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State Bank of India [SBI] Complaints & Reviews

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Updated: Nov 19, 2025
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State Bank of India [SBI] reviews & complaints page 99

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G
Gopinath Munde
from Beed, Maharashtra
Dec 21, 2021
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Transaction failed but the money debited from my account

I have done transaction on paytm upi on 18 December 2021 2:40 PM of Rs 22000 which was failed and the money got debited from my account its been more than two working days as per npci and the bank has not paid my amount back
I have tried to reach both the Paytm and sbi customer care but the Paytm days to reach the sbi and sbi says to reach the paytm so no satisfactory answer
I am worried about my money
Please help ASAPbr...
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K
K Venkata Kumar
Dec 21, 2021
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Address: State Bank Of India, S V Nagar Branch, S V Nagar Main Rd, Tirupati, Chittoor Dt, A P Nagar Main Rd Tirupati A P

I am a senior citizen nearing 80.
A cyber crime/unauthorized transaction on my ac no. [protected], SBI S V Nagar branch Tirupati, branch code 16990, has been committed on 2.8.21.
I made a complaint to the Banking Ombudsman vide No.[protected] dt.4.8.21 and another complaint to the cyber crime police vide FIR 536/21 Dt.3.8.21.
I submit that three chargebacks were created by the bank vide nos.61541782, 61542792 and 61542977 for a total amount of Rs 24900/- and the same was informed to me on 9.8.21 and also on 10.8.21 by the bank, fixing a period of 35 days for resolution. The deadline is over long back and nothing was made known to me.
Consequent on the creation of chargebacks by the bank, the Ombudsman has closed my complaint.
The police are also investigating the case but I was told that the Bank is not cooperating with them in supplying the information required by them.
I am not aware of the present position of the case and the chargebacks issue. As a matter of fact, I do not know what does a ‘chargeback’ actually mean. I am not kept informed of any developments in the matter.
The Banking Ombudsman while informing me about the chargebacks, indicated that I am free to take any legal action for redressal of my grievance if I wish.
I desired the branch to inform me the present position of the matter vide my mail Dt. 21.9.21 and also made a request to the AGM on 27.9.21 to direct the branch to inform the present position nothing has been done by them. The branch has not been pleased to apprise me of the position.
I made a representation to the Chairman SBI on 11.10.21 and on his direction the branch took a detailed statement from me on 17.10.21 and stated that the issue would be referred to a committee for a resolution but even though two months have elapsed nothing has been done.
K V Kumar, 5-318/6, Gayathrinagar, Tirupati, 517502, Chittoor Dt. A P
Mob:[protected]
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    S
    Sanre
    from Kadapa, Andhra Pradesh
    Dec 21, 2021
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    I returned one of the amazon product on 5th Dec 2021 and they initiated refund on 07th Dec 2021 but not yet received to my account

    Order ID[protected]‬
    Refund reference number - ‪[protected]‬.
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      K
      Kaalabhairava
      Dec 21, 2021
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      Website: Yono sbi

      It's been nearly 14 days but Still my card is not yet dispatched. I tried calling customer care but there response is odd and not satisfying. I ordered a visa card which I need for making international transactions with out the card how can I make transactions. Too much delay in sending a card while other banks managed to deliver the card in 4 to 5 days.
      Card reference number: D[protected]
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        R
        RM Tripathi
        from Bengaluru, Karnataka
        Dec 20, 2021
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        Mistake No.1. Just for the sake of showing business they have wrongly disbursed loan.

        Mistake No.2. Amount was more than eligible amount.

        Mistake No.3. As per their convenience, reversed the extra amount however, interest was accumulated.

        Mistake No.4. Marked the account for moratorium, which was never asked. Also I am not eligible for the option as the property is a resell/ready to move in property.

        Mistake No.5. Did not mention SI, and EMI was not deducted. However interest is calculated which is added to my loan amount.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          M
          Mohitkeshri
          Dec 20, 2021
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          I have ordered a product from boAt of amount Rs 1799.10 on November 18, 2021 order no #1073299. I have replaced the product on 24 November 2021, I have given a ticket no #330898 They told that refund has been initiated on 9th December 2021
          but i haven't received it yet. They told it will reflect in your account within 10 days but i haven't received refund.Refund reference id- KWIKGNX82DYN0412998
          +3 photos
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Dec 21, 2021
          Updated by Mohitkeshri
          Please help me fast
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            H
            Hambarde1212
            from Nanded City, Maharashtra
            Dec 20, 2021
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            My name is hambarde sandip balaji, I did transaction in sbi collect of 8540 rupees but transaction get failed and money deducted from my bank account and not refunded please resolve
            SBI collect reference no. :- DUI2143608
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              Neeraj kolhe
              Dec 20, 2021
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              Date of Incident : 8/12/2021 .
              A/c Number : [protected]
              (IFSC SBIN0004872)
              Complaint Details : I was tried to withdraw amount Rs 15000 on above mention date that time my account balance 16445. but ATM shows error"Technical Issue for your Transaction" & the i immediate transfer to Rs 15000 another account by google pay. & then my account hold as lien amount.
              when i was complaint to home brache they said unable to resolve this issue because account hold by Thane branch .
              branch code is : SBIN0004292
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                A
                AriD07
                Dec 20, 2021
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                My name is Arijit and I want to report that I have ordered a headphone i.e. cosmic byte equinox phobos 7.1 from Amazon on August 16th 2021 and then my refund was initiated by Amazon on 29th August 2021 and they provided me a reference number i.e. HSBCN[protected] but I have not received by refund amount i.e. of 3499 in my sbi Bank account yet.
                +2 photos
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Dec 25, 2021
                Updated by AriD07
                Any updates?
                This is the screenshot of my order

