State Bank Of Mysore — Account opening

Hello

We have an account in SBM Bangarpet branch bearing No [protected] in the name Shivagangappa was employee of Social welfare dept passed on 26/03/2017,

We trying to opening an account since one month in his wife's named Smt.Venkatelakshmma by providing Adhaar card, Election card, and raion card and allotment letter of PAN card but the personnel refusing to open an account due to not provided PAN card, and software updating, in your website showing any nationalised ID is more than enough to open account and we requested them will provide the pan once we received but not happened still,

Since two months she facing financial problems because o[censored]nable withdraw funds, bank personnel use to postponing this very time she visit the branch.and she is about 55 years old age, she unable to roaming each and every time that too bank personnel are suggesting to open the account online which is not possible to villagers who are facing this many years, myself waited more than one hour to pay just Rs.10 challan !.

The branch is in very narrow place and unable to wait more than 10 minutes because of big Q's out side the branch and also the staffs are very rude while transacting with villagers many times the security guy use to fulfil requirement of customers than the staff totally the branch is like a fish market.

Please assist the branch to open the account as soon as possible.

Regards:

Gopal