Address: | STAFIT TOWERS #580, 11th main, 36th cross, jayanagar,5th block, Bangalore 560041 |
I was getting calls from stayfit for subscribing to AMC for my gym bicycle. Since there was an odd sound coming from bicycle, i subscribed to AMC and asked service person to repair. Service person came when I wasn't at home, repaired and said everything is fine and collected the subscription fee of 2500 . Service was done when I wasn't at home. When I checked the cycle after a few days, I found the same sound coming from bicycle. I called customer care and informed them. The service person came again to repair, told me that a tension nob needs to replaced and he would do it in two days. After that despite calling customer care everyday, they are telling that they would send and have it rectified. But nobody comes. So, stayfit cheated me by collecting the subscription without rectifying the issue. They have to refund 2550 and compensation of 10000 rupees for cheating and collecting money in the name of subscription without rectifying the issue, lying to the customer that the issue is rectified just to collect money by taking my mother's signature who doesn't know about these items.
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