[Resolved]  Street Style Store — #1252994 order number

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	Streetstylestore

Hi,

I have made purchase for boots shown on their site made of synthetic leather or so on date 27 nov for some special occassion but i received that product on 27 dec. Still the shoes i received was good and was as shown on the website. but due to size issue i requested for exchange . On the second time when they sent me my shoes it was velvet (very ugly) made shoes .I returned it saying that the product was not same as shown or promised. I returned it thrice & they sent me again velvet made boots in exchange. I have written so many emails to them & called them many times but I dint get any support from them, no reply. Now as winter are also over I dont even want that shoes. Two three days before I got email from them:

Hi deepika nigam,

Just a quick update on your order. This is little unfortunate that you are not satisfied with the product even after your exchange. We are equally sad about it.

Now that we have received your request for exchange once again, here is one crucial information you need to know. Any second exchange on any product is chargeable and the amount charged is 200 INR.
We will initiate the request now if you give us a go ahead along with the policy mentioned.

We understand that this is a little of trouble for you. So, all we can say is next time when you order, please leave us the mail with your size details so that we will help you through placing the order.
If there is anything else we can do, let us know.

I dont understand why i should give them 200 rupees, they hav given so much of trouble, wrong product.I just want them to return my money asap.I hav started hating this site.