr 26, 2017
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    Address: 384240
    Website: [email protected]

    Hi,
    My fathere going to open the account in you SBI harij branch diast. Patan, gujrat. From last 6 days he is continuously taking follow up to open the account but your branch person not responding well he think and treat us like a he is the owner of SBI harij branch.
    On 18th my fathe goes first time in brach hell not give answer properly he'll directly say that account opening not possible now so do not came here for the same. On 20th my father goes with me and i debt with the person so he'll redy to open the account so at that time he'll say came on 21st bec. My staf[censored]s not present so here will go on 21st. On that day he'll give us forum and say that complit the same and came Monday on 24th with documents so here will came on 24th, on that day he'll say that our account opening person is not present, so will meet branch manager he'll say i can't do anything in this you just came 26th. So will go on 26th and today he'll give us another form and tell my fathe fill the same in English my fathere is not literal so he'll say plz help me so that man say directly no and tell do not came without filling form, my father gone fill form with the help of some good person. The the man of your branch owner is say tht today branch manager is not present so came tomorrow and then my father say plz check the document whether it is ok or not but your man clearly say that this is not my job plz go ...

    Sir... If instead of my father if your father is there so what you'll do... I need priper action ... Otherwise something goes wrong.. don't think you are the best bank in india...

    Harij branch ifsc code is. SBIN0000380

    Regards,
    Rushil panchal
    [protected]
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      Y
      Yagnesh Jani
      from Rajkot, Gujarat
      Apr 26, 2017
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      Address: Panchmahal, Gujarat, 382721
      Website: www.sbi.co.in

      New manager and bank staff behave like the don't care and not responds properly to customer problems. They just give time periods come after this and again come after this. There is just a directionless management. I want my education loan, but bank employees attitude is the just don't care. I have some dead lines for filling my fees.

      First they said new manager will com so come after 1 week. After new manager is arrived, and I met him and he said again come after 1 week. This 1 week will not end I guess. This is ridiculous to any customer.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        J
        Jayamurugan Arumugam
        Apr 26, 2017
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        Address: 560100

        Asked me to pay the late payment fee which i am not supposed to pay.
        Raised the issues may times,
        Here is the history and complaint number.
        16/3/2017

        [protected] x

        [protected]

        17/1/2017
        [protected]

        10/11/2016
        [protected]

        Ref
        [protected] r

        Ref:
        [protected] closer card. 24th april 2017.

        Supervisor.
        Somasundaram.
        Not resolved yet.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        I have an account in SBI, they had deducted Rs.25/- today as ER CITY CHARGES 38976288.I had deposited amount in my account from other branch so..
        Why they are deducting like this with the name of ER CITY CHARGES . What is this ER CITY CHARGES. I called SBI I didn't get good response.
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          A
          Akash Palvalsa
          from Phagwara, Punjab
          Apr 26, 2017
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          Address: Kapurthala, Punjab, 144411

          On 5 th april, i used my atm for taking out money. I got my money deducted from bank but i didn't receive my money from the atm. Atm showed the transaction as successful but i didn't get my rs 1000. What is my mistake if the money gets deducted and atm shows the transaction successful.
          I also compaint this issue to your companies customer care but i still didn't get any resolvation for this issue. It's been 20 days and plese help me resolving this issue as soon as possible.
          Student at lovely professional university, jalandhar, punjab.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Apr 21, 2017
          Bob Ryan's response
          Contact number [protected]
          Policy number -[protected]
          Name -Kartick Mandal
          Premium 50000/-each year
          Sir my dad had a policy in SBi Life Insurance we had already provided 4 installment Yearly of Rs 50000/- For four years. Till now we have not get the deed of the policy so whenever we reach towards the head office they said you need to go to ooath commisner bla bla.
          So my dad is a senior citizen so he cannot go again and again.
          State Bank of India [SBI] Customer Care's response, Apr 27, 2017
          Verified Support
          Dear Bob,

          We acknowledge your complaint and regret the inconvenience caused. Thanks for sharing your details our team will connect with you for further discussion soon.

