Verified Support
Nov 07, 2017
Street Style Store Customer Care's response Hi Ankita,
Please accept my sincere apologies !!
As per your mail and availability of products, we have split your order. The order #1827516 having the product "Take your kick Platform Heels" is shipped from our end on 7th of November. You will receive the products within next 3-5 days.
Regarding the product "Simple Aesthetic heels Black" in the order #1880808, Clearly, we have upset you, and I want you to know that getting to the bottom of this is just as important to me as it is to you.
Please accept my apology for the time involved and unsatisfactory experience with one of the executives.
I am escalating the issue to the higher authorities and the executive responsible for such behaviour shall be taken to the task.
Kindly let me know if you want the same products ordered by you so that I can confirm the order and will make it dispatch at the earliest. I realize the wait you encountered was an inconvenience. We'll make a note on your record and ensure that this doesn't happen again.
Expecting a positive revert.
Thanks
SSS
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