State Bank Of India [SBI] — Sbi Credit Card Interest and penalty waiver issue

State Bank Of India [SBI] — Sbi Credit Card Interest and penalty waiver issue

V Vinayak1989 from Mumbai, Maharashtra Jan 23, 2025 Jan 23, 2025 This thread was updated on Jan 23, 2025

I am holder of SBI Credit card and fraud happened with me in month of Oct-24 dt[protected].for Rs.60565.88 I have received total amount from insurance company and I am ready to pay outstanding of SBI Credit card. SBI credit card section has charged Interest and penalty towards non-payment of outstanding. I am requesting for waver penalty and interest because this transaction is not belonging to me and it was happened through fraud hence there were no mistake from my side insurance company took 2 months for the process of refund. There is no mistake from my end. 1) Date of Fraud[protected] 2) Application date of claim- 3) Payment Advice from Insurance Company Was this information helpful? No (0) Yes (0)
State Bank of India [SBI] customer support has been notified about the posted complaint. Jan 23, 2025 Updated by Vinayak1989 RESPECTED SIR, A fraudulent transaction of Rs.60565.88 was made on my SBI credit on 24.10.2024. I had duly lodged a complaint with you regarding that. One thing to note is that when I started the credit card service from you, I was given a credit card protection policy by you. I had made the payment to you. You can see my previous credit card statement I used to make regular payments before I got into credit card fraud. You can see all my e-mails after 24.10.2024 how I requested you and CPP to investigate this fraud case. I have received Rs.60565/- on 15.01.2024 from the insurance company (hdfc ergo) which was defrauded with me on 24.10.2024. I am also submitting to you the copy of receipt of Rs.60565/- from the insurance company dated 15.01.2025 after tireless efforts by you and me. I have received the statement of SBI Credit Card from you dated 11.01.2025 showing payment amount 72930/-. One thing to note my credit card was frauded and you charged me finance / hidden charges of Rs 10472.01. I can make credit card payment of Rs.62457.99 to you but request you to waive the charges imposed on me which is Rs.10472.01. I am re-sending you the documents that I submitted after the credit card fraud. It is a humble request that we verify all those documents. I am repeatedly telling you that I am ready to pay you Rs.62457.99. Once again I request you to waive the charges of Rs.10472.01 which you have imposed on me and please do not mention this in my CIBIL in future. (KINDLY CHECK & INVESTIGATE PAYMENT ADVISE OF HDFC ERGO WHICH WAS ATTACHED BY ME.) Your immediate action is highly appreciated. (KINDLY NOTE THAT - I am contacting SBI department daily through e-mail and phone to waive the charges which you have imposed on me Of RS.10472.01.) Please take this matter on priority basis and go through the attachments. I want waive of charges confirmation from the SBI credit card team of RS.10472.01. I requesting to Mr.Sagar Advocate please Investigate with SBI & CPP team regarding all this matter. I am ready to pay SBI RS.62457.99 anytime. Looking forward your kind cooperation. Best Regards Vinayak Kadbadkar [protected]
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