Stayclassy.in — Not delivering the ordered product

Address:Stayclassy.in Head Office Address 23 Shreedhar Industrial Estate, Kathwada Ring Dd Nikol Ahmedabad Ahmedabad District Gujarat India 382315

This is a site that sells back cover of phones. I ordered samsung galaxy m51 back cover on 1st April 2023 from this. As there is no cash on delivery, online payment is made using Google Pay. Then when I inquired about the order, their site only shows processing, it's been so many days that the delivery hasn't happened, and then I got their email id and customer contact. And I get to know that it was fake.
Can I get my refund?
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Stayclassy.in customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear customer,
Your order is confirmed,
Our entire process will take up to 7-9 working days. You will get notification about tracking updates when it ships from our side.
Thank you.
Dear customer,
Your order will be ship by 2-3 days and will be delivered to you within 4-5 days.
Thank you.
Jayapal Jimmy ellukochie's [Complaint's author] reply, Apr 6, 2023
It have been 6 days, still thier is no improvement .

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    Stayclassy.in Address
    23 Shreedhar Industrial Estate, Kathwada Ring Dd Nikol, Ahmedabad, Gujarat, India - 382315
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