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Stayfit Complaints & Reviews

www.stayfitindia.com
3.3
Updated: Dec 15, 2023
Complaints 37
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24
Unresolved
13
Good! Stayfit values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Stayfit step up their efforts to fully resolve all complaints 👍
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Stayfit reviews & complaints(37)

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Y
Yogeesh Hosahalli
from Bengaluru, Karnataka
Dec 15, 2023
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Cheating in the name of AMC for bicycle equipment

Address: STAFIT TOWERS #580, 11th main, 36th cross, jayanagar,5th block, Bangalore 560041

I was getting calls from stayfit for subscribing to AMC for my gym bicycle. Since there was an odd sound coming from bicycle, i subscribed to AMC and asked service person to repair. Service person came when I wasn't at home, repaired and said everything is fine and collected the subscription fee of 2500 . Service was done when I wasn't at home. When I checked the cycle after a few days, I found the same sound coming from bicycle....
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S
sunnyskcomp
Jun 22, 2023
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Rowing machine / not responding

Hi,

I have a raised a complaint on 23rd Feb 2023. It's about belt issue in the rowing machine product I bought from them during covid time. After multiple followups they fixed a belt in May 2023 which went bad with in 3 times o[censored]sage. They charged me 1250 rupees for this.
I called them again, no one is turning up to repair. Kindly help. I am tired of following up with them.

Thanks
Suneel...
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A
Arun doc
from Mysore, Karnataka
Jun 22, 2022
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Stayfit treadmill service

Kindly give me a call to explain the fraud by the stayfit showroom located in vontikoppal mysore...
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P
Prsmaiya
Feb 26, 2022
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Treadmill repair

Equipment not switching on...
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D
Deepal Venkatesh
Feb 9, 2022
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Treadmill getting off suddenly while walking on it

Address: #32, grapes garden, SM road, Jalahalli Cross, Bangalore-560057
Website: stayfitindia.com

Your people has taken the treadmill PCB Two times in just one month, more than 10 days each time for getting off suddenly approximately after 23min of walking on treadmill and now it’s reduced to 16min and they even charged INR.3000. So if you can’t give a proper service please close your brand in India...
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srujangajula
from Delhi, Delhi
Dec 22, 2021
May 17, 2022
This thread was updated on May 17, 2022
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Cross trainer DE15A

Address: Stayfit Health And Fitness World Pvt Ltd, A-13, Dr. AS Rao Nagar Rd, Lakshmipuram Colony, Rukminipuri Colony, Kapra, Secunderabad, Telangana 500062 .

I've visited A.S Rao Nagar branch on 20/11/21 and purchased the cross trainer DE 15 A and it got delivered on 22/11/21 and installation was done on same day. After one day I am facing an issue with it lot of noise on 23/11/21 . I called to showroom it fix the issue and technician cam on 24/11/21 to fix issue and told issue got fixed after I used it same day evening again same noise issue, I get the old stock product. Again I am requesting...
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Ravikumar Reddy B
from Madanapalle, Andhra Pradesh
Nov 15, 2021
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Stay fit CTX-5. Not working. Company is not able to rectify

Address: Chittoor, Andhra Pradesh

I purchased 1 stayfit CTX-5 from Tirupathi. AP. Dealer for home use.Since one year it’s not working. From day one I am complaining. They attended many times but not yet rectified. I am very unhappy with this. Ravikumar Reddy....
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J
Jayant BabUTV
from Hyderabad, Telangana
Sep 21, 2021
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Service Issue_I1A_Treadmil_Hyderabad

Address: Hyderabad

This is brought to your notice that I am facing a service issue on warranty treadmill product model I1A bought on 13 Feb 2021. The product is still under warranty.

I had a service issue and reported to local service support contacts of Stayfit and they have identified the issue with the Motor and Service executive and have collected both the Motor and Motherboard and sent it to the Banglore office for review and repair.br...
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Aravind kudva
Aug 17, 2021
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Service

Address: Radha nursing home Farangipete

One service guy had taken my treadmill mother board for repair 10 days back he is not responding nor picking the call... I am using your product from last 5 yrs... Such a bad service I haven't seen in my life
Please look into matter and ten days is too much not even giving me the updates about it not acceptable

Contact number - [protected]...
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Shaik216
from Hyderabad, Telangana
Feb 16, 2021
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E7 Error - Requesting a service since 17 days.

