[Resolved] Street Style Store — Clothes/ no tracking details, no updates

niorico

from Bengaluru, Karnataka

Address:	560045
Website:	streetstylestore.com

Hi, I order items worth Rs 1497 on the 10th of May and made the payment online. I received a receipt but since then I have not heard from the company. No message updates, no tracking details have been provided.
While ordering, they don't provide an estimated delivery date. I had ordered those things for a trip I have at the end of this month. But I am really skeptical if it would be delivered before that date.

only when i tried to raise a query, i was shown the delivery date as 31st May which is 27 days after the ordering date. This is really unacceptable. The company should at least provide tracking details or mail to keep the client updated. I want a mail or message from the company with assurance of delivery.

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Jul 3, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

May 31, 2017

Street Style Store Customer Care's response Hi Aishwarya Nambiar

We are sorry that you feel we have failed to deliver you the products on time. Don’t worry we are proceeding with the order. We will follow up on your order every day to track the progress of your shipment and we will email you as soon as it has shipped.

We’re a small business ourselves, We’ve really worked hard to build the best products for our customers.

Thank you for your patience. We look forward to deliver you the order soon.

Thank you
SSS

Jun 12, 2017

Updated by niorico You responded telling that you will follow up on my order every day . Not a single mail updating me on Order status yet ! It's been 14 more days . My trip is over. Can you PLEASE provide me a delivery date?????