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Stayclassy.in — Bad behavior of customer support person

I order 2 cases on 11 august but there is no update till now and behavior of customer support lady is very bad she didn't tell anything regarding order only tell about sending mail
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Dear customer,
Your payment was not capture because of some technical issues now it’s captured and we had successfully confirmed your order.
This entire process will take up to 7-9 working days. you will get notification when its ship.
Thank you.
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    23 Shreedhar Industrial Estate, Kathwada Ring Dd Nikol, Ahmedabad, Gujarat, India - 382315
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