[Resolved]  Street Style Store — #1846734 - this is my order number

Address:560001
Website:streetstylestore.com

I had requested for exchange as the product size was bigger than what i expected. A person from street style came and picked up the shoes. However i have not been able to track it nor did i receive replacement of the same. I have paid money for it. I am in a situation neither able to get my shoes not money back. They do not have proper customer care whom i can contact and raise the same. I am extremely disappointed.
Was this information helpful?
No (0)
Yes (0)
Dec 14, 2017
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2017
Street Style Store Customer Care's response
Hi Swetha Raju

Please accept my sincere apologies!

We have made your replacement order #1892289.We request you to kindly provide us next 5-7 working days we will make it dispatch your order on high priority.

Thank you
SSS
Nov 23, 2017
Updated by Swetharaju
Hi Team,

Its been more to 7 working days now yet there is no clue about the product. Will i get it.!!

I have purchased earlier from Street Style Store, liked the product and the service but this time I am really disappointed by the kind of service. This is not expected from a brand like yours. I want to know the status of my product.

On my account I dont even see tracking details.

Regards,
Swetha
Complaint comments 

Comments

Thank you for your response. I hope i receive my product.

This is to bring to your notice. I got 2 emails from your company Id. One said you have received the returned item. the other email mentioned that you have not received. Why this confusion. Also I would request your team to be more efficient in tracking the details of the person who takes returned products from customers.

i really like the quality of your products hence I have been ordering from your website. But this experience was unexpected.

Please sort this with priority. I shall await to receive the Shoes.

Thank you,
Swetha

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Street Style Store
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    75%
    Complaints
    5999
    Pending
    611
    Resolved
    4288
    Street Style Store Phone
    +91 11 4700 5870
    Street Style Store Address
    206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh, Delhi, Delhi, India - 110088
    View all Street Style Store contact information