[Resolved]  Stayzilla — Hotels provided were not good and breakfast were not given despite charging

Address:	Chennai, Tamil Nadu
Website:	www.stayzilla.com

We had booked a room in Rajat Home stay from Stayzilla in Chandigarh for 2 nights and they did not bother to send the confirmation voucher. When we went to the home stay, there were no booking done and when we called back they gave some nonsense reasons and gave an alternate hotel Silver Bells which has pathetic, horrible place. Rooms were spitted with gutka, no wardrobes, no towels, stinking toilets, no service and it literally made us to walk out as we could not bear the smell. They made us stand in hot sun as booking was not confirmed. Stayzilla charged us the breakfast and did not provide the same. Stayzilla is cheating by providing false information and charging double without giving any service. The guy at Stayzilla who handled this was Alex and was totally ignorant and said he cannot give alternative and no refund nor cancel. I would suggest people to call hotels directly rather than get cheated by such mediators..Beware of STAYZILLA...dont fall into their trap..