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State Bank of India [SBI]

State Bank Of India [SBI] — sbi - reverse pos pur

Today (06/04/18), i made a transaction for shopping through payu money using my sbi card. But the transaction failed.
But money has been debited rs 1180. Why does my transaction dropped?? What is the fault?

Later on i received a message from sbi as
06/04/18: 1180.00 cr, reverse pos pur. Why does this happen???

I dont get it back till now. Plz refund my amount as soon as possible.
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On 4/dec/2017 my friend applied for my OD in the "JNTUK" site through "SBI" Payment mode and i got a "DU REFERENCE NUMBER" with which i want to upload my certificates to get my ORIGINAL DEGREE. But i lost my "DU REFERENCE NUMBER". So please provide my DU reference number so that i can upload my certificates and get my OD.
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    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
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