                Refund has been initiated by Amazon but still not received in my bank account - Comment #3953381 - Image #0
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                  A
                  AYUSHboss
                  from new delhi, Delhi
                  Dec 19, 2021
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                  Website: retail.onlinesbi.com/retail/login.htm

                  I am unable to change my transaction rights from view only to full transaction rights, i have no hidden accounts and i get an error which says unable to process your request please try again, i am unable to activate my debit card too as it says no user mapped for this account.
                  Please check into the issue - SBI online internet banking username - AYUSHNEGI449
                  Dec 20, 2021
                  Complaint marked as Resolved 
                  I had to go to the branch and fill a form for online banking.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Dec 19, 2021
                  Updated by AYUSHboss
                  registered email is [protected]@gmail.com
                  mobile number - [protected]

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                    N
                    Nageswar Jada
                    Dec 19, 2021
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                    Sir/ mam i was ordered mobile iqooz5 for amount of 21990 through upi in Amazon.i was returned this on December 10th they are intiated amount 21990.still now I am not getting any amount from sbi bank. Sir kindly request u plz resolve my problem as early as possible
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                      Pranathi challuri
                      Dec 19, 2021
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                      I have ordered biotique bio neam face wash and miniso facial cleaning brush at Amazon on 12th Dec and I have canceled the order. Amazon said that they will refund the money by 17th Dec and given me refund reference ID but the refund is not credited into my account
                      Order Id :[protected]
                      Order id:[protected]
                      and refund reference ID are ONUS20211213, ONUS20211213.
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                        P
                        Punit Agrawal18
                        from Bikramganj, Bihar
                        Dec 19, 2021
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                        I have ordered 2 product on same date 24-Nov-2021 by Amazon and the price of products is :-.
                        1) rs 2475 order id :[protected]
                        2) rs 2099 order id :[protected]
                        After delivery of products i watch them and i don't like them so i decided to return them and get my money back so i returned the both items and after few days the delivery man picked up the item and after some days
                        I got 2 two mails from Amazon that they say money of both product had been initiated to my bank account on date Dec 4, 2021 but i didn't received any single money to my bank account of both of products and i contacted there help center care and then they said that now they can't do anything and i have to complaint to the bank account with refund reference no. Of both products so i want to get full refund of my both products soon so please solve my issue.
                        Refund reference no.
                        1.[protected]
                        2.[protected]
                        So. Please solve my issue as fast u can and refund my money back to my bank account SBI.
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                          M
                          Muanpuia Renthlei
                          from Champhai, Mizoram
                          Dec 18, 2021
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                          Address: Champhai
                          Website: State Bank of India

                          I have deposited money RS 10, 000, date: 4/12/21 time: 14:56 at CDM ATM SBI on site. It's shown it needs to confirm by manager. I have submitted to my complaint also. But after 14 days it does not credited to my account. Please help me as fast as possible.
                          Name: R Vanlalmuanpuia
                          Ac no: [protected]
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                            A
                            Arjunsahnee
                            Dec 18, 2021
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                            Address: Village+ post bankata bujurg Ambedkar Nagar rajesultanpur 22417676

