[Resolved]  Stayzilla — Booking Confirmation failed

Address:Gurgaon, Haryana, 122001
Website:www.stayzilla.com

Hey
First, I have done booking from your website. My booking id is[protected][protected]. But the confirmation is not done by the hotel authorities. I have done payment of Rs 2071 . The amount has been deducted but the confirmation got declined. I didnt get the refund yet. Secondly there is no customer care number provided on your website where I can directly deal with any of your members and get a clear confirmation. Please tell your any executive to get in touch with me andfor better clarification.
Kindly overlook my issue and refund my amount that has been deducted as soon as possible.
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Feb 2, 2017
Complaint marked as Resolved 
Stayzilla customer support has been notified about the posted complaint.
Verified Support
Jan 02, 2017
Stayzilla Customer Care's response
Dear, Sahil. We are sorry for the inconvenience. We would like to inform you that the refund has been initiated and it will reflect in your bank account within 3-5 business days. Hope this helps.
Thank you.
Warmest regards, Stayzilla.
Complaint comments 

Comments

I have attached my hotel screen shot for you to identify. The hotel pricing of Oceano Retreat, Ganpatipule, Ratnagiri is exorbitant. It's my hotel and we charge from[protected] max depends on season.
Contact me on[protected]

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