Dear Sir/Mam,
I hope this email finds you well. I am writing to file a formal complaint regarding the non-delivery of an order I placed with a company named "Stay Classy." The order in question is #5024248, which was placed on October 22, 2023.Here are the relevant order details:Product: Naruto Kurama Poco F5 5G Glass Case × 1Subtotal: ₹ 299Shipping: ₹ 50 via Flat ratePayment method: Cashfree (Debit card/ Credit card/ Net banking)Total: ₹ 349Despite having made the payment for this order, I have not received the products I purchased. My repeated attempts to contact the company's customer support have not yielded any satisfactory responses. The order status on their website has remained "Processing, " and there has been no communication regarding the status or expected delivery date.I have tried to resolve this issue amicably with the company, but my efforts have been in vain. I believe this situation warrants intervention from the Consumer Court to ensure that I receive the products I paid for or receive a refund for the amount spent.I kindly request your assistance in investigating this matter and taking appropriate actions against the company "Stay Classy" for their failure to fulfill the order and provide adequate customer support. our prompt attention to this matter would be greatly appreciated, as I believe it is essential to protect consumer rights and ensure that businesses operate in a fair and transparent manner.Thank you for your assistance, and I look forward to a resolution of this matter.
Sincerely,
Raghavendra Was this information helpful? |
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