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Stayzilla Complaints & Reviews

www.stayzilla.com
4.3
Updated: Apr 16, 2019
Complaints 100
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86
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14
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Stayzilla reviews & complaints(100)

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S
sathyakala murugesan
from Mumbai, Maharashtra
Apr 16, 2019
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bsnlcg love pathshala unsubscribe

Address: (SRINAGARCOLONY), TELANGANA, 500015
Website: BSNLCG LOVE PATHSHALA PACK UNSOLICITED

I have been using bsnl since long. On 13th april 2019 received sms thanking for subscribing to love pathshala and charged rs.5/- on 15th april i called tollfree no.155223 to unsubscribe and was confirmed as unsubscribed but was charged rs.5/- even on toll free use. Today i. E 16.04.2019 i received a sms that love pathshala is renewed for 3 days for rs.5/-
Please stop harassing me with unnecessary, unsolicited pack of music service....
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A
Atharv residency
from Nandura, Maharashtra
Sep 26, 2018
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regarding homestay registration

Address: Sindhudurg, Maharashtra, 416812

Dear Sir / Madam
Greetings from Atharv Residency
I want to register my residency on your stayzila for online booking...
Please fulfill our requirements and do the needful. Waiting for your valuable reply
Warm Regards
Team Atharv Residency
Address
A/P Oros, behind Bhawani temple, tal-Kudal, Dist-Sindhudurg, State -Maharashtra
Pin No -416812 ......
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N
Nabil khan
from Nashik, Maharashtra
Dec 5, 2017
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register my hotel

Address: Raigad, Maharashtra, 402401

Dear sir,

Greetings,

I want to register my hotel for online booking facility to your stayz villa hotel,

Waiting for your reply, my hotel details ass follows:

Name anjum holiday home (Family hotel)

Address: street: darbar road,
City : murud janjira
Dist: raigad
State: maharashtra, pincode: 402401, india.

Thanks & regards
Proprioter:...
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R
Ravikrishna Mynampati
from Chennai, Tamil Nadu
Jul 17, 2017
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refund not done for booking id: 82426-5178-1486137426

Address: Bangalore, Karnataka, 560066
Website: www.stayzilla.com

Refund status booking id:[protected][protected]

Hi

I had booked 2 rooms in vadarevu in the month of february.

Response from stayzilla:

Unfortunately, i am unable to accommodate you at this point of time. Stayzilla has initiated a 100% refund of the amount paid by you.
Do get in touch with stayzilla at[protected] if you need any help.
Apologies for the inconvenience...
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S
sunnyshailendra
from Rahimatpur, Maharashtra
Apr 11, 2017
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Refund not received after canceled the booking by host

Address: Pune, Maharashtra, 411027
Website: www.stayzilla.com

I Had Booked a hotel through Stayzilla on 12th Dec'16 id is[protected][protected] .Made advance payment of Rs 2470. After few days the booking got cancelled by the host authority. Stayzilla notified that full refund has been initiated and it'll take 3-4 business days. Today is 10th April. I tried calling their so called customer support. Apparently all the provided contacts are false. Mail ids are also false. No wonder, they are non-responsive...
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H
Hotel Madurai
from Udaipur, Rajasthan
Mar 15, 2017
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Regarding online registration of hotel

Address: Udaipur, Rajasthan, 313001
Website: www.hotelmaduraiudaipur.com

Dear sir/maam
Greeting from hotel madurai udaipur (Raj).
Sir i am ronak rajpal having hotel in udaipur (Raj).
We have to register our hotel online in your stayzilla for online room booking facility
So please fullfill the requirement as we are waitting for you.& your customer care number is not working
=
Thanks and regards
Hotel madurai
+91 [protected]
Stay with happiness...br...
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B
Birpal Singh Cheema
from Bengaluru, Karnataka
Mar 7, 2017
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Non refund of booking amount

Address: Ernakulam, Kerala, 682004
Website: stayzilla.com

Reference- booking id[protected]
this complaint is regarding booking made by me on 23 feb 2017, for booking of homestay at ooty.
i had made advance payment of rs.700 for booking of homestay at ooty from 24 feb to 26 feb 17.
however my booking was cancelled due to non availability of rooms.
i was informed about this through SMS and email and assured of refund.
bur till now as on 7 mar 17 refund...
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A
Ashwin Kumar R
from Thiruvananthapuram, Kerala
Mar 1, 2017
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Refund not done

Address: 560102
Website: www.stayzilla.com

For Booking Id:[protected][protected] and
Booking Id:[protected][protected] i have not received the refund in my bank account, when i try email to their cutomer care i got the below error.

Your message wasn't delivered to [protected]@stayzilla.com because the address couldn't be found. Check for typos or unnecessary spaces and try again.

Can you please tell me the bank transaction details if you had initiated...
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S
Sarbojit Roy
from Kanpur, Uttar Pradesh
Mar 1, 2017
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Resolved

Stayzilla is fraudulent

Website: www.stayzilla.com

Booked a hotel through Stayzilla on 20th Feb'17. Made advance payment. On next day the booking got cancelled by the host authority. Stayzilla notified that full refund has been initiated and it'll take 3-4 business days. Today is 1st Mar. I tried calling their so called customer support. Apparently all the provided contacts are false. Mail ids are also false. No wonder, they are non-responsive in their Facebook page. And as it seems this...
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S
Sanjeebmallick
Feb 27, 2017
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Fraud Booking hotel by www.stayzilla.com ( hotel Central Central Nirvana Resort Darjeeling

Address: Chennai, Tamil Nadu, 600028
Website: www.stayzilla.com

We have booked hotel - Central Nirvana Resort Darjeeling ( 23April – 26 April ) for 2 rooms through stayzilla on ( 23rd Nov ) and pay 30% advance . The stayzilla/hotel has been confirmed my booking on (date ) by email . On (27th Feb ) I received SMS for booking has been canceled and amount will transfer to bank however I didn’t send any request for cancellation, It really strange why it has been canceled where I didn’t send any request...
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P
pavankumarj005
from Bengaluru, Karnataka
Feb 23, 2017
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Booking cancelled but no refund so far.

