Street Style Store — Delivery of the wrong product

Address:	New Delhi, Delhi, 201301
Website:	streetstylestore.com

In reference to my Order No:1015865, I had ordered for “Boardroom Worthy Shoes” on 15th of October 2016. However, I received a completely different pair of shoes; the shoes that I have received is of Orange Colour with a Brown heel, unlike the one that I had ordered for, which is of brown colour with a black heel. As much as I appreciate the impressive improvement in your delivery, I think that it’s highly unethical when you deceive your customers by sending the wrong product.
Please find attached my Purchase Order and the picture of the product that I have received, for your reference.
Request you to replace it and deliver the right product at the earliest.
Regards,
Aabha