| Address: | Shop no. 19 (Lakeside, Hauz Khas Village, New Delhi, Delhi 110016, New Delhi, Delhi, 110016 |
Order no. #2924621
I ordered 3 tops on 8th july 2019, paid in advance and been assured of dispatch in 21 days but still have not got my product. It's been almost a month now. The initial estimated delivery date was shown as 29th july but as the date approached, the status of order did not change and still showed as "payment accepted". I called the customer care and got 3rd august as my delivery date for products. Since then, the delivery date is pushed by a day, everyday. After today's call the delivery date is intimated as 8th of august. The cc representative never picks up the call, all the responses are automated and all my attempts to reach the website or get an assured delivery date has been futile. I've raised query on my order on the website umpteen times only to be disappointed because they never reply. Please help on this issue as it is highly unprofessional to keep the customer unaware of the order status. The order status on the website is attached for reference.
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