My I5 Treadmill, been showing a error called E7 for past 19days, since then i have been calling and registering a service every day, i haven't got any response from them. i would like to file a complaint against the Stayfit farm. please let me know how to proceed....
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S
sshankar11
Feb 9, 2021
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Stayfit did not repair/replace treadmill motor within warranty period

Address: # 580, 11th Main, 36th Cross, 5th Block, Jayanagar, Bangalore - 560 041, INDIA

To:

The Management,
Stayfit Health & Fitness World Pvt. Ltd
Stayfit Towers
# 580, 11th Main, 36th Cross,
5th Block, Jayanagar,
Bangalore - 560 041, INDIA

Dear Sir/Madam,

We do hereby seek Grievance Redressal at Appellate Authority / Stayfit Management Team.

We had purchased a new motor from you to replace our faulty motor of the treadmill.br...
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Siddhh
from Bengaluru, Karnataka
Dec 22, 2020
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Did not send the whole order

Address: Jayanagar, Bangalore

I ordered two items got only one and for other they are asking us to go to their store. My place is far from their store, Isn’t it their fault not delivering the complete order and they should send it to us. Very bad customer support....
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Hasini Gowda
from Bengaluru, Karnataka
Dec 22, 2020
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Treadmill

Treadmill is not working. There is some sound from it...
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N
Narendran Somadev
from Bengaluru, Karnataka
Sep 21, 2018
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treadmill service

Address: 560008

Poor service response. I wanted to re-install my stayfit treadmill. I requested the service on 12 september 2018. I was assured that the technician would attend to it on 14th september. I took leave from office and waited... No one turned up. Again i called on 19th september and was told that he would come on friday. Again i took leave to get this done... So far no one called or come... I called at about 12pm.. I was told that the technician...
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Sreekanth Varma
from Bengaluru, Karnataka
Sep 4, 2018
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very bad quality of the product

Address: 560037
Website: www.stayfitindia.com

Hi team,

With in the 1st year am seeing lot of issue and raised complaint.
Even though service engineer done service still am seeing same issue.
Service engineer is saying, i am not aware of the issue.

Immediately after first year completion, service engineer is asking 3000rs to fix mother board issue.
Event though this issue is present during first year....
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V
Virupaxi Goudar
from Mysore, Karnataka
Jul 27, 2018
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treadmill i1.9

Purchased from hubli karnataka.After sales free service not provided since last two quarters, the service provider will phone at peak time when busy then also asks to call back when we are free and when called back does not attend. Today also contacted but behaved arrogantly and when I told him that I will approach hireups he told to file complaint, hence this complaint. Also he asked whether I need service or not--who is this fellow to ask...
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Akash34k
from Bengaluru, Karnataka
Jul 13, 2017
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Mis-selling and advance payments not refunded yet

Address: Bangalore, Karnataka, 560024
Website: stayfitindia.com/index.php?route=product/product&path=27&product_id=156

I wanted home gym 2000. Enquired with jayanagar 5th block stayfit center.

Salesman ravi said there was an offer going on so i would get the product @35, 000/- and said the product is available in the showroom and asked me to come and check.

I went to stayfit center 5th block showroom which is about 22kmtrs away from my house, on 25th june 2017 which was my birthday and my wife wanted to gift me my wished gift....
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R
Roadkraft Roadsafety
from Hyderabad, Telangana
Feb 10, 2017
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Poor customer service/no user instructions

Address: 500087
Website: www.stayfitindia.com

We have purchased about 4 lakhs of equipment for our society. I contacted the Hyderabad office for some posters Yapraland instructions printouts on how to use the equipment.

Unfortunately, we have to chase up as the response is very poor. One cycle machine had a pedal removed almost 3 weeks ago. No information from the company. Please direct staff to be as enthused with after sales also, and not just smooth talk before sales.Very...
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[email protected]
from Madurai, Tamil Nadu
Oct 25, 2016
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Customer service

Address: 560001

I have purchased d 15 crosstrainer from jayanagar 4th block bangalore showroom on 20.10.2016. I have been deceived by th sales person mr. Rakesh regarding the delivery. I told him i will carry the product in my car itself, he said that he will deliver it by saturday but i did not get the product on saturday, he did not turn uo to call and inform me about the delay in delivering it, then he said on sunday, but sunday also i did not get it,...
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Chandrika Gowda
from Bengaluru, Karnataka
Jul 21, 2016
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After service is too bad

Address: 560090
Website: www.stayfitindia.com

I had purchased a home gym from Stayfit & the cable got cut after use of around 4 years. I called the customer care & they sent the technician for visit & he collected the scrap cable & said that it will be installed in 2 days. But even after 4 days they didn't show up & then I again called the customer care for checking, it is then they are saying as my residence is too far for them to come and fix & it might take more than 2 days again.br...
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