[Resolved]  Street Style Store — 2 shoes

Order id - 1827516
Invoice no. - 1792397
Order - kpteydleh placed on 9th october 2017. Its been a month since i have placed the order but its not yet delivered. The payment is already done and it was supposed to get delivered by 31.10.17. The service is pathetic. No proper tracking option is available and no proper status of the order is given by them. I have called numerous time no one picks the call. I have mailed them but it does not get delivered. Completely no response from their side. I either want my money back or the product delivered as soon aspossible. I request you to please look into the matter and solve it as soon as possible.
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Dec 14, 2017
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2017
Street Style Store Customer Care's response
Hi Ankita,

Please accept my sincere apologies !!

As per your mail and availability of products, we have split your order. The order #1827516 having the product "Take your kick Platform Heels" is shipped from our end on 7th of November. You will receive the products within next 3-5 days.

Regarding the product "Simple Aesthetic heels Black" in the order #1880808, Clearly, we have upset you, and I want you to know that getting to the bottom of this is just as important to me as it is to you.

Please accept my apology for the time involved and unsatisfactory experience with one of the executives.

I am escalating the issue to the higher authorities and the executive responsible for such behaviour shall be taken to the task.

Kindly let me know if you want the same products ordered by you so that I can confirm the order and will make it dispatch at the earliest. I realize the wait you encountered was an inconvenience. We'll make a note on your record and ensure that this doesn't happen again.

Expecting a positive revert.

Thanks
SSS
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