                            श्रीमान,
                            मैं अर्जुन साहनी पुत्र चंद्र जीत साहनी ग्राम व पोस्ट बनकटा बुजुर्ग जिला अंबेडकर नगर राजेसुलतानपुर पिन कोड 22 41 76 उत्तर प्रदेश मेरा खाता भारतीय स्टेट बैंक के राजेसुलतानपुर शाखा में है। मेरा खाता संख्या[protected] है श्रीमान मैंने फोन पे एप्लीकेशन के द्वारा दिनांक 27 सितंबर 2021 को रुपया 10001 का मर्चेंट ट्रांजैक्शन किया जिसका यू टी आर[protected] है। श्रीमान हमारे खाते से रुपया 10001 काट लिया गया है लेकिन अभी तक मर्चेंट खाता में जमा नहीं हुआ है। मैंने 5 बार फोन पे एप्लीकेशन पर ऑनलाइन शिकायत दर्ज किया लेकिन अभी तक इसका कोई समाधान नहीं हुआ। मैंने भारतीय स्टेट बैंक में भी चार बार ऑनलाइन शिकायत किया है लेकिन अभी तक बैंक से भी कोई समाधान नहीं हुआ। श्रीमान मैं बहुत दुखी हूं कृपया इसकी जांच की जाए और इसका समाधान किया जाए। मैं अपने खाते का स्टेटमेंट इस एप्लिकेशन के द्वारा संगलन कर रहा हूं जिसमें लेनदेन दिखाया गया है। धन्यवाद।
                            नाम -अर्जुन साहनी पुत्र चंद्र जीत साहनी
                            खाता संख्या[protected]
                            शाखा -राजेसुलतानपुर
                            यूटीयू[protected]
                            लेन-देन की दिनांक : 27 सितंबर 2021
                            समय- 6:44 पीएम
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              D
                              divyanshu82
                              Dec 18, 2021
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                              Address: sangrur

                              5 month ho gye complaint copy attached below noone is helping mobile number is [protected] noone is listening even rbi also no prrofs are given as pnb footage BANK bank address is patiala gate branch sbi sangrur ifsc code sbin0001759 MANAGER NOT CO OPERATING mother is a senior citizen and heart patient noone is helping us account number is [protected] transaction date 23 july 2021 Amount debited 9000 Transaction number is[protected] ifsc code sbin0001759 ATM CARD LAST 4 DIGITS 2409

                              PNB BANK KA ATM CENTRE USE KIYA MOTHER NE 2 TRANSACTION KI IS ACCOUNT SE 9000 AMOUNT KI 9000 EK BAAAR RECEIVE HO GYA JISKE TRANSACTION ID LAST 4 DIGITS HAI 5301 BUT ANOTHER TRANSACTION ME AMOUNT DEBITED HO GYA BUT REFUND NHI MILA ABHI TAK AAAAJ EK MONTH SE UPAR HO GYA HAI ATM CARD LAST 4 DIGITS 2409 atm se slip nikal gyi thi ke amount debit ho gya hai but paise bahar nahi aaaye na hi refund aaayea
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                                V
                                Vijay_viji
                                Dec 18, 2021
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                                Resolved

                                I recently reactivated my inactive SBI account by redoing the KYC & applied for debit card on November 20, 2021, it's been almost a month now & I have not yet received my debit card via post, upon inquiring in bank I got to know that the package was returned to my home branch & they could not find it, I did not receive any message/mail neither from SBI nor speed post after the package was dispatched. I have been frequently visiting the branch regarding this issue & have been receiving irresponsible answers saying they have misplaced or have no track of it. I went a step further & asked for the docket number of the post & inquired about it in post office as well & was told there was no record of the package.
                                Dec 20, 2021
                                Complaint marked as Resolved 
                                Got a call from bank saying my debit card has been found & will be receiving it tomorrow.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  Krishna4688
                                  from Periyakulam, Tamil Nadu
                                  Dec 18, 2021
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                                  Address: 19 2 valavikara street, Thenkarai, Periyakulam, Theni District. Pincode - 625601

                                  Hi sir I have applied Debit card.
                                  SBI sent in post my office address but HR not received my card. If you're possible Return Sent my home address thankyou.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    rupeshfofaria
                                    from Bengaluru, Karnataka
                                    Dec 18, 2021
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                                    Dear Team,

                                    I had taken a home loan from SBI Jayanagar 4T block Bangalore branch in December 2021. In addition to home loan they had attached a life insurance policy of 10 years which was included in my EMI as well. Its been close to 1 year and with multiple follow ups with branch manager (Ms Padma and Ms Shobha) as well, they have not surrendered policy documents to me. I have been paying my EMI's on time but there is no support extended by the branch

                                    My loan account number is: [protected]
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      Nagan Kumar Jangid
                                      Dec 18, 2021
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                                      Address: SBI Bank kherli Alwar Rajasthan shakha code 2391

                                      Teen bar 2021 mein Sham 7:00 baje 46 minut per main up ke madhyam Amazon Amazon app ke madhyam se 1000 rupaye ka transaction kiya tha kisi Ko bhej raha tha na to uske account mein pahunche 1000 rupaye na mere account mein aaye aur Amazon customer care Wale Ko call karte hain to vah bolate Hain ki Bank mein jakar sampark Karen kyunki hamare pass se Paisa nahin karta hai bank se sampark Karen ine paison ko 15 din ho gaye abhi tak refund nahin hue Mera account number[protected] hi shakha code 2391 hai sar meri samasya ka jaldi Samadhan Karen Bank reference number[protected]
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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