          Thanks & Regards,
          SBI Life Insurance - Customer Care.
          State Bank of India [SBI] Customer Care's response, Apr 28, 2017
          Verified Support
          Dear Bob,

          As per your discussion with our official, your query has been addressed. For any further assistance or clarification please contact us at [email protected].

          Thanks & Regards,
          SBI Life - Customer Care
          State Bank of India [SBI] Customer Care's response, Apr 28, 2017
          Verified Support
          Dear Bob,

          Our team tried connecting with you but, couldn't get through. Please share an alternate contact number and a convenient time with us for our team to get in touch with you.

          Thanks & Regards,
          SBI Life - Customer Care
          Statement on email.
          Mobile Na Cheng ke liye mobile Na [protected]--[protected]
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            S
            Sudeep Samir Dungdung
            from Phalodi, Rajasthan
            Apr 25, 2017
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            Address: 769004

            Dear conerned
            This is sudeep dungdung having account [protected] in rourkela sme branch (2111). During my last visit at branch on 10/03/2017 i had approched for inet activation which was earlier blocked due to incorrect password. For this i had submited request at branch and i was suggested and assured by branch official that inet password will be sent to the correspondance address with 10-15 days which i yet to right now.
            Hence request you to look into the matter and take necessary action for this.
            Regards
            Sudeep dungdung
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Apr 25, 2017
            Md Gulfishan's response
            Deposited cheque no. 310553, dt. 20.04.2017 Rs. 20000 at SBI madhyamgram branch thru kiosk to account no. [protected] but the amount has not been credited till date.

            Deposited cheque no. 310553, dt. 20.04.2017 Rs. 20000 at SBI madhyamgram branch thru kiosk to account no. [protected] but the amount has not been credited tii date.

            Inet banking activation - Comment #2714357 - Image #0
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              D
              Darshan Parekh
              from Mumbai, Maharashtra
              Apr 25, 2017
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              Address: Panchmahal, Gujarat, 389330
              Website: www.onlinesbi.com

              Dear sir/mam,
              I have a issue to log in in net banking.
              I have tried to to do it many times for log in but not succeed.

              I have already visited to our kalol branch, he has give me this mail id for complaint. (Nc mail.)

              O, immediately give me a positive response from your side.

              Name :darshankumar bhailalbhai parekh
              Mobile no:[protected], [protected]
              Ac no:[protected]
              Branch kalol (Pms)

              Yours truly,
              Darshan parekh
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                V
                vanitrg
                from Madurai, Tamil Nadu
                Apr 25, 2017
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                Address: 600004

                Sir

                Today i have not received cash of rs.5000/-at tmb atm at r k mutt road mandavelli at about 5 pm in the evening. But the amount has been debited from my account. My account no.[protected] sbi butchery road branch mylapore. Kindly look into the matter. I have received the receipt stating that we are unable to process but the amount has been debited from my account.

                Ref no[protected].
                Vani gopalakrisnan
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Apr 25, 2017
                Updated by vanitrg
                Pl clarify my status
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                  A
                  az_pankaj
                  from Noida, Uttar Pradesh
                  Apr 25, 2017
                  Resolved
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                  Resolved

                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                  Hi There,

                  Today I was going through my SBI CC statement and observed 1-transaction on 29th March 2017 to "MOPSOTHCRDRCARD MUMBA"

                  I did not make this transaction and there is no any record of SMS of this transaction on my Mobile no.

                  ​So, Obviously it is not made by me. Also I am calling customer care and they are not picking phone calls.

                  Therefore, I want its cancellation and regeneration of my Statement.

                  Please help me.

