| Address: | 689544 | | Website: | www.statebankoftravancore.com |
Sir/madam,
I have one account in valakuzhy sbt branch (Sbtr0000559), a/c no.[protected], one transaction in my account showed deduction of sms alert charge on 22 sep 2015. I have not ever requested for this facility. I dont understand why the amount has been deducted only in second quarter of[protected], there was no deduction for sms alert from my account till this time. I had not done any transaction in my account in 2015. I don't understand for what they levied sms alert charge in this period. When i reported to the bank i was convinced that matter will be checked up with it team for non deduction of service charges in other quarters.
Now again one transaction showing deduction of sms alert charges on 22 june 2016. When i approached the bank they are trying to convincing me that as per the rbi instruction amount is deducted. How can they deduct service charge for the facility which i have never requested.
Here my request is to never allow any bank to loot customers by imposing any charge for non applied facility.
Tibu george
Mob : +[protected]
Mail : [protected]@yahoo.Co.In Was this information helpful? | 
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