State Bank Of India [SBI] — Unjust Repeated ECS/ACH Return Charges for Same Mandate

I am being repeatedly charged ECS/ACH return fees by SBI without proper explanation or prior notification. The charges are linked to the same reference number 38976288 and description "WhizDM F NACH FAIL INSUF BAL SBIN702".

Here are the deductions:

₹7.06 on 05-Mar-2025

₹254.46 on 05-Apr-2025

₹295.00 on 09-Apr-2025

All related to mandate reference[protected] / 38976288, but the same transaction seems to be failed and charged multiple times. This is both unreasonable and unfair.

No prior SMS, email, or alert was given before debiting these charges. I believe this constitutes a deficiency in service and possible malpractice in recurring ECS mandates.

I request the forum to:

Help me get a refund of ₹556.52

Stop these deductions in the future
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State Bank of India [SBI] customer support has been notified about the posted complaint.
 
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