State Bank Of Travancore — State bank of travancore is not exchanging the money bill rs. 500-1000

Address:	395009
Website:	www.statebankoftravancore.com

Res. sir,
I am pratik k parekh living in surat, gujarat state, india. today i visited the state bank of travancore, adajan branch, l. p. savani rd., surat, gujarat, india. i asked the manager to exchange my rs. 4000/-. he told me that only the account holder of that branch can exchange. he neglected me about the matter when i was there yesterday, today morning and after 03:00 noon.
Sir, there is a queue at every bank but this bank has its less than normal or dealing with few only.
I request you take necessary steps and try to comfort us.
I am attaching the photograph of the bank in the regular working hours after 03:00pm.
Thanking you,
Pratik parekh