State Bank Of India [SBI] — Refund status

Address: Sitamarhi, Bihar, 843402

Hii, im santosh kumar & my a/c no. is [protected], i purchased through pos on 31.12.2016 but my account is debited but no one account is credited & i complained on 4.01.2017 regarding this & also i called more than 20 times, but no any respond till now, & customer executive said everytime to keep waiting for 46 days but now your maximum time limit is also exceeds plz. help thanq