[Resolved] Street Style Store — Complain about online order

Jiya.p

from Wankaner, Gujarat

Address:	New Delhi, Delhi
Website:	Streetstylestore. Com

Hey.. I have ordered a preppy wedges from street style store and it's been 3 months it's not delivered yet.. I have also mailed them soo many times that my address is changed now and so before dispatching it just update my new address but they don't do anything. I really have worst shopping experience ever in my life... I have also paid them for that product but i'm still waiting for my product its not even dispatched.. I tried to complaint soo many times for this but i'm not getting reply from their side and my money is also with them.

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Oct 18, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2017

Street Style Store Customer Care's response Hi "Sonali "

Greeting of the day

Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service.

An update on your query regarding the order placed with Streetstylestore, com.
We have gone through your order and status shows that the parcel has been returned to origin. Let us explain this to you.
We shipped your order on " 04/18/2017 19:29:03" and courier company marked the status on your order as " return to origin ". May be you were not available on your address or possibility might be there that courier company did not reach out to you. please update your current address and contact number in my account.
.therefore credit slip as given towards your order i.d, would like to inform credit note has been given towards your order can use it for future shopping with us.

Also you can visit our website to check whats new. (http://www.streetstylestore.com)

in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & regards
sss

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Comments

Manisha07

from New Delhi, Delhi

Order number 149505 was placed on May 1st and today is 29 June. I have no updates, and all the website's being saying is "priority dispatch" since day 1. The number is never reachable. And I get no replies to mails.