State Bank Of India [SBI] — Loan officer unethical behaviour (Shailesh Kumar Katiyar)

Address:

Juhi Kanpur branch , Sate Bank Of India

I visited the loan officer to request a No Objection Certificate (NOC) for which I had already submitted an application. Despite being asked to come in on the agreed-upon date of 18/3/24, the loan officer was absent, displaying unprofessional behaviour. Upon returning the following day, the officer proceeded with the procedure, albeit in an inappropriate manner. When I inquired about pending dues-related information, the officer responded rudely. As a customer of the bank, I believe it's my right to receive accurate details. Despite lodging a complaint with the branch manager, no appropriate action was taken.