[Resolved]  Stayzilla — Refund is not received

Address:Hathras, Uttar Pradesh, 281306

I am praveen from delhi... I have booked a room by stayzilla in hotal pratiksha moradabad on 6 june 2016 an i paid full pament. Booking id is[protected]-[protected]and after booking my travel plan is change so i canceled the booking. And after cancelation i receive a msg from stayzilla that my refund amount has beeb refunded in my acount vid ref. Ig0ccuuol0. But i did not receive any refund and i also contect my bank thay said that we are not receive any amount from this vid ref.... So i asked you that when i receive my refund amount???
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Aug 24, 2016
Complaint marked as Resolved 
Stayzilla customer support has been notified about the posted complaint.
Verified Support
Jun 09, 2016
Stayzilla Customer Care's response
Hello, Praveen. Sorry for the delay. The refund has already been initiated and will reflect in your bank account in 3-4 business days.
-Stayzilla.com
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