[Resolved]  Stayclassy.in — fraudlance

Website:Stayclassy.in

I have ordered a phone case from stayclassy on 19th june from an instagram add which redirects only to the payment gateway to order it. I have ordered in a belief that i will recieve the order in couple of days as the other ecommerce sites. But it has a diffrent policy in delivering as it takes 7 or more days which i was not aware as it was not explaining in the platform. When i had a chat on a social media after trying numerous way to connect, they had informed saying order has processed and it will be delivered in 7 or more days however, i tried cancelling my order and it was not allowed as it has to be cancelled within 4 hours of time from the order time. This was an another policy from the team. Still i made my mind to wait to complete the 7 days to get it delivered. But i got a message on the 7th day saying that it was delivered on that day which was inappropriate and breach of the words. And now i am in the 10th day recieved a message stating the order has been returned without any prior notice. I am lodging a complaint here with full faith on juduciary were i will not be fooled. May i please have your assistance on this.

Regards

Sarath
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Aug 9, 2018
Complaint marked as Resolved 
Stayclassy.in customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2018
Stayclassy.in Customer Care's response
Sorry for Inconvenience cause please call us on :+91 [protected] +91 [protected] --10.30 AM to 5.00 PM (Monday to friday) because we didn't find your order number in message
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    23 Shreedhar Industrial Estate, Kathwada Ring Dd Nikol, Ahmedabad, Gujarat, India - 382315
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