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The delivery boy calls your mobile for 10 seconds(they know its a reverse pickup) and if you fail to answer your order is put on a hold.You try calling them up, they never answer your phone. After one more similar try they conveniently say as per policy after two attempts they will not initiate a reverse pickup.
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206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh, Delhi, Delhi, India - 110088