[Resolved]  Street Style Store — Cancelled order got delivered, wanted to exchange it with the latest order

Address:New Delhi, Delhi, 110009
Website:Www.streetstylestore.com

I ordered cobos of 3 shoes worth Rs. 1050 including delivery charges on 14th feb 2016 and cancelled the order on the same day. And placed order on a different set of the same price on 25th Feb 2016. The order dat i cancelled got delivered after almost 50 days and wen i asked for an exchange through mail they agreed to exchang the product just in words but never took and action instead they dispatched the latter order on COD and the delivery guy did not allow an exchange as he said he was not informed about the exchange and took back the parcel. I've mailed the company www.streetstylestore.com for more than 20 times and there is no effective response at all. I'd like to exchange the former product that got delivered with the latter product as they are of the same price.
The order number of the cancelled product which got delivered is #508179 as written on my order list and the order number of the product which i want in exchange is #531776
Please take some action soon.
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Aug 7, 2021
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
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Hi Marina,

Please accept my sincere apologies!

I would like to tell you that I have reverted you on your email id and request you to please check your inbox.

If there is anything else I can do please let me know.

Thank you
Street Style Store Resolver
This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

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