Stayfit Complaints & Reviews

Equipment not switching on

Your people has taken the treadmill PCB Two times in just one month, more than 10 days each time for getting off suddenly approximately after 23min of walking on treadmill and now it’s reduced to 16min and they even charged INR.3000. So if you can’t give a proper service please close your brand in India

One service guy had taken my treadmill mother board for repair 10 days back he is not responding nor picking the call... I am using your product from last 5 yrs... Such a bad service I haven't seen in my life
Please look into matter and ten days is too much not even giving me the updates about it not acceptable

Contact number - [protected]

My I5 Treadmill, been showing a error called E7 for past 19days, since then i have been calling and registering a service every day, i haven't got any response from them. i would like to file a complaint against the Stayfit farm. please let me know how to proceed.

Treadmill is not working. There is some sound from it

We have purchased about 4 lakhs of equipment for our society. I contacted the Hyderabad office for some posters Yapraland instructions printouts on how to use the equipment.

Unfortunately, we have to chase up as the response is very poor. One cycle machine had a pedal removed almost 3 weeks ago. No information from the company. Please direct staff to be as enthused with after sales also, and not just smooth talk before sales.Very sad state

I had purchased a home gym from Stayfit & the cable got cut after use of around 4 years. I called the customer care & they sent the technician for visit & he collected the scrap cable & said that it will be installed in 2 days. But even after 4 days they didn't show up & then I again called the customer care for checking, it is then they are saying as my residence is too far for them to come and fix & it might take more than 2 days again.

Why can't they say this earlier, I would have installed in local.

I have purchased a basic model tread mill from Stay fit coimbatore and found the motor not worked in proper manner.Hence I have informed to the seller and he sent a personal .But he came and simply put some oil in it and made it running temporary and charged Rs.1500/ as service charge.The next day I found the tread mill repair and informed to their Bangalore office Mrs.Pavithra and Coimbatore Dealer on 27.06.2015 .But my complaint yielded no response from Stayfit till now.

I purchased a DB-13 few weeks back and when the product was delivered the outer body was broken and the delivery people promised that it will be replaced in a day or two. But even after repeated phone calls no one turned up. The product is so useless that after a week o[censored]sage the belt get disconnected so often and every time I call their service people they take 2 days to come and fix it. The other funny thing is the service people are available only from 11 AM to 5 PM meaning you have to take off to be at home when they come and fix it. Even though these visits were due to faulty product they count it against your four free service. On top of that they charge Rs 200 as conveyance fee for the free service. Never seen such a scam. Please avoid such a useless after sales service company.