Address: Kolar, Karnataka, 563130
Website: www.stayzilla.com

I made a booking for my family at Seema Holidays Guest House Candolim, and paid Rs 1500. But the hotel people had cancelled due to unavilabity of rooms, so made booking cancelled. The stayzilla acknowledged with following reply

"Hello Pavan,
Cancelled On 31st Dec 2016
Unfortunately, I am unable to accommodate you at this point of time. Stayzilla has initiated a 100% refund of the amount paid by you."br...
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R
Rachana Kanojia
from Kolkata, West Bengal
Feb 15, 2017
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Resolved

Booking not confirmed to the hotel

Address: Chennai, Tamil Nadu, 122002

My booking Id is[protected][protected]I booked a resort with stayzilla in manali which is white stone i spoke to the hotel people however they said stayzilla has not sent them a confirmation email yet i have already made a payment of 2470 and the money is been detucted there is no customer care number as well even the hotel owner is damn frustrated with stayzilla. I will nvr recommend stayzilla to any one in future. I[censored] people cannot confirm...
+1 photos
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R
Rachana Kanojia
from Kolkata, West Bengal
Feb 7, 2017
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Confirmation not done by stayzilla

Address: Gurgaon, Haryana, 120022

My booking Id is[protected][protected]I booked a resort with stayzilla in manali which is white stone i spoke to the hotel people however they said stayzilla has not sent them a confirmation email yet i have already made a payment of 2470 and the money is been detucted there is no customer care number as well even the hotel owner is damn frustrated with stayzilla. I will nvr recommend stayzilla to any one in future. I[censored] people cannot confirm...
+1 photos
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S
sunath
from Kolkata, West Bengal
Jan 17, 2017
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Stayzilla not refund my cancellation booking.

I was cancel my booking ID[protected][protected] (28 Nov 2016) before 15 days on booked date due to sickness. first call to stazilla for cancellation, but representative told me that the money is already transfer to to the hotel so talk to hotel regarding this and they will be refund your money from there. then i talk to Hotel, they confirm my cancel booking and refund made on my next visit on 28 December 2016, i was booked an other room...
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I
Imtaiz Ahamed
from Kolkata, West Bengal
Jan 10, 2017
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7 days over not get any refund

Address: 600028
Website: stayzilla.com

7 days ago i cancel my below booking ids sill i dont get any refund. they tell me its banking process its may be take more and more days please help me its rs :59000 is blocked for 15 days i have a cancer pasint i need money for his treatment
booking ids:

[protected][protected]
[protected][protected]
[protected][protected]...
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D
D Praba Karan
from Ponnampet, Karnataka
Jan 4, 2017
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Booking cancellation but no refund so far.

Address: Coimbatore, Tamil Nadu, 641001
Website: www.stayzilla.com

I made a booking for my friends family at KV Residency, coimbatore and paid Rs 2453 in advance. But my friend canceled his trip, so made booking cancelled. The stayzilla acknowledged with following reply

''You have cancelled your Booking at Kv residency from 31st Dec 2016 to 1st Jan 2017.

Stayzilla will process your refund in accordance with the Free Cancellation Policy chosen by your Host. You will get a mail...
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S
sahil_goyal
from New Delhi, Delhi
Dec 31, 2016
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Resolved

Booking Confirmation failed

Address: Gurgaon, Haryana, 122001
Website: www.stayzilla.com

Hey
First, I have done booking from your website. My booking id is[protected][protected]. But the confirmation is not done by the hotel authorities. I have done payment of Rs 2071 . The amount has been deducted but the confirmation got declined. I didnt get the refund yet. Secondly there is no customer care number provided on your website where I can directly deal with any of your members and get a clear confirmation. Please tell...
+2 photos
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D
deepak g2206
from Ahmedabad, Gujarat
Dec 29, 2016
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Refund

Address: 403713
Website: www.stayzilla.com

I made booking on 19th Dec 16 for Goa hotel JES GUEST HOUSE Near Milagres Chapel, Beach Road, Majorda, Salcete, Salcete, Goa 403713
from stayzilla so I booked hotel as per stayzilla instructions I paid my money 14118/_on 19 itself I got message once after I made payment hotel cancelled our booking as they don't have rooms available all other websites showed it's not available the only website was showing available was stayzilla I called...
+1 photos
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Aatifa Abbas
from Delhi, Delhi
Dec 22, 2016
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Amount taken by Stayzilla but accommodation not available

Address: New Delhi, Delhi, 110048
Website: stayzilla.com

Refer booking ids :[protected][protected] and
[protected][protected].

Stayzilla had cancelled my these bookings for 11-12th june, 2016 at sugati beach resort, diu and cidade de diu, diu.

The said booking was done at stayzilla.com displayed price on the portal. Based on this booking, when i was traveling with family to my destination (I. E. Diu), i received a call from them that the said booking is denied...
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R
ramkumargupta04041973
from New Delhi, Delhi
Dec 18, 2016
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Hotel room booking

Address: New Delhi, Delhi, 110052

I was booking for book for date 18th and 18 dec for ratan hotel, warangal ( Telangana ) through icici debit card. Bank details.

Bank name : icici bank
BRANCH:- chandni chowk, Delhi
Account no :[protected]

Ifsc code : ICIC0006292

Money has been deducted twice for online booking charge and room charge. Ie Rs1114 but webpage was redirecting to company site may be for giving confirmation...
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