                  Thanks,
                  Pankaj
                  +1 photos
                  Aug 28, 2017
                  Complaint marked as Resolved 
                  It was resolved. Thanks for your help.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    F
                    Faizan Ahmad01
                    from Hardoi, Uttar Pradesh
                    Apr 25, 2017
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                    Address: Lucknow, Uttar Pradesh, 226021
                    Website: www.sbi.co.in

                    Dear sir

                    PFA

                    According irctc my money Rs 5971. has been refund by irctc they give me ARL number
                    but money still not come in my account
                    when i went to bank he said to kindly contact to irctc but irctc said that u can track from ARL number i can ask from bank, help to refund my money plz track from ARL number
                    my A/c is SBI bank, branch - jankipuram, Lucknow
                    kindly help to refund my money its request to you

                    Regards
                    Faizan
                    +3 photos
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      C
                      Chinmoy Kabi
                      from Bhubaneshwar, Odisha
                      Apr 25, 2017
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                      Address: Khordha, Odisha, 751018

                      Dear sir
                      I deposited rs.28000.00 today 1.45 pm on cash deposit machine tankapani road branch. At the time of depositing hardware error show on screen and contact branch manager shown. Atlast i discussed with branch manager tankapaniroad and he told me that in between 4 days the issue solve. Sir this is urgent basis deposit and he also told that no guard provide to him so he does not take any step it is risky but sir my cash is also more important to credit on my account. After that i will transfer urgent.

                      O kindly help it will be a very worse period of my career. Please do the needful.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        M
                        Mony Narayan
                        from Delhi, Delhi
                        Apr 25, 2017
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                        Address: 400706

                        Sir, i applied for sbi credit card. It was rejected. Name: mony narayan, dob 11.04.1955; pan card: acppm9266k; address: c-2-8, mayuresh rhs, plot 118-119, sector 21, nerul, navi mumbai, 400708. Mobile:[protected]. It was rejected due to cibil report. It showed outstanding amount of rs.9337.00 how do i pay this and get a credit card. Please guide by sending mail to
                        [protected]@gmailcom.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        I am going to register my mobile no [protected] for sms alert but bank staff not working properly 2 time i am form filling application write in my branch but no updating plz help me register my mobile no [protected] in account no [protected] and debit no [protected] plz register my no
                        Sir I am applying for Net banking but the user ID and password net not received. I am open an account in sbi on 27 march2017 but till the date I am not received user ID or password.plz sir or madam help me for this.
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                          N
                          nikin Panchal
                          from Mumbai, Maharashtra
                          Apr 25, 2017
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                          Address: New Delhi, Delhi

                          Dear Sir,

                          Ref.: Interaction Id:1-[protected]

                          My self Nikin Panchal, my complaint is for the creditcard

                          At the time of promotion they were saying that SBI card is free there is no annual charges during that time I had taken SBI credit card it was my mistake.

                          Now they are continuously asking me annual charges 6000 rs where as amount is 700-800 rs. for that I have already written email to customer support in 12th Aug-16 they replied me Jan-2017 saying that we will improve our service and you have to make the payment

                          I request you to please help me to resolve this issue.

                          Concern person;

                          Kumud Prabhakar
                          From Nodal Desk – SBI Card.
                          Bhushra Fathima I
                          From Nodal desk – SBI Cards

                          Regards,
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Apr 25, 2017
                          upendra sing's response
                          challan not accepted

                          Sir i went to state to state bank of india to pay my challen to main brainh patan on 25/april/2017.
                          but they not accepted i waited for nealy to hour in line...

                          Credit card annual fees - Comment #2713709 - Image #0
                          FI SERVICE CHARGE DR
                          38976288
                          FI SERVICE CHARGE DR
                          38976288
                          I got that message again and again after every transaction .

                          plz let me know about this service charges because i m having my kiosk center saving account. plz pay me all the amount which were deducted from my account after every transaction.

                          Credit card annual fees - Comment #2713711 - Image #0
                          Several people have been waiting in queues for the missing accountant for over 2 hrs. This characteristic seems habitual as witness by their associates and work mates.

                          Credit card annual fees - Comment #2713716 - Image #0
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                            B
                            bhaveshbarot90
                            from Ahmedabad, Gujarat
                            Apr 25, 2017
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                            Address: 382480

                            Dear sir mam

                            This is bhavesh barot from ahmedabad.. Sam tenciacal trouble. My payment is not dan on my last tranction. After long i can clear issue about my due payment. After i need a n o c latter. But still date i can not recive my n o c latter. I can lot of time youe coustmer care no but eveary time your perasan is fake commitment. Also no proper perfact answer how can accepted.?.. Also i m paying your full amt with all charges. But rewards is fake commitment. Fake giudence still date. This is not acceptble. I m wating i think last 6 motnth but your bank is not reliable to clear my issue. This is your servive.? What can i do..? I m also complain r b i also..

