[Resolved] Street Style Store — delay in the order exchange request.

nehadhakad

from Bengaluru, Karnataka

Address:	New Delhi, Delhi
Website:	Shopping website

I have ordered sneakers on 20th of sept my order reference no is #1855765 and i have requested to exchange the product due to the size issue.
My order has been picked up successfully on 31st october through shadowfax and even after
Nine days its is still reflecting #pick up request sent# in my order history.
Can you please look into the issue and let me know when the product will be delivered.
The store is not responding to any of my queries related to this.

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Dec 10, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2017

Street Style Store Customer Care's response Hi Neha,

Clearly, we have upset you, and I want you to know that getting to the bottom of this is just as important to me as it is to you.

Please accept my apology for the time involved.

We have generated your replacement order #1887396.

Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated.

Thanks
SSS