                            Regards

                            Bhavesh barot..
                            Ahmedabad..[protected].. My card no is [protected]
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              C
                              Chandrakant thete
                              from Mumbai, Maharashtra
                              Apr 25, 2017
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                              Address: 422203

                              Respected sir/mam,
                              I thete chandrakant pandit my saving account no.[protected]
                              Gangapur branch, ifsc code sbin0012510
                              When i swipe my card for withdrawn amount at petrolpump 800 rs amount deducted from my saving account as dated on 24/01/2017. Its deducted twice but petrolpump pos machine give me one copy's of 800 rs only. I have check statement on petrolpump. And also give the information my home branch. But he told give online complaint and i also complaint your tollfree no. But i have not response from your side.
                              So please do needful.
                              +1 photos
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              In the state bank bank employees not behaving good. They are not doing their work by responsibility. Customers are not getting any good service by bank in Biswan branch. Any customer is coming to the bank in morning and his/her work gets completed in evening. So in this bank customer is running only.
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                                H
                                Hrishik35
                                from Gwalior, Madhya Pradesh
                                Apr 25, 2017
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                                Address: Satna, Madhya Pradesh, 485001
                                Website: Sbi bank, bihari chowk

                                This is a frustrated complaint of an ordinary sbi customer against the incredible inept ways of working of this public sector bank.
                                My acct number is [protected]
                                Name hrishik tiwari
                                Branch-bihari chowk satna.
                                I requested for a new atm card and a cheque book in august 2016 but no action has been taken till date. No valid teneble reason given by inefficient, lazy employees.
                                They ask me to come again and reapply.
                                What on earth an ordinary person needs to do to get anything done with this insensitive instituition? Shame
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  V
                                  Varsha1996
                                  from Robertsonpet, Karnataka
                                  Apr 25, 2017
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                                  Address: Bangalore, Karnataka, 560032
                                  Website: www.onlinesbi.com change passward first time login

                                  I had accessed for net banking and got a kit from bank. As per the process of logging in for first time from the given id and passward the page openned for change passward is blank and no information is available on the page. I am trying from past 5 hours and having same technical issue. Its an emergency due to my college admissions. Kindly solve my issue as soon as possible.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    B
                                    Boral
                                    from Kolkata, West Bengal
                                    Apr 25, 2017
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                                    Address: East Khasi Hills, Meghalaya, 7703
                                    Website: Sbi

                                    I have a joint a/c with my wife at your branch code 7703, on opening a ppf a/c in my wife's name in the same branch, they have taken my cif no. For her a/c and as such on depositing money at her ppf a/c the system shows the credit to my cif which makes a blunder to my it returns, althouth i have approached the branch several times and also submitted application in this regard but it was in vain so i would like to request you to resolve this issue at an earliest, regards m. K. Boral
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      Arun kumar dixit
                                      from Korba, Chhattisgarh
                                      Apr 25, 2017
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                                      Address: Guna, Madhya Pradesh, 473001

                                      I want to my account is joint with my wife i want to sbi branch collectrate guna madhya pradesh manger said to me plz filup joint account form then i fill the form and submite sbi my own branch collectrate guna madhya pradesh but my account not joint yet plz help me bank employee not coprate me. Plz u instruction branch manager and branch employess
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        A
                                        Aashish Mistari
                                        from Bengaluru, Karnataka
                                        Apr 25, 2017
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                                        Address: 560060
                                        Website: Amazon.in

                                        Dear sir

                                        A refund of 550 rupees was successfully processed on 15 April 2017 to my account. This amount should have been credited to my SBI account by now, but i have not received the refund till now.

                                        I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                                        I have confirmed with amazon and they have successfully processed the refund against[protected].

                                        kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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